Job Listings

Upload your CV today and let that job find you

Upload your cv on mobile

This free jobseeker service from AllTheTopBananas is specifically designed for the busy jobseeker. All you have to do is fill in one simple form and you're ready to go - we will do the rest. We ensure your CV is distributed to all our appropriate partners that offer Customer Service Manager jobs in London.

Register Now
Add us on Google+


Recommend us on Google+

Distribute your cv
Receive jobs by email

Customer Service Manager jobs in London

Sort by
close
close
alert  Tip: You can search for a phrase by enclosing your keywords in quotes, e.g. "customer service manager"
  1. Customer Service Manager (Swedish)

    London | £40k - £60k pa | From Betting Appointments

    Customer Service Manager - Swedish Location: Malta Salary: Negotiable Role description To work with your team(s) to provide first class customer service and advice within a contact... centre environment. To assist the Customer Service Operations Manager in the smooth running of the department and to manage ad-hoc projects as and when required. Key accountabilities of the role are * Assure a high quality of customer service at all times, given a stipulated time frame and clear KPI's * Monitor and ensure that quality levels are maintained and communicated to all team ... to ensure appropriate guidance is always offered * To support administrative tasks within the team * Facilitate smooth communication flow between the Head of Customer Service, Customer Service...

  2. Group Customer Service Delivery Manager

    Wilmslow | £44777 - £67165 pa + bonus + benefits | From Resource Management

    Role: Group Customer Service Delivery Manager Salary: up to £67,165 pa depending on experience Benefits: 12% bonus at target, 28 + 8 days Annual Leave, Pension and Flexible... engaged in the wider strategic direction of the business unit and wider business as a whole. The Service Delivery Manager role supports frontline colleagues who service any of our key customer groups and at ... money, embracing the RL Group statement of intent regarding Treating Customers Fairly. Business planning: - Work with the Group Customer Service Managers and other areas of the business to drive ... across operations in London, Bath, Edinburgh, Wilmslow, Glasgow and Reading, with Group funds under management of £101 billion. They have an exciting Permanent opportunity for a Service Delivery Manager...

  3. Call Centre/Customer Service Manager

    North West London | £23,000 - £30,000 per annum + bonuses | From Euro Car Parks

    An exciting opportunity has arisen in our London office for a Call Centre/Customer Service Manager with excellent people skills to join our dedicated team based in Marylebone, London. In return we... motorists on a daily basis. For this Call Centre/Customer Service Manager role we are looking for passionate, pro-active, enthusiastic and motivated team players with previous experience of the daily ... provide the highest standards of professionalism! Our Call Centre/Customer Service Manager will have the following responsibilities: - Managing a busy Call Centre and handling a high number ... of all calls managed onto the computer system and co-ordinating support requirements. The successful Call Centre/Customer Service Manager will have: - Previous managerial experience in a contact...

  4. Customer Service Manager

    London | 40000.0000 | From Prize Placements

    Our client based in Fulham is looking for a customer service manager to take over their busy team. The role is to supervise overall call traffic, process incoming customer orders. They must also be... able to handle and resolve issues. The successful candidate must have excellent attention to detail and communication skills. They must also have previous experience within customer service and a managing role as the team is made up with 15 staff. Our client is looking for a candidate who will be able to manage the team and who has previous management experience within a long term role, they must also be able reliable a flexible. Prize Placements is acting as an employment business for temporary positions and an employment agency for permanent positions. We regret that we are unable to...

  5. Customer Service Manager

    Croydon | 27000.0000 | From AS Recruitment

    A financial solutions company based in Central London are looking for a driven and efficient Customer Service Manager to lead a team of 15 Customer Support staff. The successful candidate will be... size which in turn provides candidates with a wealth of progression and development opportunity. Duties will involve: Develop and implement customer service policies and procedures. Oversee the achievement and maintenance of agreed customer service levels and standards. Work with senior management to support and implement growth strategies. Ensure the necessary resources and tools are ... . Tracking escalated customer complaints. Be flexible and available to work at least one weekend a month. Responsible for Social Media coverage. The ideal candidate: Understands the Fintech...

  6. Customer Services Manager

    London | 40000.0000 | From Prize Placements

    Our Fulham based client are looking to recruit a Customer Services Manager to join their busy and vibrant team. The primary function of the role is to supervise overall call traffic, process... incoming customer orders, handle and resolve escalated issues and manage day to day a team of 15 staff. The successful candidate will possess excellent attention to detail and first class communication skills. You must be a fantastic decision maker, reliable, proactive and highly motivated. The ability to motivate and man manage a team is essential. Prize Placements is acting as an employment business for temporary positions and an employment agency for permanent positions. We regret that we are unable to respond to all applications. If you have not heard from us within 7 days please...

