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Customer Service Manager jobs in London

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  1. Customer Service Manager

    London | 35000.0000 | From People Avenue Limited

    Do you have good team management skills? Are you customer focussed and can juggle changing priorities? I have a fantastic position waiting for you! My client is currently seeking an experienced... Customer Service Manager to join their London offices and have responsibility for an established team. They have big plans for the future and are looking for someone to help them grow. This is a varied role and will include: Responsibility for the management of the Customer Service team and their activitiesAssisting with and coordinating the tasks carried out by the Customer Service ... are currently working as a Customer Services Manager and have proven experience in a similar role for the last 2 positions. IT literacy and the ability to lead and motivate a varied team is a must...

  2. Customer Services Manager

    West London | £37,000 - £44,000 per annum | From Candidate Source

    A leading media and entertainment company, who develop, produce and market TV entertainment and news to an international audience are seeking a Customer Services Manager based in London to join its... expanding team on a 6-month contract with the potential to extend. As the Customer Services Manager your duties will be to: - Manage numerous stakeholders in core departments across product ... customer services materials ranging from customer response templates to FAQ documentation. - Provide reports and documentation. To be a successful Customer Services Manager you will have ... return, the Customer Services Manager will receive a salary of £37,000 - £44,000 per annum. If your skills and experience fit the above requirements and you would like to take the next step, please...

  3. Customer Services Manager

    West London | £37,000 - £44,000 per annum | From Candidate Source Ltd

    A leading media and entertainment company, who develop, produce and market TV entertainment and news to an international audience are seeking a Customer Services Manager based in London to join its... expanding team on a 6-month contract with the potential to extend. As the Customer Services Manager your duties will be to:   Manage numerous stakeholders in core departments across product ... customer services materials ranging from customer response templates to FAQ documentation. Provide reports and documentation. To be a successful Customer Services Manager you will have the following ... , the Customer Services Manager will receive a salary of £37,000 - £44,000 per annum. If your skills and experience fit the above requirements and you would like to take the next step, please apply online...

  4. Customer Service Manager - Casino - London

    London | £34k per year + . | From CORE RECRUITMENT

    Customer Service Manager - Casino - London Location: London Job Title: Customer Service Manager Salary: Up to £34,000 The Venue: A premier 24 hour entertainment destination with gaming,... entertainment and excellent restaurant and bar facilities. The Role: Optimising kitchen, restaurant, Bars and Valet service delivery. Providing support for Hospitality personnel and acting as a managerial point of contact for customers. Driving revenue through commercial and astute decision making. Adhering to legislative compliance, adherence and knowledge of all gaming rules and procedures. The Candidate: A minimum of 2 years middle management/supervisory experience in a Hospitality, Catering or Customer Service based environment. Must possess a valid Personal Liqour License...

  5. Customer Service Admin Manager Healthcare

    London | 26000.0000 | From Adecco

    Job Title: Customer Service Administration ManagerLocation: PaddingtonSalary: £26-28KJob Purpose:*Manage the administration functions of a small Commercial Office (9am to 5pm - five days per... week)*Support the UK Sales & Marketing and International Commercial Managers Manage customer and consumer communication and queries*Act as liaison between the Commercial Teams and other functions ... receipt to delivery, for both UK and international customers in order to meet and exceed customer service level targets at lowest overall cost.Key Performance Indicators (KPI's):*Customer service level ... :*Proactively liaise with both customers and relevant business functions in respect of product shortages in order to mitigate any impact on customer service level and customer relationships; quick resolution...

  6. Contact Centre Manager - Customer Services

    Central London | £40,000-£44000 plus excellent benefits package | From Contact Centre Recruitment Ltd

    CONTACT CENTRE OPERATIONS MANAGER - (1 Year Fixed Initial Contract) Location: Central London Salary: £40,000 - £44,000 Plus Excellent Benefits Key Purpose of the Job The Supporter... Services team is a single point of contact for general enquiries, as well as being the portal through which my clients products and experiences can be sold and serviced. Contact with customer is made both via inbound phone calls, as well as outbound phone calls in order to maximize revenues. This role will also be responsible for developing and implementing the customer services strategy in conjunction with the Development Director. Direct line management of two Customer Services Managers and overall responsibility for a team of up to 30 customer advisers (inc seasonal staff) across 2...

  7. Customer Service Consultant

    Watford | £16k - 17k per year | From Interaction - Watford

    No evenings or weekends! No insurance background is necessary, but excellent communication skills, a passion for customer service and an unrivalled work ethic will get you this job. Is this... you? Apply today! As a customer service consultant for my client, an insurance firm, you will ensure that great customer service is delivered at all times. You’ll ideally have experience in customer service and/or a natural enthusiasm for customer service and confidence when speaking to customers. My client are prepared to fully train the right candidate as well as giving them the opportunity to do a qualification with insurance (paid for by the client) which will further your career. This is an office based position with no weekend or evening work and will suit somebody with lots...


