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Customer Service Manager jobs in London

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  1. Customer Service Manager

    London | £32000 - £35000 | From BBL Technical Ltd

    Customer Service Manager 9 -12 month Contract (Maternity Cover) £32,000 - £35,000 per annum Location: London, EC1Y 1HS Hours of work: 8am to 5pm - Mon - Fri APPLICANTS MUST HAVE: A... minimum of 3 years' experience in a similar role within Building Services, Facilities or Property. A minimum 3 years' experience of Customer Service Management. Experience of the Plan-on system or Concept Evolution would be advantageous. We are currently recruiting for a Customer Service Manager position for our client. You will understand, anticipate and deliver customer (internal and external) needs while building effective relationships. You will positively respond to both their internal and external customers through effective communication and personal...

  2. Customer Services Manager

    Chessington | £20,000 - £24,000 p.a. with OTE upto £28,000 p.a. | From Aspect Maintenance Services Ltd

    JOB TITLE: Customer Services Manager ABOUT US: Aspect is London's leading property maintenance service provider, offering expert support, day and night, to a database of thousands of... built on the basic principles of quality staff providing quality service to quality customers. And within our Customer Services and Relationship Management teams, the quality service given to our ... communication skills - Previous experience in a similar customer service role highly desired - Dealing with customers and clients - Excellent computer skills - Have great communication skills: written ... residential and commercial properties alike. "Quality Personnel Are Our Product" Our trade services range from drainage to roofing, and cover for everything imaginable in between. Now with an...

  3. Customer Service Manager

    London | From £32,000 to £35,000 per annum | From BBL Recruitment

    Customer Service Manager 9 -12 month Contract (Maternity Cover) £32,000 - £35,000 per annum Location: London, EC1Y 1HS Hours of work: 8am to 5pm - Mon - Fri APPLICANTS MUST HAVE: A... minimum of 3 years’ experience in a similar role within Building Services, Facilities or Property. A minimum 3 years’ experience of Customer Service Management. Experience of the Plan-on system or Concept Evolution would be advantageous. We are currently recruiting for a Customer Service Manager position for our client. You will understand, anticipate and deliver customer (internal ... all service providers, take minutes and report back any issues or actions to be completed by the in house team. 3To prepare and issue predefined reports, which form part of the contract and customer...

  4. Customer Service Manager

    Watford | | From Tate

    Customer Support Executive - Salary £25k Plus Team Bonus - WATFORD Established company based in Watford looking for a Customer Support Executive to join their Customer Relations Department. Role... - Able to work plan work load - Proven experience in a customer facing role with in a busy customer orientated service environment - Proven ability to meet targets Tate is acting as an Employment Agency in relation to this vacancy. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Manager_job66019153 ... will consist of dealing with issues received directly from Clients and Customers - Accurate diagnosis of customer problem to be resolved - Propose resolutions specific to the customer - Ensure...

  5. Contact Centre Customer Services Manager

    Croydon, Surrey | £30000 - £40000 per annum + 14% | From Reigate

    Due to an amazing year and some amazing plans for growth we are seeking a Customer Service Manager to join our team, your be responsible for managing a high level of administrative support to our... clients and support teams from initial contact through to the end of contract terms. As our new Customer Service Manager your role will involve recruiting, managing and developing a team of multi ... a finance background and will already have 5years plus experience managing a team as a Contact Centre Customer Service Manager your either already have the FA1 AND CF1 or be willing to complete these as ... act in the interests of our customers in an honest and fair way and we expect our team to be treated the same. Your biggest challenge in the role of our Contract Centre Customer Service Manager is...

  6. Customer Service Manager- Wimbledon

    South West London | From £25,000 to £30,000 per annum | From Brite Recruitment

    Our client, a FTSE250 company within the Finance and Banking Sector, is currently seeking a Customer Service Manager to manage one of their front-line Contact Centre teams and ensure they are... delivering an exceptional level of customer service. The Customer Service Manager will be responsible for motivating and supporting a team of between 10-15 Associates and will execute a customer ... and organisational skills. Duties and Responsibilities include: · Ensuring all Associates within the team are delivering exceptional customer service in line with agreed standards · Ensuring ... -Service-Manager--Wimbledon_job65663111 ...

  7. Assistant Visitor Services Manager (Customer Service, Museum, Guest)

    London | £23,460 per annum | From Blue Octopus Recruitment Ltd

    Assistant Visitor Services Manager (Customer Service, Museum, Guest) BLUA39114 London £23,460 per annum Full-time 37.5 hrs, Permanent Our client is looking for an enthusiastic person with... previous supervisory/management experience to join them as an Assistant Visitor Services Manager. So, if you are customer focussed, commercially savvy and thrive off working in a fast paced environment with a great team, they want to hear from you! The Visitor Service Team is responsible for delivering an excellent customer service and visitor engagement across the Museum. Joining the existing management team, you will be responsible for leading, managing and motivating a team of Visitor Service Assistants to ensure the delivery of an exceptional visitor experience, providing thought...