  7. Customer Service Manager

    London | 25000.0000 | From Eclipse Recruitment

    We are looking for an experienced Customer Service Manager for PAUL UK, based at their production bakery located in Acton, West London We are planning to be holding interviews over the next few... role in a customer service environment * Candidates should have proven experience in implementing KPI’s, working to targets and delivering company strategies The Key Roles and Responsibilities • Deliver the best level of service to Delivery Service customers responding to all enquiries in a timely manner over the telephone or by email, dealing with customer queries and complaints • Act as key contact for all Delivery Service customers • Implement and maintain KPI’s to ensure high standards • To support the delivery of business strategies, with the support of key departments • Seek...

  8. Customer Service Manager

    London | 35000.0000 | From Henry Fox Fashion Recruitment

    Our client are a British Heritage Brand and are currently recruiting for a Customer Service Manager to join them. As an experienced and crucial member of the business you will develop close working... relationships with, Ecommerce, Retail Operations, Stores and the Distribution Centre. You should have strong customer service experience and be an established and confident manager. You will be responsible for collating and sharing customer feedback received and recommend opportunities for business, system and process change. As well as day to day management of customer services for the business and the running of the team you will be involved in developing customer service procedures, policies and standards for the department. The ideal candidate should already be in a Customer Service...

  9. Customer Services Manager

    London | 25000.0000 | From Hays Specialist Recruitment Limited

    Customer Services Manager in Chingford, paying up to £30,000 Your new company This is an excellent opportunity to join a leading healthcare company, which has been trading for over 15 years,... building a great reputation with all their customers. Your new role Your new role will have you working as the customer services manager. You will use your experience from managing a team, to make sure excellent customer service is given at all times. You will be responsible for monitoring staff performance, reporting to the business services manager and lead by example to promote the highest standard of customer service. You will be responsible for investigating all complaints and taking action to correct any problems, on top of this you shall manage staff holiday and implement change...

  10. Customer Service Manager

    London | 35000.0000 | From Quantum Services Management Ltd

    Our client is an International Banking that looking for hire Customer Service Manager to join their team; Reporting into the Head of Operations, the Customer Service Manager will be required to... 'head up' the operational side of all Bank's products offered to clients including but not limited to Current Account Services, Overdraft Facilities, Customer FX deals, Fixed Term Loans, Fixed Term ... completed in a timely manner with high standards being maintained. Additional tasks as requested by the Head of Operations or CEO SKILLS AND EXPERIENCE 5 years' Customer Service experience with Payments ... understanding of accounting concepts and principles Excellent communication skills and providing high levels of customer service Experience of working in high volume reconciliations Experience in excel...

  11. Senior Customer Services Executive/Manager

    London | £28k - 32k per year + Bonus and Benefits | From NEW FRONTIER RECRUITMENT

    Customer Services Executive/Manager Base salary to £32,000 + Bonus Central/City of London My client is a leading direct sell long haul tour operator. An opportunity has now become... available for a candidate with travel industry experience within Customer Customer Services to join the company within a Senior Customer Services Executive/Manager Due to the nature of the role ... incoming and outgoing mail whilst delegating to the Customer Services Assistant. Senior Customer Services/Manager Experience Required: * Previous customer services experience working in ABTA bonded ... pressure and to deadlines, prioritise and co-ordinate tasks. * Numerate with ability to interpret data. * Ability to persuade and negotiate. Senior Customer Services Executive/Manager Salary...

  12. Customer Services Manager - Conferences and Events

    City Of London | £20000.00 - £23000.00 pa + bonus and training | From Aspire

    Customer Services Manager - Conferences and Events City of London £20k-£23k (bonus and training) Customer Services Executive - Conferences and Events The Company A leading global... organiser of conferences for the finance industry, is looking for a Customer Services Manager to join their busy and dynamic London team. For nearly five decades, they have hosted events in more ... on the excellent customer service they provide for all of their clients. This person would be solely responsible for customer service administration for their international events. Customer ... clients queries - Work alongside key teams to ensure the conferences delivery is seamless - Manage the registration desk at the events Customer Services Executive - Conferences and Events...

  13. Customer Service Team Manager (Insurance)

    East London | up to 25k | From Change Resourcing

    My client is looking for an experienced Team Manager to join our successful operation. You will lead a quality focused renewals team towards not only achieving sales targets but having quality as... and effective leadership To deliver consistent outstanding performance, continuous improvement, high levels of staff engagement and first class customer service. To ensure company standards relating to ... the key focus. This is essential as we are regulated by the FCA (Financial Conduct Authority) and work within the TCF (Treating Customers Fairly) guidelines. Responsibilities: Manage, develop ... and sales KPI's and Quality performance information Insurance or financial services experienced desired but not essential Excellent knowledge of office IT tools (Word, Excel, PowerPoint...

