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Customer Service Manager Jobs In London

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  1. Customer Service Manager

    City of London | £40000 - £50000/annum | From Office Angels

    Customer Service Manager Blackfriars £40-50k Reputable branding and merchandising business based near Blackfriars are looking to recruit and experienced Customer Service Manager to join their... thinking This is a great opportunity for a dynamic Customer Services Manager to join an open door organisation where progression and development are encouraged. Benefits: *45% staff discount on ... through to delivery. You will also be responsible for managing and developing the team. Key duties: *To manage and develop a Global Customer Service *Work closely with Operations, IT, e-Commerce and Warehouse to ensure Customer Service department is fully integrated and aligned with all Company departments *Day to day management of the Customer Service team *Day to day management of incoming...

  2. Account Manager / Customer Services

    Watford | £30k plus bonus | From Secta Appointments Ltd

    Account Manager / Customer Services Account Manager required for market leader MSP in the delivery of IT solutions and cloud solutions to the SME sector. Our client offers customers significantly... differentiated solutions and services that bring together best of breed technology sets and customer service in the delivery of highly reliable and efficient solutions that are used daily by well over 4,000 users. The role is to manage key existing clients this will involve: * Managing clients day to day requirements * Networking within the accounts to generate more business. * Liaise with technical support to address any outstanding technical issues * Liaise with project teams for new requirements * Obtain pricing You will need to have experience for working in an IT reseller...

  3. Training Manager - Customer Services

    London | To £45k + bonus + benefits | From Elevate Recruitment Limited

    Training Manager Customer Service required by leading mobile telecommunications company. Customer Services Training Manager (experienced in call centres) must be able to quickly design, build and... deliver training programmes globally. Training Manager - Telco Customer Service role is based in London and offers a competitive salary to £45K + Excellent benefits Whilst there are diverse are training needs in the call centres, for the first 6 months the core focus will be on technical training to improve first contact resolution. Training Manager Customer Service - Skills ... is an exciting, interesting opportunity for a Training Manager to join a very fast moving exciting dynamic Telco Customer Service role based in London offering a competitive salary to £45K...

  4. Customer Service Manager - Beckton

    East London | | From Matalan

    Retail Customer Service Manager Matalan are currently looking for an experienced Retail Customer Service Manager to join their team in Beckton. As a Retail Customer Service Manager, you will be.../Customer-Service-Manager---Beckton_job62543755 ... the owner of the Customer Service vision in store. You will be responsible for communicating and implementing the Matalan Values across all points of the Customer Journey. You will be passionate ... the quality of the whole store experience Ensure the appropriate staff are in the ‘right place at the right time' during trading hours to ensure customers receive the best service Provide expertise for...

  5. Customer Service Manager (Workforce Management)

    London | | From BlueGlue

    Customer Service Manager (Workforce Management), London A dedicated, ambitious Customer Service Manager (Workforce Management) is required to own the implementation and management of the... stamp your mark. The Customer Service Manager (Workforce Management) will be joining a company that developed an innovative way to car share and now has over 850,000 members worldwide. The company began in 2000 in the US. It now operates in several locations in the UK and is expanding across Europe. As a Customer Service Manager (Workforce Management), 70% of your role will involve overseeing ... creating work schedules for up to 100 members of staff. Key Responsibilities as a Customer Service Manager (Workforce Management): • Implementing a workforce management system for...

  6. Customer Service Manager

    London (Central), London (Greater) | £35,000 | From ASG International

    Position:              Customer Service Manager Location:             Central London Salary:                  £35,000 The Opportunity A tailored swimwear brand with a luxury edge is... now on the hunt for a Customer Service Manager who can continually drive exceptional customer experience. This home grown British brand is often featured in some of the most world’s most influential ... individually tailored to suit both the culture of the area and the lifestyle of the consumer therefore it is essential this experience is replicated online. The Role As the Customer Service Manager ... each customer as an individual and champion a concierge approach across the business. Acting as an escalation point for complicated customer service issues, the Customer Service Manager will...

