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Customer Service Manager jobs in London

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  1. Customer Services Manager

    Chessington | £20,000 - £24,000 p.a. with OTE upto £28,000 p.a. | From Aspect Maintenance Services Ltd

    JOB TITLE: Customer Services Manager ABOUT US: Aspect is London's leading property maintenance service provider, offering expert support, day and night, to a database of thousands of... built on the basic principles of quality staff providing quality service to quality customers. And within our Customer Services and Relationship Management teams, the quality service given to our ... communication skills - Previous experience in a similar customer service role highly desired - Dealing with customers and clients - Excellent computer skills - Have great communication skills: written ... residential and commercial properties alike. "Quality Personnel Are Our Product" Our trade services range from drainage to roofing, and cover for everything imaginable in between. Now with an...

  2. Customer Service Manager

    South East London | £Competitive + Benefits | From Fill Your Specialist Role

    Customer Service Manager, South East London We are looking to recruit an experienced Customer Services Manager to work for a leading and growing food manufacturing company based in SE London, to... and friendly demeanour - Strong customer focus/service mentality - Good interpersonal skills, capable of communicating with all levels within an organisation - Hands-on manager who is highly motivated ... of interest to: Customer Services Executive, Customer Services Advisor, Customer Service Advisor, Customer Services Team Leader, Customer Care, Consumer Care Manager, Food, Manufacturing, Production ... run and manage the Customer Services Team, which consists of seven line reports. The Customer Services Team is a key and integral part of the business. The Company pride themselves in delivering...

  3. Customer Services Manager

    South East London | £Competitive + Benefits | From Food and Drink Recruit

    Customer Services Manager, South East London, Food Manufacturing Company We are looking to recruit an experienced Customer Services Manager to work for a leading and growing food manufacturing... a positive and friendly demeanour Strong customer focus/service mentality Good interpersonal skills, capable of communicating with all levels within an organisation Hands-on manager who is highly ... of interest to: Customer Services Executive, Customer Services Advisor, Customer Service Advisor, Customer Services Team Leader, Customer Care, Consumer Care Manager, Food, Manufacturing, Production ... company based in SE London, to run and manage the Customer Services Team, which consists of seven line reports. The Customer Services Team is a key and integral part of the business. The Company...

  4. Customer Service Manager

    London | - £27k | From Love and Tate Appointments

    Guest Relations Executive / Customer Care Manager We are recruiting for a top end property management/serviced apartment company based in the City who require an experienced customer service... in a customer service Team Leader environment that has managed teams and can multi task. 2 years experience in an operational management position would be ideal. Exceptional customer service ... manager to manage all daily operational aspects related to the Guest Relations Team. To achieve this role the candidate must ensure the following elements are dealt with in a professional, timely and efficient manner; Guest Satisfaction Management, Team Management, HR Management, Management Reporting, Health & Safety. This team provide services 7 days a week and work on a shift basis with...

  5. Customer Service Manager

    London | £18,000 - £24,000 | From Gala Bingo

    The Challenge Customer Experience Manager The Challenge So what is a ‘Customer Experience Manager’? Essentially you are fanatical about delivering a fantastic experience for our... customers and it’s your job to work in our clubs identifying opportunities to improve the customer experience. It’s all about being great at talking to customers, listening to their feedback and coming up with new ideas that grow our membership numbers, putting Gala Bingo at the heart of the local community. We’re looking for a Customer Experience Manager to join our team. This is an ... you will bring to this role - and we’re all about rewarding that. As a customer experience manager at Gala you will not only get a great salary and the opportunity to earn a bonus of up to 20%, but you will...

  6. German Speaking Customer Service Specialist Manager

    London | From £28,600 to £29,150 per annum | From French Selection UK

    FRENCH SELECTION UK German Speaking Customer Service Specialist Manager Customer service, Customer Support, Customer Care, Concierge Service, International, Sales, Travel, Administration, Inbound... to effectively provide a World Class Customer Service to corporate and individual clients The Role: -To provide leadership, train staff and drive a culture of team and professional achievement -To ... and as workloads demands The Candidate: -Fluent in English and German (Written and spoken) -Previous experience in a similar role -Strong Customer Service Skills with excellent communication ... calls, Insurance, Fluent in German, Management, Team Manager, Manager, Development, KPI, SLA, Performance, Targets, Management, Leadership, Training, Coaching, Surrey, South London, Greater London...

  7. German Speaking Customer Service Specialist Manager

    London | £28,600 - £29,150 | From French Selection UK Limited

    FRENCH SELECTION UK German Speaking Customer Service Specialist Manager Customer service, Customer Support, Customer Care, Concierge Service, International, Sales, Travel, Administration, Inbound... to effectively provide a World Class Customer Service to corporate and individual clients The Role: -To provide leadership, train staff and drive a culture of team and professional achievement ... Operations and as workloads demands The Candidate: -Fluent in English and German (Written and spoken) -Previous experience in a similar role -Strong Customer Service Skills with excellent ... calls, Insurance, Fluent in German, Management, Team Manager, Manager, Development, KPI, SLA, Performance, Targets, Management, Leadership, Training, Coaching, Surrey, South London, Greater London...

  8. QA & Resource Customer Service Manager

    South West London | - £25k-£30k | From Kerr Recruitment

    QA & Resource Customer Service Manager £30K per annum + Bonus + Benefits Permanent Full-time Immediate Start Central London We have an exciting opportunity available with an... international e-commerce company providing one-of-a-kind personal products to customers all over the world. Join an international team in London aiming to provide the best service possible. Main ... and Customer Analysts Manage day to day productivity for Outsourced teams and review their needs Develop a QA Program to ensure consistent delivery of brand culture, adherence to customer service training ... . Develop, deliver and review training programs and implement with Operations team Maintain consistent customer service experience during peak. Review and produce on a daily, weekly, monthly basis reports...

  9. Customer Service Team Manager - Quality

    Borehamwood | | From Just-EAT UK Ltd

    Position: Customer Service Team Manager - Quality Department: Customer Operations Reports to: Head of Customer Operations Location: Borehamwood Main purpose of the role: ... To oversee the “Quality Team” and help create a world-class operation by driving improvements in all contact between JUST EAT and our customers. The responsibilities associated with this role ... of coaching in JUST EAT. Calibrating the scoring of all monitoring score-sheets To create and maintain individual development documents for customer-care advisors To identify process shortfalls ... than 6 million hungry UK customers. We’re a fast-paced, rapidly growing and dynamic business always on the lookout for new talent to join its ever-expanding team. We are pioneers in our sector...

  10. Luxury Travel - Customer Services and Operations Manager

    London | From £25,000 to £33,000 per annum | From Travel Futures

    Luxury Travel - Customer Service & Operations Manager –South West London – £25-33k A market leading luxury travel tour operator, with a reputation for excellence, are looking for a ... Customer Service & Operations Manager. You will be dealing with customer enquiries and correspondence, either by telephone, email or letter. As Customer Service & Operations Manager you will be joining a bright and vibrant team of 30 people with 3 direct reports. As Customer Service & Operations Manager you will: Ensure the high level of customer service and communication ... complaints, ensuring the guest remains the priority The Customer Service & Operations Manager will have 2 years+ within customer service and operations/administration and be well equipped to deal...

  11. Customer Services Representative

    London | circa £20,000 per annum | From IFRS

    Customer Services Representative A great opportunity for a Customer Service Representative to work for a not-for-profit organisation. The International Financial Reporting Standards (IFRS)... around 140 staff, mainly based in London, drawn from 30 nationalities covering roles in technical accounting, operational and support functions. Position: Customer Services Representative Location ... customer enquiries, orders and payments by phone, email and walk-in, and reconcile all payment types using the CRM system. About you: It is essential that you have previous customer service ... positively to constructive feedback whilst having a willingness to accept responsibility. You may have experience of the following: Customer Service Representative, Contact Centre, Customer Service...

  12. German speaking Travelling Concierge Customer Service Manager

    South West London | - £25k-£30k | From Kerr Recruitment

    German speaking Travelling Concierge Customer Service Manager Permanent Full-time Salary Negotiable + bonus + Benefits London We are currently recruiting for a German speaking Luxury... Customer Service Manager for our client, a company within leisure, travel and tourism sector offering a concierge style service. Responsibilities Managing leisure travel requests on behalf ... also be included Respond to customers' requests through phone call and email. Maintain good relationship with customers and internal teams You need to have: Effective German written and verbal communication skills Energetic and motivated personality Experience with GDS, Amadeus or similar Excellent customer service and relationship management skills Proficient in researching...

  13. Guest Relations Executive (Customer Service/Operations Manager)

    London | £27,000 per annum + £2K bonus and weekend uplift | From ABBATT GROUP

    Guest Relations Executive (Customer Service/Operations Manager) Central London £27,000 + £2,000 bonus + weekend uplift Hours: Mon-Fri 9am-6pm with one weekend a month Description: ... Relations team. This will include ensuring that all guests staying in these luxurious apartments receive an exceeding service level. The guest relations executive will be responsible for the coordinating and management of the arrivals team ensuring that service levels are maintained and any queries or complaints are dealt with efficiently. You will also assist with recruitment of direct reports and contribute with any training needed to ensure exceptional service is delivered. You will also be in charge of assessing procedures in place and implementing new ones to ensure the best delivery...

  14. Customer Service Advisor

    London | £7.70 - £9.60 p hour | From Recruitment Genius Ltd

    A Customer Service Advisor is required to join a professional, family run car & van rental company operating throughout London and the South East. They currently have 11 branches running over 1,300... vehicles. This is a great opportunity to join an expanding company. They require a full-time Customer service adviser to work at two branches - Kingston branch & A3 Robinhood Branch near Combe lane. What you will be doing: - Providing accurate and prompt responses for customer needs and requests. - Providing vehicle demonstrations to customers prior to them renting the vehicle (training can ... . What they expect from you: - Excellent customer service skills. - Excellent organisational skills. - Automotive knowledge would be advantageous. - Good telephone manner and the ability to...

  15. Customer Service Consultant - Customer Calls

    Wilmslow | £15015 - £18k pa + benefits | From Resource Management

    Customer Service Consultant - Customer Calls Wilmslow Salary: £15,015 - £18,000 depending on experience + benefits (Annual bonus, 28 days holiday + bank holiday, Onsite gym + pension + flex... London, Bath, Edinburgh, Wilmslow, Glasgow and Reading, with Group funds under management of £93.8 billion. They have an exciting opportunity for a Customer Services Consultant to join their head office based in Wilmslow. The main purpose is to support both new and existing customers by providing exceptional service, dealing with telephone calls and any other administration work, as required. We're looking for individuals with excellent communication skills and a strong attention to detail, with a desire for customer service excellence. Responsibilities: - Dealing with all incoming...

  16. Customer Service Advisor

    Sutton | £9 - £10 p hour | From Barclays Contingent

    Community Banker/Customer Service Advisor Location: Coldfield Hours: Full Tiem Monday - Friday 8:30am - 5pm, Saturday 9:15am - 2:30pm with a day off in lieu. Make a real difference to your..., Service, Excellence and Stewardship. The values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our employees ... community. Help our customers get the best that Barclays has to offer, and you'll get the same in return. We're not just talking about valuable benefits like great bonus potential, private ... and voluntary activities and taking full ownership of our customer needs to provide the best experience at all times. Deepening customer relationships, we'll depend on you to help grow the business...

  17. Customer Services (Sutton)

    Sutton | 16,000 - 18,000 | From LLOYD RECRUITMENT SERVICES LIMITED

    My Client, an internationally recognised brand name, are looking to recruit client / customer service focused individuals to join their busy department. Delivering a high level of service to... business clients, you will be required to handle incoming calls, and ensure that all contractual obligations are met. As well as answering the calls and queries, you will be required to process input and maintain bank account figures, invoices and payments. Working alongside the Account Managers, you will be responsible for taking ownership of customer/branch requests, queries and planning ... clients, customers, branches and internal departments. An outgoing, friendly and enthusiastic personality, you will enjoy working to targets and deadlines and providing first class customer service...

  18. Customer Service Advisors

    London | £19,000 to £19,500 p.a. + excellent benefits | From Utility Warehouse

    Customer Service Advisors London, NW9 £19,000 to £19,500 p.a. + excellent benefits Would you like to work for one of the UK's fastest growing companies? Do you want to work for a FTSE 250...' recommendations. And grow we do, because we are passionate about delivering excellent customer service and this is a passion that we expect from every member of our team. We are recruiting Customer Service Advisors who share our enthusiasm for providing excellent customer service, delivered with a personal touch. Our Advisors are ambassadors for our Company and we want people who have: * Both ... working in a busy but buzzy Customer Services Team and have a passion for delivering excellent customer service, then you could be right for us! And we look forward to receiving your application...

  19. Customer Service Manager

    Belvedere, Greater London | £25000/annum | From CV-Library

    A large international shipping company is looking for an experienced Customer Service Manager to manage and lead a small team whilst playing an instrumental part within the business. The Customer... approaches with customers and network providers ensuring the highest level of service is provided To be considered for the Customer Service Manager role you must have the following: • Ability to ... Service Manager will ensure a smooth running of the International business whilst managing and developing employees within the team. Responsibilities include: • Ensure the smooth running of the customer service department on an international level whilst dealing with queries from internal departments and customers • Provide on job training for sales & customer service employees • Ensure...

  20. Customer Service Coordinator

    London | £18k - £24k pa | From Recruitment Genius Ltd

    This company is the UK's leading manufacturer of luxury and bespoke furniture. Craftsmen in the trade, they have achieved 50% average growth over the last three years. Priding themselves in the... to work in their growing Customer Service team. In this role you will work closely with their customers and team members from all over the business, including; production, sales and merchandising to ... - Experience of customer service in the luxury sector is an advantage. - Knowledge of SAP, Microsoft Outlook and Excel is an advantage. Accountabilities: - Working in a team dedicated to providing excellent customer service by phone and in person. - Coordinate repairs, reworks and remake of their pieces. - Liaise with all areas of the business to ascertain the origin of customer service issues. ...