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Customer Service Manager jobs in London

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  1. Customer Service and Operations Manager

    London | £35k - 45k per year + Benefits | From NEW FRONTIER RECRUITMENT

    Due to maternity leave, our client is seeking an experienced customer service & operations manager who has the ability to manage like-minded individuals and a remote team. With a constant hunger... and Interviewing NOW. As a Customer Service & Operations Manager you will undertake an array of tasks & responsibilities which include: * The successful operational management of a Client services department ensuring the successful delivery of delegate accommodation and VIP services. * To develop and implement best practice within the client services team, ensuring that the highest levels of customer ... discussion on this Customer Service & Operations Manager Job, please apply to this advert ASAP by clicking 'Now'. PLEASE NOTE! It is unlawful to employ a person in a UK-based job who does not have...

  2. Customer Services Manager

    Croydon, Surrey | £30000 - £40000 per annum + 14% | From Reigate

    Due to an amazing year and some amazing plans for growth we are seeking a Customer Service Manager to join our team, your be responsible for managing a high level of administrative support to our... clients and support teams from initial contact through to the end of contract terms. As our new Customer Service Manager your role will involve recruiting, managing and developing a team of multi ... a finance background and will already have 5years plus experience managing a team as a Customer Service Manager your either already have the FA1 AND CF1 or be willing to complete these as part of your ... the interests of our customers in an honest and fair way and we expect our team to be treated the same. Your biggest challenge in the role of our Customer Service Manager is managing the conflicts in...

  3. Customer Services Manager

    Chessington | £20,000 - £24,000 p.a. with OTE upto £28,000 p.a. | From Aspect Maintenance Services Ltd

    JOB TITLE: Customer Services Manager ABOUT US: Aspect is London's leading property maintenance service provider, offering expert support, day and night, to a database of thousands of... built on the basic principles of quality staff providing quality service to quality customers. And within our Customer Services and Relationship Management teams, the quality service given to our ... communication skills - Previous experience in a similar customer service role highly desired - Dealing with customers and clients - Excellent computer skills - Have great communication skills: written ... residential and commercial properties alike. "Quality Personnel Are Our Product" Our trade services range from drainage to roofing, and cover for everything imaginable in between. Now with an...

  4. Customer Service Manager

    North London | Dependant on Experience | From Online Retailer

    We are looking for an extra special person to work within our small, friendly business in London. We are a new business that is looking for someone who is passionate about delivering customer... service excellence and can make us the customer's number 1 choice. Our whole ethos is making our customer experience second to none - And we REALLY mean it! Our Customer Service Manager will need an exceptional set of skills to balance strategy and being detail focussed. We need someone who has the ability to lead the business in customer service from set up through growth, being hands on ... of this role include: Strategy: - Taking full ownership for the short, medium and long term strategy of the business customer service. - Be hands on in designing, producing and implementing documents...

  5. Customer Service Manager

    London | - £27k | From Love and Tate Appointments

    Guest Relations Executive / Customer Care Manager We are recruiting for a top end property management/serviced apartment company based in the City who require an experienced customer service... in a customer service Team Leader environment that has managed teams and can multi task. 2 years experience in an operational management position would be ideal. Exceptional customer service ... manager to manage all daily operational aspects related to the Guest Relations Team. To achieve this role the candidate must ensure the following elements are dealt with in a professional, timely and efficient manner; Guest Satisfaction Management, Team Management, HR Management, Management Reporting, Health & Safety. This team provide services 7 days a week and work on a shift basis with...

  6. Customer Service Improvement Manager

    London | - £50k-£60k | From Jenrick:Commercial

    Customer Services Improvement Manager Central London Based Up to £60,000 per annum + great blue chip benefits 6-9 Month Contract Large Telecoms Company Customer Services... Improvement Manager Reporting into the VP of Customer Services this position has responsibility in improving all aspects of the Customer Services Team. Currently there is a team of 40 staff on ... of the team and processes to ensure they are adding value both internally and externally i.e. end user Improvement of Customer Experience. Ideally you will have strong process improvement/man management experience gained within a customer services environment (ideally in a telecoms or technology based environment) This job was originally posted as www.totaljobs.com/job/66443321 ...

  7. Customer Service Account Manager - B2B - Logistics

    Croydon | £23,000 per annum, £21,000 during six month probat | From Zotefoams

    Customer Service Account Manager - B2B - Logistics Zotefoams plc is a world leader in polymer processing technology. Using a unique manufacturing process with environmentally friendly nitrogen.... They are enjoying a period of strong, sustained growth and are investing in their operational excellence programme. Position: Customer Services Representative Location: Croydon, London, (commutable from Mitcham, Sutton, Crawley, Epsom, Bromley and surrounding areas) Salary: £23,000 per annum, £21,000 during six month probationary period. ROLE: The Customer Service Representative will be ... with logistic & transport companies. b) Experience of working in a sales / customer service environment. c) Good working knowledge of Microsoft packages. d) Minimum A level educated, degree preferred...

