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Customer Service Manager jobs in London

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  1. Customer Services Manager

    East London | Depending on Experiance | From Print Space Studios Ltd

    Location: London E2 theprintspace is at the heart of a thriving creative community, providing the highest quality Professional Printing, Framing and Exhibition Mounting for photographers and... expansions plans in selling art and Photography online Without customers our business does not exist. So candidates will need to have a strong desire to exceed customers' expectations each and every day and offer services that take the meaning of customer service to a new level The role: To motivate, lead and inspire a team to achieve targets and provide outstanding customer service ... , retaining a happy and motivated workforce, risk reduction and customer focus. Responsibility: - To manage and lead a team of people to deliver a first class level of customer service at all times...

  2. Customer Services Manager

    London | | From Henry Fox

    Our client are a premium High Street Brand and are currently recruiting for a Customer Service Manager to join them. As an experienced and crucial member of the business you will develop close... working relationships with, Ecommerce, Retail Operations, Stores and the Distribution Centre. You should have strong customer service experience and be an established and confident manager who is ... already be in a Customer Service Manager position with retail experience and must have web experience and also strong IT systems knowledge. We regret that due to volume only suitable candidates will ... management of customer services for the business and the running of the team you will be involved in developing customer service procedures, policies and standards for the department. This role...

  3. Customer Service Compliance Manager - London

    London | £36,400 per annum Plus Bonus | From Macgregor Cavendish (UK)

    Customer Service Compliance Manager London Salary : £36,400 Base, Mobile , Bonus, Benefits Our client is a major player in the UK & International Logistics... improvement. * Be proficient in MS Word, Excel and PowerPoint. - Apply Vicky This job was originally posted as ... Service Excellence in all aspects of the Customer Experience. Key Tasks/Areas of Responsibility * To improve and then maintain a customer first approach in all aspects of depot Customer Services working closely with the Operations team * Oversee the Depot Recruitment process to ensure a strong emphasis is placed on recruiting office staff with customer service skills into all customer...

  4. Customer Service Centre Manager - NP 0173

    Purfleet | | From LAVENDON GROUP PLC

    Nationwide Platforms are looking for a Customer Service Centre Manager to lead and direct the London East hire desk team. As a Customer Service Centre Manager you will manage and develop the Hire... Desk team of 11 people, ensuring excellent customer service, maximising sales revenue and increasing our overall net-promoter score. As a first class people manager you will provide inspirational ... originally posted as ...  across the country, we provide a fleet of more than 11,300 machines.   We are also part of the world's largest specialist access rental business, Lavendon Group plc. As the Customer Service...

  5. Retail Customer Service Manager Wandsworth (SW17)

    South West London | - £22k-£25k | From Planet Organic

    Retail Customer Service Manager About the role: We are looking for someone who is a great “people” manager. You will love managing a team (+15) in a food retail environment or food service... was originally posted as ... environment. Ideally you will have a background in retail with a solid management experience within a reputable company. Good commercial acumen is essential. As a Duty Manager you will also support ... 1995 and we currently have 7 stores in London with over 280 employees. We sell only the freshest, healthiest and most delicious organic/natural food that customers can find, as well as the finest...

  6. Marketing Manager - Customer Engagement (Financial Services)

    London | £45k - £50k pa + bens | From MCGREGOR BOYALL ASSOCIATES LIMITED

    MARKETING MANAGER (CUSTOMER ENGAGEMENT) - FINANCIAL SERVICES 6-9 MONTH - FIXED TERM CONTRACT £45-50000+BENS Our client a major player in the Financial Services sector are looking for an... experienced Financial Services Marketing communications professional to join the Marketing team (Customer Engagement). You will be involved in the development and implementation of B2C and B2B activity with the aim of producing customer-centric bold and innovative marketing, ensuring costs are kept within budget limits. You will play a key role in leading and developing advertising campaigns ... services marketing is essential (advantageous if experience is gained within investment / pensions) * Ideally possess experience working with the adviser channel * Experience in developing marketing...

  7. Marketing Manager - Customer Engagement (Financial Services)

    London | £45k - £50k pa + bens | From McGregor Boyall Associates Ltd (Fin Svs)

    MARKETING MANAGER (CUSTOMER ENGAGEMENT) - FINANCIAL SERVICES 6-9 MONTH - FIXED TERM CONTRACT £45-50000+BENS Our client a major player in the Financial Services sector are looking for an... experienced Financial Services Marketing communications professional to join the Marketing team (Customer Engagement). You will be involved in the development and implementation of B2C and B2B activity with the aim of producing customer-centric bold and innovative marketing, ensuring costs are kept within budget limits. You will play a key role in leading and developing advertising campaigns ... marketing and advertising agencies * Work with stakeholders to define targeting and measurement to measure effectiveness Experience required: * Solid (current or recent) experience in financial services...

  8. Customer Service Account Manager - German/ Swe/ Dan

    London | £23k - £27k pa | From Language Matters Rec. Consultants Ltd

    A fast growing award winning company based in central London is looking for a multilingual customer support executive with fluent English to a native level with the addition of either German,... technology and excellent customer service skills. The role is not overly technical but it will require candidates with excellent communication skills and previous customer service experience who ... service /helpdesk specialist that can deliver a top class customer support service to financial, legal and corporate clients in EMEA. You will be required to assist with the customer support, set up ... training and the role is a major stepping stone towards a career in the client service/ customer support sector, an excellent opportunity for bright, commercially minded people with drive and ambition...

  9. Customer Service Manager

    London, England | £30000.00 per annum | From Hays

    Customer Service Manager A Customer Service Manager job, Based in Canary Wharf, paying a salary of £30k. Working for a start-up, web-based property company. Your new company An exciting... rapidly to support the growth of the business. You will be the key stakeholder between the business and both landlords and tenants, helping to establish a customer service ethos across the business. This currently includes Customer Service across multi-channel touch points via phone, e-mail and live chat. As well as the business admin function responsible for property adverts. This is a hands ... a team in a fast paced company and set up processes and procedures for a Customer Service team. You will need an eye for detail and be able to step back to ensure you keep focused. You will be...

  10. Corporate Customer Service Manager

    London | £30000 - £35000/annum | From Axis Associate Consultants

    Job Type: Corporate Customer Service Manager Salary: £30,000 - £35,000 + excellent bonus and benefits Location: London Sector/Industry: Digital Job Reference:... Customer Service Manager to take responsibility for their new corporate division. The Company: Already a well-known brand who are hugely innovative, entrepreneurial and hungry for further success ... a Corporate Customer Service Manager you and your team will be required to be the voice of the business for any concerns/complaints or general communication with corporate arm. • You will be required ... with the opportunity for great earning potential and career progression. The Candidate: We are seeking a highly ambitious, experienced Customer Service Manager who has managed a team in...

  11. Customer Service Manager

    West London | £40000/annum | From Huntress Group

    A leading international casual dining restaurant is looking to recruit a customer service manager who will be responsible for leading a customer experience team function that delivers industry... leading customer service, by developing a highly engaged team where people are passionate about delighting customers and can ensure that an appropriate response is given to all issues, concerns ... , including web, email and phone. Maintain an awareness & involvement in the customer service industry, identifying areas of best practice from outside Nando'sInfluence Engage with and influence ... required: At least 5 years' experience in a customer service environment Passion for managing and developing a large team Experience in leading a multi-channel customer contact centre, preferably in...

  12. Customer Services Advisor

    London | £19,000 to £19,500 | From Utility Warehouse

    Customer Services Advisor London, NW9 Salary: £19,000 to £19,500 + a performance related bonus up to 25% of salary and fantastic benefits!!! Would you like to work for one of the UK's... and energy markets and our growth is based upon 'word of mouth' recommendations. And grow we do, because we are passionate about delivering excellent customer service and this is a passion that we expect from every member of our team! We are recruiting Customer Service Advisors who share our enthusiasm for providing excellent customer service, delivered with a personal touch. Our ... and 9am to 4.30pm on Saturdays. If you think this could be you, and that you would enjoy working in a busy call centre with a passion for excellent customer service, then you could be right for us...

  13. Customer Service Administrator

    City Of London | £14,500 p/a | From TalentSpa

    Customer Service Administrator Location: Aberdeen Salary: £14,500 p/a The Company: Our client brings together the best distributors of maritime navigation solutions from around the... world. They are a market leader providing our customers with outstanding service, money saving products and services and innovative new solutions. They provide the best existing maritime brands ... of navigation. Their worldwide customer services and strategically placed distribution centres provide their customers with the fastest and most economically priced products and services on the market today. They are working to harness emerging technology and use it to the advantage of the maritime sector. The Role: The Customer Service Administrator is the essential administrational support to...

