Customer Service Manager (Call Centre / Contact Centre)
Crystal Palace Physio Group is an award winning specialist Physiotherapy Service Provider. They are recognised as one of the U.K.`s leading... of customer service and administrative services based at multiple locations, working closely with managers and team leaders to develop their skills and improve their effectiveness.
b) Be accountable for ... have experience of the following: Customer Service Manager, Call Centre, Clinical Administration, Health, Contact Centre, Project Manager, Service Level Agreement, SLA, Key Performance Indicator, KPI ... providers of Physiotherapy and related services. They have a team of experts who are committed to excellence in clinical standards and customer service.
Position: Head of Administration