  7. Customer Service Account Manager

    Central London / West End | £20000 - £25000 per annum | From Office Team

    The Role OfficeTeam has an exciting Permanent opportunity for an Account Manager to work for a prestigious Money Exchange company based in the City. This is an excellent opportunity for... in customer service by reading relevant journals, going to meetings and attending courses Your Profile The ideal candidate for this Account Manager will be enthusiastic, high attention to detail and adaptable. A minimum of 1 years' experience in a customer service or account manager position. Industry experience (financial services) is of an advantage but not a 'must have' along with ... candidates to work for a highly respected business and enhance their career. This role offers a salary £20,000-£25,000. The key focus for this role is to provide high quality customer service to...

  8. Customer Service Manager

    Central London / West End | £22k - 25k per year | From 360 Resourcing

    Exciting New Role! Customer Experience Manager £22k-25k This is an exciting new role with fantastic possibilities. Do you want to be a part of a newly developed team and venue!   My client...-party in the club downstairs! This new exciting role will enhance the customer experience and ensure that my clients high standards are maintained throughout the venue. As Customer Experience Manager, you will thrive on the challenge, have exceptional customer service and have a passion for hospitality. You will flourish in this quick-paced working environment, tackling all aspects of the role ... demonstrate a high attention to detail and deliver exceptional customer service and high standards.  The person within this role is responsible for the team delivery of exceptional levels of customer...

  9. Customer Service Manager

    London | 40000 | From ISL UK

    An innovative new start up is coming towards the launch of their product in a newly competitive market. With high quality designs and products, this is an extremely exciting period for my client... and a wonderful time to join their growing venture. If you are an experienced CUSTOMER SERVICE MANAGER looking to utilise their skills in an environment where all your work will make a significant difference and impact in a young, vibrant organisation contact Emily at ISL. MUST HAVE: Online customer service experience ...

  10. Customer Service Manager

    London | £22000 - £25000/annum | From Scarlet’s

    Exciting New Role! Customer Experience Manager £22k-25k – Scarlet’s This is an exciting new role with fantastic possibilities. Do you want to be a part of a newly developed team and... Manager, you will thrive on the challenge, have exceptional customer service and have a passion for hospitality. You will flourish in this quick-paced working environment, tackling all aspects ... to demonstrate a high attention to detail and deliver exceptional customer service and high standards. The person within this role is responsible for the team delivery of exceptional levels of customer service and providing an industry leading experience. This will be achieved through an unwavering focus on customer service, a drive to improve spend per head through improved experience...

  11. Customer Service Manager

    London | £22k - 25k per year | From Scarlet's

    Exciting New Role! Customer Experience Manager £22k-25k - Scarlet's This is an exciting new role with fantastic possibilities. Do you want to be a part of a newly developed team and... Customer Experience Manager, you will thrive on the challenge, have exceptional customer service and have a passion for hospitality. You will flourish in this quick-paced working environment, tackling ... , require you to be able to demonstrate a high attention to detail and deliver exceptional customer service and high standards. The person within this role is responsible for the team delivery of exceptional levels of customer service and providing an industry leading experience. This will be achieved through an unwavering focus on customer service, a drive to improve spend per head through...

  12. Customer Account Manager (Customer Service, CRM) BLUC24751

    London N | Competitive salary + car + benefits | From Blue Octopus Recruitment

    Our client is the market leading provider of community equipment services with over 30 contracts across the UK. They procure, store, deliver, install, maintain and repair, collect, clean and..., the successful candidates will be experienced Account Managers with superb communication and interpersonal skills and excellent presentation skills through IT. With a strong focus on customer service ... focus on achieving excellence and providing an exemplary service and there is real pride in being part of a fantastic team. They currently have an exciting opportunity for two Customer Account Managers to join them, working in London boroughs to successfully manage customer relationships, ensuring the needs of customers are met effectively and efficiently. Working to provide excellent...

  13. Customer Service

    North West London | £20000 Per Annum | From Ritz Recruitment Limited

    A well-established and expanding consultancy firm in North West London who specialise in the recycling of textiles are currently recruiting a bubbly Customer Service individual to join their busy... team. The role includes answering incoming customer service queries, investigating complaints and resolving issues, booking/following up on collections for customers, updating the database ... collection runs smoothly from start to finish. The ideal candidate will divide their time between booking customer collections, (automated) processing the daily outgoing mail and answering customer phone calls and emails. To be successful in this role, candidates will need to have proven customer service experience within an office environment, excellent communication skills (both written...