  8. Customer Service Account Manager - Renewals

    Richmond, Surrey | £22000 - £24000 per annum + OTE £30K | From Snap Recruit

    Account Manager - Renewals (Existing Clients) required to manage grow and renew an existing client base Our client is the UK leading global classified advertiser who covers over 60 cities across..., campaigns & solutions * Strong focus on customer service and relationship building * Developing and growing existing accounts * First point of contact for clients questions and queries The successful Account Manager will have the following skills/experience: * Previous Sales or Account Management experience * Excellent customer service skills * Outgoing personality, personable with good people skills ... apply for this role or Account Manager please click on button shown or contact Snap Recruitment directly for further information. Key Words: Account Manager, Customer Service, Media Sales, Advertising...

  9. Customer Service and Operations Manager

    Central London / West End | £35k - 45k per year + Benefits | From New Frontiers Travel Recruitment

    Due to maternity leave, our client is seeking an experienced customer service & operations manager who has the ability to manage like-minded individuals and a remote team. With a constant hunger... NOW. As a Customer Service & Operations Manager you will undertake an array of tasks & responsibilities which include: The successful operational management of a Client services department ensuring the successful delivery of delegate accommodation and VIP services. To develop and implement best practice within the client services team, ensuring that the highest levels of customer ... Service & Operations Manager Job, please apply to this advert ASAP by clicking ‘Now’. PLEASE NOTE! It is unlawful to employ a person in a UK-based job who does not have permission to live and work in...

  10. Customer Service Manager - Acton

    West London | £50000 - £55000 per annum + Company Car | From Fawkes and Reece Technical

    My client has been building new homes for 50 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities - Acton ... The Customer Service Manager role will be required to liaise with Purchasers and Sales where necessary at Key Points throughout the Warranty period, maintaining a customer focused approach and delivering high levels of customer service at all times. The suitable candidate will have the ability to maintain open communication with Build and Commercial personnel to highlight design product ... . If you have the above experience and are looking to get into a new project and hit the ground running please apply below today or contact me on Role: Customer Service Manager Location: Acton...

  11. Customer Service Analytics Manager

    London | £50K - £60K Plus 20% bonus and benefits | From Contact Centre Recruitment Ltd

    A fantastic newly created postion has arisen within a leading Household known financial services company for a dynamic individual to lead the Customer Analytics Team within Sales & Service The...-motivated, highly numerate Senior Analyst or Analytics Manager to make a significant difference within a well-established and rapidly growing financial services organisation. This is a pivotal role with ... . Analysis & Insight - Proactively and collaboratively develop Analysis and Insight to support Customer Service Operations - Identify, quantify and prioritise opportunities to enhance ... , Integrated communications across EM, DM, SMS and Voice Customer Services, Sales, Complaints - Detailed Operational understanding, analytical support, insight-driven improvement projects, root-cause...

  12. Customer Service

    London | £23000 per annum | From Red Personnel Ltd

    A professional global finance body is recruiting for skilled Customer Service Executives to join their customer facing contact centre in their fantastic brand new offices near Liverpool... targeted to meet and manage service level agreements, answering calls in a satisfactory manner and offering advice and guidance to people seeking membership. The contact centre team will provide first-class customer service in ever aspect of their communication, providing first-contact resolution to all new quires where possible. Skills Experience required of the Contact Centre Representative ... Street. This is an ambassadorial role with the successful contact centre representative acting as the first point of contact for all customer interactions. The audience includes: members, current...

  13. Luxury Travel - Customer Services and Operations Manager

    London | From £25,000 to £33,000 per annum | From Travel Futures

    Luxury Travel - Customer Service & Operations Manager –South West London – £25-33k A market leading luxury travel tour operator, with a reputation for excellence, are looking for a ... Customer Service & Operations Manager. You will be dealing with customer enquiries and correspondence, either by telephone, email or letter. As Customer Service & Operations Manager you will be joining a bright and vibrant team of 30 people with 3 direct reports. As Customer Service & Operations Manager you will: Ensure the high level of customer service and communication ... complaints, ensuring the guest remains the priority The Customer Service & Operations Manager will have 2 years+ within customer service and operations/administration and be well equipped to deal...