  8. Internal Sales Manager / Customer Service Manager

    Orpington | - £27k-£33k | From Wallace Hind Selection

    Internal sales Manager / Customer Service Manager - World leading manufacturer of tamper evident security solutions require a tenacious and highly organised Internal Sales Manager / Customer... looking for an Internal Sales/Customer Services Manager to do the following, * Account Manage – Day to day management of our existing key accounts across all market sectors and seeking opportunities to ... and integrity. It is highly likely you will have held any of the following roles - Internal Sales Manager, Internal Sales Executive, Customer Care Manager, Customer Service Manager, Customer Services Executive, Senior Customer Services Advisor, Senior Customer Services Executive. INTERESTED? Please apply to our retained consultant Michael Thorpe quoting Internal Sales Manager/Customer Service Manager...

  9. Senior Customer Success Manager - Cloud, Managed Services

    West London | £85k - £110k pa | From Walter Samuel Limited

    Senior Customer Success Manager/ Senior Service Delivery Manager / Senior Customer Care Manager / Senior SDM / Customer Experience Director / Customer Evangelist / West London / About this... role: Global Tech Leader currently seeks a Service Delivery Director to lead a team of senior service Delivery managers. To apply you must be an incredibly strong leader who motivates and inspires high perfomaing teams along with having an obsessive nature to delivery awesome customer experience. Key responsibilities include; - Developing and maintaining c-suite relationships at ... everything you come in to contact with Skills required; Essential: - Exceptional track record in a Senior Service Delivery / Customer experience role at enterprise level - Managing client accounts...

  10. Customer Service Telesales

    Sidcup | £15400 + team bonus | From Dartford

    A client based in Orpington Kent is recruiting for a customer service/sales advisor. Working in a team environment dealing with inbound and outbound calls to existing clients, updating the database,... offer new products and special offers. To apply for this role - You must experience of working in a customer service environment within an office making outbound calls to clients, computer skills, confident telephone manner. Telesales or upselling experience would be an advantage 3 x contract roles available Part time and full time hours available ...

  11. Assistant Visitor Services Manager (Customer Service, Museum, Guest)

    London | £23,460 per annum | From Blue Octopus Recruitment Ltd

    Assistant Visitor Services Manager (Customer Service, Museum, Guest) BLUA39114 London £23,460 per annum Full-time 37.5 hrs, Permanent Our client is looking for an enthusiastic person with.... This job was originally posted as www.totaljobs.com/JobSeeking/Assistant-Visitor-Services-Manager-Customer-Service-Museum-Guest_job66131453 ... previous supervisory/management experience to join them as an Assistant Visitor Services Manager.So, if you are customer focussed, commercially savvy and thrive off working in a fast paced environment with a great team, they want to hear from you! The Visitor Service Team is responsible for delivering an excellent customer service and visitor engagement across the Museum. Joining the existing...

  12. Customer Services Representative

    Langley | £16000.00 - £18000.00 pa + benefits | From Connect News & Media

    Company overview: Our Connect News and Media division; Smiths News is the UK's largest news wholesaling business with 55% market share, distributing newspapers and magazines on behalf of all... the UK. About the role: We are looking for a Customer Service Representative to work in a fast-paced environment, driving change and continuous improvement. This is a unique role within ... publisher/customer queries - Act as a point of contact for publishers/customers/internal managers About you: Essential: - Computer literate - in particular a working knowledge of Excel ... major national publishers and a large number of regional publishers. The business serves 30,000 customers across England and Wales, supplying large multiple retailers and independent newsagents...

  13. Customer Service Technician

    London | £16k - £18k pa | From Recruitment Genius Ltd

    Please note - a full driving licence is required for this role and the confidence to drive a small van in and around central London. Salary £16,000 rising to £18,000 once probation has been... service and production team your main duty would be to work alongside the customer service manager to ensure that our clients receive the highest level of service so they will recommend us to others ... passed (usually 12 weeks) Are you in a customer service role and want to learn new skills? Do you relish face to face interactions with your customers? Do you provide world class customer ... are as follows, however, if you have a strong background in customer service please do not be put off applying as full training and ongoing support & coaching is provided. - Positive, can-do...