  14. Spanish Customer Service Team Manager

    London | £25000/annum bonus + benefits | From Kerr Recruitment

    Spanish Customer Service Team Manager Fluent in Spanish West London £25K Per annum + bonus + benefits Our Client, a global service company is looking for a Spanish Customer Service Team... Manager to join their expanding team in West London, providing a high quality service to customers and support to the customer service team. Main responsibilities: Manage, support, coach and develop Customer Service Agents to achieve personal development goals, team and department performance targets. Provide initial training to new customer support agents. Develop and provide continuous ... sessions, weekly team meetings, monthly one to ones and annual reviews with each direct report. With support from HR, recruit and select Customer Service Agents in line with company guidelines. Be able to...

  15. Customer Account Manager (Customer Service, CRM) BLUC24751

    North West London | Competitive salary + car + benefits | From Blue Octopus Recruitment Ltd

    Our client is the market leading provider of community equipment services with over 30 contracts across the UK. They procure, store, deliver, install, maintain and repair, collect, clean and... focus on achieving excellence and providing an exemplary service and there is real pride in being part of a fantastic team. They currently have an exciting opportunity for two Customer Account Managers ... candidates will be experienced Account Managers with superb communication and interpersonal skills and excellent presentation skills through IT. With a strong focus on customer service, knowledge ... information on the role including a copy of the application form via email. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Account-Manager-Customer-Service...

  16. Customer Service Officer – Customer Services

    London Nw | | From Triumph Consultants

    Customer Service Officer Customer Services Reference no: Camden RQ153511 Pay Rate: 9.15 ph PAYE, noting that Ltd/Umbrella company rates may also apply [temporary, but potentially... information with colleagues and managers. Develop knowledge of service policies and procedures - standards for customer care, quality management, health and safety, legal stipulations ... and capability to represent the Council by providing frontline, high quality customer services across a core group of service areas and access channels. Duties include: Frontline customer services with primary attention to achieving positive and personalised customer experience. Develop knowledge and understanding of council services, and continually update. Deliver services across multiple...

  17. Customer Service

    City of London | £9.49/hour | From Spring Personnel

    I am now recruiting for a customer service assistant with previous call centre or telephone based experience. Desired: Telephone based customer service experience Start Date: 18/05/15- 2month......

  18. Service Assistant - Customer Services

    London N | | From Triumph Consultants

    Service Assistant - Customer Services Reference no: Haringey 107080 Pay Rate: 9.82 ph PAYE, noting that Ltd/Umbrella company rates may also apply Where this vacancy is... based: London N22 7 Whats involved with this role: To operate as a generic assistant across the core activities of the service with a focus on customer demand and performance. To be accountable to a Service Managers for Customer Services, as appropriate for the maintenance and performance of all functions for which the post-holder is responsible. To work alongside other Service Assistants and assist Officers in the provision of customer facing services in accordance with statute, legislation, discretionary powers, council standing orders, council policies and codes/ standards...

  19. Customer Service

    Sutton | £1800 - £21000/annum | From Spring Personnel

    What a superb opportunity to join a dynamic company. The company supply, distribute chemicals to the food, medical and pharmaceutical industry - so an interest in this field would be ideal. You... will be customer focused, require a good numerical ability. Prepare quotes, support the account managers. Ensure that orders arrive on time and advise. Good confident Administration skills in a similar role The ability to up sell products. If you enjoy purchasing there could be an opportunity to go into this department. A great role for an ambitious, confident and capable person. Please apply ASAP - The role is to start ASAP but they will wait for the right person. Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy. Spring Group plc is an Equal...

  20. Customer Service Representative - Temp

    Watford | £8.50 - £8.70/hour | From Parkside

    Temporary Customer Service Representatives are required for a fast paced but fun call centre team based in Watford. You must have experience dealing with telephone based complaints and queries in... a high pressured environment. An excellent telephone manner and exceptional customer service skills are essential for this role. You will be dealing with customer payment queries, delivery issues and general customer questions. Please apply for this position as soon as possible if you would like to be considered. Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer ...