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Luca Faloni
London Area, United Kingdom
About Us At Luca Faloni, we embody the essence of Italian luxury, offering meticulously crafted essentials that epitomise sophistication and timeless elegance. We are dedicated to providing our customers with not just products, but extraordinary experiences that reflect the heart of Italian craftsmanship. Job Overview We are excited to welcome a
Job Source: Luca FaloniOffice Angels
London
Job Title: Customer Service Manager Location: West End, London Contract Type: Permanent Salary: £30,000 - £35,000 per year Our client, a leading company in the industry, is seeking a highly motivated and dedicated Customer Service Manager to join their team in London. If you are passionate about delivering exceptional customer experiences and p
Job Source: Office AngelsNationwide Platforms
West Thurrock
We are currently recruiting a Customer Service Manager to join our London East team. As a Customer Service Manager (CSM), you will ensure that the customer is at the heart of everything you do. Through effective and proactive management, you will drive the business forward with a passion to deliver business targets. You will be relationship driven
Job Source: Nationwide PlatformsOffice Angels
West End
Job Title: Customer Service Manager Location: West End, London Contract Type: Permanent Salary: £30,000 - £35,000 per year Our client, a leading company in the industry, is seeking a highly motivated and dedicated Customer Service Manager to join their team in London. If you are passionate about delivering exceptional customer experiences and p
Job Source: Office AngelsMarble Talent Group Ltd
Hoddesdon
Customer Service Manager Location: Hoddesdon, Hertfordshire Working Hours: 9:00 – 17:00 – Monday to Friday Salary: £32,000 The Role: Customer service is at the heart of what we do and therefore we are looking for an individual who can demonstrate a very high standard of customer centricity. Being empathetic is key, especially when customers ar
Job Source: Marble Talent Group LtdGreen Barks Search
London, England, United Kingdom
Are you a dynamic, results-oriented individual with a passion for client service excellence? Join our clients team who are a Family Independent Insurance Broker as a Client Services Manager in the vibrant heart of London! In essence we are searching for an Account Hander who wishes to prgress to being an Office Manager. Who will be highly organ
Job Source: Green Barks SearchBCT Resourcing
London
Customer Service Desk Manager LondonExciting opportunity for an enthusiastic, analytical, and strategic thinker to join a fast-growing, market leading IT partner. This role will be responsible for ensuring that the Customer Service Desk provides a seamless and efficient service to assist customers with their service requests and support needs. This
Job Source: BCT ResourcingFocus Resourcing
Brentwood
Customer Service Manager required to lead a fast paced, customer focused team. Salary is between £40,000 - £45,000. Hours of work Monday - Friday, 8am - 5pm. The ability to lead a team, implementing KPI's , setting high-standards, and multi-tasking alongside new projects is essential. Own transport is required to access the office. Plea
Job Source: Focus ResourcingLondon
We are seeking a dedicated Customer Service Manager to lead our Secretarial & Business Support team. The successful candidate will manage and improve customer service procedures to enhance the client experience and satisfaction.
Client Details
Our client is a leading player in the recruitment consultancy industry, with an established presence in London. They have a large workforce, providing services across various sectors and are reputed for their strong commitment to quality and excellence.
Description
Manage and lead the Secretarial & Business Support team
Develop and implement customer service policies and standards
Handle complex customer service issues
Train staff to deliver exceptional customer service
Contribute to business development and company growth
Maintain a deep understanding of the recruitment consultancy industry
Ensure customer satisfaction and loyalty
Regularly report on team performance and customer feedback
Profile
A successful Customer Service Manager should have:
A degree in Business Administration or relevant field
Proven experience in a customer service leadership role
Strong understanding of customer service techniques and strategies
Excellent interpersonal and communication skills
Proficiency in using customer service software and databases
Job Offer
A competitive salary range from £36,000 to £44,000 per annum
An opportunity to work and grow in the recruitment consultancy industry
A thriving work culture that values teamwork and innovation
Generous holiday entitlement
We encourage all candidates who meet the above criteria to apply. This is a fantastic opportunity to contribute to a successful team in a leading recruitment consultancy firm in London.
Customer Service Manager jobs in London
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