  14. customer service advisor

    London | £19000 - £25000 per annum | From London City Network

    A fantastic opportunity has arisen to work as an insurance customer services adviser within a call centre based in Chiswick. The call centre adviser will be confident liaising over the telephone,... will have fantastic communication skills and is willing to go the extra mile to ensure all customer queries are responded to and dealt with effectively and efficiently. Key duties: `` Accurately responding to phone and e-mail based customer enquiries , requests and claims `` Rises to the challenge and is able to handle difficult situations `` Interpret and process any expression of dissatisfaction and escalated complaints This is a permanent opportunity and will pay 19k plus bonus You will be working 40 hours per week over 7 days on a shift rota basis between the hours of 8am to 9pm...

  15. Customer Service Technician

    London | £16000 - £18000 per annum | From RECRUITMENT GENIUS

    Please note - a full driving licence is required for this role and the confidence to drive a small van in and around central London. Salary £16,000 rising to £18,000 once probation has been... service and production team your main duty would be to work alongside the customer service manager to ensure that our clients receive the highest level of service so they will recommend us to others ... passed (usually 12 weeks) Are you in a customer service role and want to learn new skills? Do you relish face to face interactions with your customers? Do you provide world class customer ... are as follows, however, if you have a strong background in customer service please do not be put off applying as full training and ongoing support & coaching is provided. - Positive, can-do...

  16. Customer Service Manager

    City of London | £250 - £300/day | From CV-Library

    General Information Job Description - Customer Service Project Manager Team - Customer Operations Location - London Purpose As a Customer Service Project Manager, you will manage 5.... Additionally, the role will identify and project manage a set of customer services improvement projects that look to modernize and innovate how we offer support to our customers. The role will entail: * Providing a world class customer service experience. * Coaching, mentoring team members and driving team performance. * Business Owner (strategy and commercial relationship) for ... to reduce volume of direct contacts. * Creating best practice and agent knowledgebase articles * Performing hands on customer service tasks as required such as resolving account related issues...

  17. Customer Service Assistant

    London | £17843 per annumtxtSalaryFrom=17843 | From CVWOW

    Customer Service Assistant Location: Camberwell Salary: £17,843 Are you a successful Customer Service Assistant or Retail Sales Advisor looking for a new challenge? The Money shop are part... and Gold Buying services. As a Customer Service Assistant you will provide our client's customers with an excellent standard of service; completing all transactions accurately and in line with company and regulatory requirements. Customer Service Assistant key responsibilities: - Ensure all customers are treated fairly and provided with clear information about their products - Provide suitable ... Service Assistant: - Strong communication skills (active listening) - Organised and accurate (completing and maintaining documents and computer databases) - Experience of working in a customer...

  18. Customer Service Assistant

    London | £17843 per annumtxtSalaryFrom=17843 | From CVWOW

    Customer Service Assistant Location: Woolwich Salary: £17,843 Are you a successful Customer Service Assistant or Retail Sales Advisor looking for a new challenge? The Money shop are part of... Buying services. As a Customer Service Assistant you will provide our client's customers with an excellent standard of service; completing all transactions accurately and in line with company and regulatory requirements. Customer Service Assistant key responsibilities: - Ensure all customers are treated fairly and provided with clear information about their products - Provide suitable ... Service Assistant: - Strong communication skills (active listening) - Organised and accurate (completing and maintaining documents and computer databases) - Experience of working in a customer facing...

  19. Customer Service Assistant

    London | £17843 per annumtxtSalaryFrom=17843 | From CVWOW

    Customer Service Assistant Location: Lewisham Salary: £17,843 per annum Polish speakers desirable. Are you a successful Customer Service Assistant or Retail Sales Advisor looking for a new..., Money Transfer, Pre-Paid Cards and Gold Buying services. As a Customer Service Assistant you will provide our client's customers with an excellent standard of service; completing all transactions accurately and in line with company and regulatory requirements. Customer Service Assistant key responsibilities: - Ensure all customers are treated fairly and provided with clear information ... requirements The ideal Customer Service Assistant: - Strong communication skills (active listening) - Organised and accurate (completing and maintaining documents and computer databases...

  20. Customer Service Manager

    Harrow, Greater London | £28000/annum | From CV-Library

    Customer Service Manager Reports To: Head of Sales Responsible For: Customer Service Team Location: Harrow Hours: Full Time The Company We are an exciting wholesale fashion... business supplying many leading high street and online retailers. We are looking for an enthusiastic and experienced Customer Service Manager to lead, manage and motivate our customer service team. The Role Your responsibility is to establish and deliver an unbeatable level of service that will delight our customers. You will report to Head of Sales and will directly manage a team of customer service executives. You will be expected to have a good understanding of the wholesale fashion industry and of the requirements retailers have from suppliers. Any previous experience of dealing...