  14. Account Manager - IT Support/Sales/Customer service- West London- £24k+ bonus

    London | £24k per year + bonus | From CORE RECRUITMENT

    Account Manager - IT Support/Sales/Customer service- West London- £24k+ bonus To account manager a portfolio of companies / events to ensure they are given excellent customer service at all times... and to sell and up-sell existing and potential new services. Main Duties and Responsibilities * Advising customers on what service they should order - Selling all services from Internet connectivity, Laptops, Kiosks, and any other related services * Be the primary contact for the client * Generate ideas which may boost revenue relating to your allocated events * Seek to maximise sales ... SPECIFICATION Qualifications and experience * Customer service experience * IT skills: Word, Excel, e-mail, Internet, data entry Abilities and Characteristics * Excellent verbal and written...

  15. German speaking Travelling Concierge Customer Service Manager

    South West London | - £25k-£30k | From Kerr Recruitment

    German speaking Travelling Concierge Customer Service Manager Permanent Full-time Salary Negotiable + bonus + Benefits London We are currently recruiting for a German speaking Luxury... Customer Service Manager for our client, a company within leisure, travel and tourism sector offering a concierge style service. Responsibilities Managing leisure travel requests on behalf ... also be included Respond to customers' requests through phone call and email. Maintain good relationship with customers and internal teams You need to have: Effective German written and verbal communication skills Energetic and motivated personality Experience with GDS, Amadeus or similar Excellent customer service and relationship management skills Proficient in researching...

  16. Guest Relations Executive (Customer Service/Operations Manager)

    London | - £27k | From ABBATT GROUP

    Guest Relations Executive (Customer Service/Operations Manager) Central London £27 ,000 +  £2 ,000 bonus + weekend uplift Hours: Mon- Fri   9am - 6pm  with one weekend a month ... the Guest Relations team. This will include ensuring that all guests staying in these luxurious apartments receive an exceeding service level. The guest relations executive will be responsible for the coordinating and management of the arrivals team ensuring that service levels are maintained and any queries or complaints are dealt with efficiently. You will also assist with recruitment of direct reports and contribute with any training needed to ensure exceptional service is delivered. You will also be in charge of assessing procedures in place and implementing new ones to ensure the best...

  17. Guest Relations Executive (Customer Service Manager)

    London | £27,000 per annum + £2K bonus and weekend uplift | From ABBATT GROUP

    Guest Relations Executive (Customer Service Manager) Central London £27,000 + £2,000 guaranteed bonus + weekend uplift Hours: Mon-Fri 9am-6pm with one weekend a month Description: ... Relations team. This will include ensuring that all guests staying in these luxurious apartments receive an exceeding service level. The guest relations executive will be responsible for the coordinating and management of the arrivals team ensuring that service levels are maintained and any queries or complaints are dealt with efficiently. You will also assist with recruitment of direct reports and contribute with any training needed to ensure exceptional service is delivered. We are looking for a strong leader, someone who mucks in and supports the junior staff. *Interviews to be held on...

  18. Customer Services Manager

    Croydon | £30000 - £40000/annum 14 | From CV-Library

    Due to an amazing year and some amazing plans for growth we are seeking a Customer Service Manager to join our team, your be responsible for managing a high level of administrative support to our... clients and support teams from initial contact through to the end of contract terms. As our new Customer Service Manager your role will involve recruiting, managing and developing a team of multi ... a finance background and will already have 5years plus experience managing a team as a Customer Service Manager your either already have the FA1 AND CF1 or be willing to complete these as part of your ... the interests of our customers in an honest and fair way and we expect our team to be treated the same. Your biggest challenge in the role of our Customer Service Manager is managing the conflicts in...

  19. Customer Service Improvement Manager

    London | - £50k | From CV-Library

    Customer Services Improvement Manager Central London Based Up to £60,000 per annum + great blue chip benefits 6-9 Month Contract Large Telecoms Company Customer Services Improvement... Manager Reporting into the VP of Customer Services this position has responsibility in improving all aspects of the Customer Services Team. Currently there is a team of 40 staff on site ... of the team and processes to ensure they are adding value both internally and externally i.e. end user Improvement of Customer Experience. Ideally you will have strong process improvement/man management experience gained within a customer services environment (ideally in a telecoms or technology based environment) ...

  20. Customer Service Supervisor

    London | £25000 - £28000 Per Annum | From GET STAFFED

    Customer Service Supervisor Our client is seeking a self-driven and highly motivated Customer Service Supervisor to join their forward thinking, successful company based in West London. What..., fast-paced working environment, a culture of teamwork and the opportunity to play a vital role in our growth. Overall scope of the job: As the Customer Service Supervisor you will be supporting the Customer Service Manager in ensuring that all customer enquiries and requirements are handled effectively and efficiently by the Customer Service team. Principle responsibilities of the Customer Service Supervisor: * Guiding and supporting the Customer Service team in the absence of the Customer Service Manager. * Providing exemplary customer service to all customers/clients...