    West London | £29k - £35k pa + bonus + benefits | From Mandeville Retail Limited

    LEADING CINEMA CHAIN SEEKS CUSTOMER SERVICE MANAGER TO JOIN HEAD OFFICE TEAM My Client is one of the UK's Cinema chains who is now looking for a Customer Services Manager to join their Head... Office Team. The Customer Services Manager role is focussed on ensuring that the expectations and needs of our customers are identified, satisfied and measured. The Customer Service Manager will liaise with all levels of the business from front line cinema staff dealing with customers to Head Office reporting, and must promote customer service throughout the organisation. The Customer Service Manager will manage a team of agency customer service providers and an internal direct report in overseeing the handing of direct and indirect customer enquiries. They will develop and implement...

  9. Call Centre - Team Manager, Customer Service - Wembley

    Wembley, Middlesex | From £22,000 to £26,000 per annum | From Unico Recruitment

    Call Centre - Team Manager - Wembley Monday - Sunday Flexi Shifts = 40 Hours per week Salary up to 26k - dependant on experience and will be discussed at interview. TEMP-PERM OR... PERM Our client is a dynamic, mid-sized, 100-seat outsourced call centre services provider, with headquarters in North London. They deliver innovative, cost effective contact centre solutions in both the B2B and B2C sectors. Live agent inbound and outbound contact centre services Responsibilities of Call Centre Supervisor To ensure all inbound calls are handled by the call centre agents in accordance with the Quality Assurance requirements. To ensure that all Service Level Agreements are met. To be fully aware of FCA procedures and the commercial impacts of not being compliant. To...


    London | 18000.0000 | From Reed

    A growing Digital Communications Company is looking for a customer service assistant to join their young and dynamic team.The company• This company has a long history within this industry and have... embraced technological developments • Small close knit team that enjoys socialising together • Works with very high profile clients that really value the level of service the company provides. The Role• Liaising with clients and venues via telephone and email • Meeting with clients to go over requirements• Using Microsoft package to transfer information• Being on site for events• Running events from the office • Communicating with colleagues and assisting them where requiredThe Ideal Candidate• Proven record with customer service• Outgoing personality that is naturally inquisitive• Likes...

  11. German Speaking Customer Service Specialist Manager

    London | £28,600 - £29,150 | From French Selection UK Limited

    FRENCH SELECTION UK German Speaking Customer Service Specialist Manager Customer service, Customer Support, Customer Care, Concierge Service, International, Sales, Travel, Administration, Inbound... to effectively provide a World Class Customer Service to corporate and individual clients The Role: -To provide leadership, train staff and drive a culture of team and professional achievement ... Operations and as workloads demands The Candidate: -Fluent in English and German (Written and spoken) -Previous experience in a similar role -Strong Customer Service Skills with excellent ... calls, Insurance, Fluent in German, Management, Team Manager, Manager, Development, KPI, SLA, Performance, Targets, Management, Leadership, Training, Coaching, Surrey, South London, Greater London...

  12. Night Manager Accommodation / Customer Services

    North London | 25000 | From Ritz Recruitment Limited

    Night Manager-Customer Services SRB/ 7539 £25k Permanent City Summary: Ritz recruitment are pleased to assist one of the leading student accommodation companies with their search for a... Night Manager - Customer Services. This is a 4 day on/ 4 day off position based near Farringdon. The summary of the Night Manager - Customer Serviceswill be to ensure a smooth transition from day to night community operations. You will provide exceptional 24/7 resident experience through outstanding customer service as well as high standards of health and safety. Responsibilities ... preferably with some form of recognised training i.e. IOSH or NEBOSH. - Excellent customer service skills and significant experience in a similar accommodation/hospitality/leisure or reservations...

  13. Customer Services

    Dartford | £18000 - £21000 | From Anita Cheema

    My client, an established Freight Forwarder has an opportunity for a Customer Services Clerk to join their team. Candidates will need to have excellent customer service skills and ideally would... of our promises made to the customer. - Any other duty as dictated by your manager to assist the maintain for your specific client Your duties will be split as follows - - 50% - Dealing with ... years plus proven customer services experience from within an office environment. You will need to have excellent communication skills, be able to cope in a busy environment and have great time ... the client is relayed correctly to internal departments in order to meet the client's needs. - Controlling a KPI document daily, ensuring issues are logged and managed with your manager. - Managing all...

  14. Customer Service Team Manager - Quality

    Borehamwood | | From Just-EAT UK Ltd

    Position: Customer Service Team Manager - Quality Department: Customer Operations Reports to: Head of Customer Operations Location: Borehamwood Main purpose of the role: ... To oversee the “Quality Team” and help create a world-class operation by driving improvements in all contact between JUST EAT and our customers. The responsibilities associated with this role ... of coaching in JUST EAT. Calibrating the scoring of all monitoring score-sheets To create and maintain individual development documents for customer-care advisors To identify process shortfalls ... than 6 million hungry UK customers. We’re a fast-paced, rapidly growing and dynamic business always on the lookout for new talent to join its ever-expanding team. We are pioneers in our sector...

  15. Customer Service

    London | 23000.0000 | From Red Personnel

    A professional global finance body is recruiting for skilled Customer Service Executives to join their customer facing contact centre in their fantastic brand new offices near Liverpool Street.This... service level agreements, answering calls in a satisfactory manner and offering advice and guidance to people seeking membership.The contact centre team will provide first-class customer service in ever ... is an ambassadorial role with the successful contact centre representative acting as the first point of contact for all customer interactions. The audience includes: members, current students, prospective students, employers, tuition providers and more. Through offering accurate advice and support the post holder will help to grow the organisations student and membership base.This is a targeted...

  16. Customer Services

    Watford | 18000.0000 | From Hays Specialist Recruitment Limited

    Successful medical devices company seeking a customer service specialist Job title: Customer Services Job Location: Watford Salary £21,000 Your new company Successful medical devices company in... Watford seeking customer service specialists to join their team. Your new role Be the single point of contact for the customers and take ownership of all issues, managing them to a timely and effective resolution, and escalating them where necessaryOwn all communication with the customer in relation to orders, deliveries, stock management and pricesMake the customer feel valued in every interactionOversee the customer experience for every customerAdhere to business policies and processEngage with Sales colleagues appropriately to ensure the customer experience is seamlessCultivate customer...

  17. Customer Service Advisor

    London | £18,500 per annum Plus Benefits | From Olleco

    Customer Service Advisor Erith, London £18,500 per annum Plus Bonus, BUPA Healthcare, Pension, Life Assurance, 20 Days' Holiday (rising to 25 with service) Committed to sustainability, our... any other tasks as requested by the Sales Manager To be considered for this role, you must have previous telephone-based customer service and telesales experience. Equally important are your strong ... client is on a mission to reduce waste within the foodservice industry. They are now looking for a Customer Service Advisor to join their team. This is an exciting opportunity for a confident customer service professional to join a growing company at an exciting time in their evolution. For the right candidate, there will be the chance to develop their skills in a fast-paced environment...

  18. Customer Service Advisor

    London | 17000.0000 | From Adecco

    CUSTOMER SERVICE ADVISOR £17k-£18k + £1.2k bonus + Amazing benefitsCentral London I am currently recruiting for a Customer Service Advisor to join my well established client on a 3 month FTC to... provide excellent customer service to all customers via telephone and email. Duties *Handling enquiries ensuring a quick response *Answering incoming calls *Offering customers products and services *Performing administrative functions *Updating client accounts *Processing customer correspondence Personal Traits/Requirements *friendly, outgoing personality *Must be computer literate *A positive attitude *Enjoys working in a team Please respond to this advert directly if you believe that you will be a suitable candidate for this role.Adecco is acting as an Employment Business in relation to...


    London | 0.0000 | From strive supply chain llp

    Customer Service Manager (Foodservice) c£35k + Benefits London (SW8) Strive Supply Chain are a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning,... to exclusively assist our client, a major distributor of FMCG goods, in their search for a Customer Service Manager at their offices in London (SW8), New Covent Garden Market. Objective: To provide excellent customer service via a dedicated team to both external and internal customers with special emphasis on ensuring that all customers orders accurately reflect their requirements. In addition, emphasis is to be placed on increasing profitable business by implementing up selling procedures and efficient customer service department cost controls.To lead a diverse Customer Service team...

  20. Customer Service Representative

    London | 16000.0000 | From Lenstore

    Customer Service Representative South West London The company: Lenstore are seeking friendly, helpful and experienced Customer Service Representatives to join our rapidly growing business, and help... us make our customers happy, every time they order. You may of previously worked as a Customer Service Advisor,Customer Service Representative or within a Customer Service role. Founded in 2008 ... the Customer Services Team, assisting customers by telephone and email with their contact lens and order related queries. We will also give you the opportunity to write content and provide advice through ... comprehensive training to develop your understanding of optical products, and your knowledge of our in-house systems.Essential requirements: Minimum 1 year customer service experienceDedication to customer...