  14. Customer Service Manager

    Central London / West End | Up to £25,000 per annum | From Eclipse Recruitment

    We are looking for an experienced Customer Service Manager for PAUL UK, based at their production bakery located in Acton, West London We are planning to be holding interviews over the next few... a supervisory/management role in a customer service environment * Candidates should have proven experience in implementing KPI’s, working to targets and delivering company strategies The Key Roles and Responsibilities *  Supervising initially a small team which will grow over time * Deliver the best level oF service to Delivery Service customers responding to all enquiries in a timely manner over the telephone or by email, dealing with customer queries and complaintS * Act as key contact for all Delivery Service customers  * Implement and maintain KPI’s to ensure high standards  * To...

  15. Customer Service Manager/ Online Service Manager

    Acton Trussell | 22000.0000 | From Venture Recruitment LTD

    Customer Service Manager/ Online Service Manager Location: Acton Salary: £25, 000 + 15% bonus + 33 days’ holiday + pension + benefits 5 days over 7, some weekends required Artisan, premium... bakery based in West London are currently recruiting for a Customer Service Manager to assist the Online Service and Wholesale team in delivering a successful and dedicated customer service experience for all internal and external customers. As a Customer Service Manager you will need the following experience; - Previous experience in customer service / contact centre work environment, ideally ... ensure high standards - Manage, motivate, develop your team As the Customer Service Manager, you will be responsible for: - Lead, motive and train the Customer Service Team - Record and investigate...

  16. Customer Service Manager-Loan Company

    London | 18000.0000 | From Adecco

    My client, a loan company based in Finchley, are looking to recruit a Customer Account Manager for their new branch Job role: *To identify and develop existing customer base of the Branch. *To... defined by Manager. *Greet customers in person and/or by phone. *Receive customer payments in person, by post and balance cash draw. *Complete daily banking. *Generate business through quality customer service. *Explain services and products to customers and analyse customer suitability for products. *Prepare and process loan applications. *Ensure all customer documentation is accurate and up ... business development. *Participate in Branch/Company training programmes. *To assist the branch manager with training/coaching of new team members. *To develop detailed knowledge of both financial...

  17. Customer Service Manager - Residential Properties

    London | 34000.0000 | From Web Recruit Ltd

    Customer Service Manager - Residential Properties London, EC2V £34,000 - £40,000 DOE An excellent opportunity has arisen for a Customer Service Manager to join our client, a leading... the Customer Service Manager, you’ll ensure that customers purchasing their new home from the business receive a first-class service. In this important role, you’ll be responsible for all customer ... , as the Customer Service Manager, you’ll have an enthusiastic, 'can do’ attitude and the ability to deal with any issues in a calm, professional manner. The ability to build relationships, both ... institute would also be advantageous. To apply for the role of Customer Service Manager (Residential Properties), please apply via the button shown. This vacancy is being advertised by Webrecruit...

  18. Customer Service Assistant Manager

    London | 28000.0000 | From The Language Business

    Customer Service Assistant Manager, fantastic opportunity to join a world class, international and highly successful company with a £28,000 pa starting salary and a great working environment! THE... wish to recruit a Customer Service Assistant Manager to work alongside the Customer Service Manager. Your role will focus on keeping the department running in an efficient and profitable manner to ... , either as a supervisor, team leader or manager Previous experience of training and mentoring other members of staff Knowledge of customer service principles and practices Excellent communication skills ... similar customer service assistant manager or team leader role who is looking for the next step up with a company offering a great working environment, salary and benefits. Please click on...

  19. Customer Service Delivery Manager

    London | 40000.0000 | From Acme Appointments

    Our client, who is a luxury retailer, is searching for a Customer Services Delivery Manager. This position will be the ambassador of their brand; championing world class service and driving the... driving continuous improvement across the department You should have ideally 3+ years' experience of managing customer service supervisors and advisors as a Customer Services Manager Extremely hands on ... customer experience being at the forefront of the brand moving forward. Reporting to the Head of Customer Services you will drive and manage the customer service team from management through to advisor level. You will take ownership of team development, service levels and the company's customer experience. Manage the daily operation of the customer service department ensuring all SLA's are met...

  20. Customer Service Manager - Greenwich

    London | 48000.0000 | From Fawkes & Reece Limited

    My client are a high end residential developer currently seeking a Customer Service Manager to work on a stunning New Build site based in Greenwich. This is a site based role, you will be... a construction company previously within customer services. If you feel you fit the above criteria and feel that you can get into this role and hit the ground running please apply below today. Location: Greenwich Job Role: Customer Service Manager ... answering all customer queries via phone and email. On completion you will also be required to go on home visits to customers and ensure that their move goes as quickly as possible. You will also...