  14. Customer Service Operator

    Dartford | £16k pa + company benefits | From Charter house

    Customer Service Operator Dartford Circa £16,000 p.a. (6 month FTC) My client is currently seeking a Customer Service Operator to be based from their contact centre in Dartford on a 6 month... and oral * Excellent telephone manner coupled with customer care skills * Flexible Approach * Ability to deal with difficult customers and sensitive situations * Excellent knowledge of the Microsoft...

  15. Customer Service Managers

    London | | From Abellio Greater Anglia (Job Posting)

    Customer Service Managers Network ~ North Area, Network ~ South East Area, Network ~ West Area Closing Date 21/08/2015 Customer Service Managers Be part of something rewarding, by joining... Abellio Greater Anglia you’ll be helping our customers get from A to B. With a staff of over 2,500, we operate a busy commuter service from London Liverpool Street to destinations across the east of England. We are looking for Assistant Area Customer Service Managers across London, Essex, Hertfordshire, and Cambridge Areas. You will already be an excellent customer service manager, who can lead, engage, and direct your teams in providing an outstanding customer service. You will ensure high standards of customer service, delivered on a constant basis across your stations...

  16. Customer Services / Account Manager

    Esher, Surrey | - £24k | From Impact Sales Recruitment Ltd

    Job Title: Customer Service/Account Manager Product: Sanitary Fittings Territory: Esher, Oxshott, Kingston, Cobham, Wimbledon, Walton, Molesey Package: £25,000 basic £30,000 OTE plus... looking to offer the right candidate a fantastic opportunity to join a household name. The Opportunity: As Customer Service/ Account Manager, you will be providing exceptional support throughout ... the bathroom, construction or mechanical markets. You must also have strong and thorough customer service experience and ideally be educated to degree level. Experience of working with SAP or another ERP system ... jobs, Field Sales jobs and Account Manager jobs. The sectors within Construction sales we recruit for include; Bathrooms, Kitchens, Interiors, Building Materials, Building Services, Heating...

  17. Customer Service Administrator

    London | £22000-£24000 | From Materials Recycling Facility

    This position requires a good 'all-rounder' and you will have the ability to communicate with customers from all backgrounds and all levels. You will be able to think fast and work under... calls from customers and place bookings on the system. * Be able to deal with customer complaints or any other issues they may have. * Book skip permits with local councils and arrange bay suspensions. * Assist & advise customers on their waste requirements ensuring that they get the correct product for their needs. * Deal with customer email enquiries/orders. * A good knowledge of the London/North Surrey area is desirable so that jobs can be priced correctly. * Keep track of where and how long customers have had skips on site. *Costing & Pricing *General Administration If...

  18. Operations Manager (customer service)

    Croydon, Greater London | - £25k | From Lloyd Recruitment - Croydon

    Lloyd Recruitment’s client, a Times Top 100 Employer seeks a Department Manager to ensure that the quality and standard of service required by the Company and out Client is fully realised and.... Quality Focus - Create and facilitate an environment focused on providing a cost efficient service that meets and exceeds the expectations of our customers and clients. Coaching ... consistently achieved. Main duties to include: Management of the Department • To lead and motivate the team to ensure that the highest levels of performance and service standards are ... reports based on findings from Customer Experience follow-up process. • To demonstrate commitment and a positive attitude to the role at all times. • To regularly review the Team...

  19. Customer Service Advisor

    Watford | £18000 per annum | From Blue Arrow High Street - Harrow

    My Watford based client are looking for a Customer Service Advisor to join their expanding team. This position is on a Temp to Perm basis. The role is working in a small team within a office... service to all customers requiring support, advice and guidance - Identify customer needs and correctly match products and services to assist them and communicate the benefits to the customer - To ... published service levels - Monitor and order all stationary and franking as required - Report weekly, monthly and annual statistics to Managers and HOD`s. - Ensure invoices and credits are processed as ... environment (not a call centre) in a varied role. Whilst your primary responsibilty would be speaking with Clients/Customers on the phone, there is also a strong admin element to the job. On...

  20. Customer Service Executives

    Central London | £12.92 | From TRI Consulting Ltd (1)

    One of the most renowned International luxury retailers is currently looking for Customer Service Executives to start work on a temporary basis from the 19th of October and 2nd of November until the... achievement through team work Meet personal annual sales plan Offer 'Signature Service' to all customers (internal and external) at all times Meet departmental KPIs Manage the order process from inception through to successful delivery with specific reference to inventory management, servicing requirements, credit issues and high value order procedures Take ownership for all customer ... customer service/call centre environment but not essential Excellent interpersonally Able to interview and start on the dates listed above ...