This is an amazing opportunity for an experienced Customer Service Manager to join a dynamic international retail chain, based in South West London with amazing offices, informal working... environment, excellent transport links and great company benefits.
The ideal candidate for this role will have proven experience in a customer service environment, a passion for managing ... responsibilities as a Customer Experience Manager;
*Manage and develop a high performing team, ensuring all communication to customers is personal, of the highest quality, delivered consistently and with ... , email and phone.
*To work in partnership with the Customer Insights Manager to identify the opportunities to improve the customer experience.
Skills and experience required for this role...