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Lloyd Recruitment Services Ltd
Redhill
Customer Service Advisor £24k + 2k monthly bonus, free onsite parking, close to public transport links if needed, 25 days holiday + bank holidays. Are you a bright, outgoing and enthusiastic individual? Are you looking for a busy role in a friendly and growing business, in a fun and positive working environment? Overall, a great team focus and fun
Job Source: Lloyd Recruitment Services LtdOff to Work
Addlestone
Customer Experience Advisor Monday to Friday - some remote work £27,457 per annum with great benefits Customer Experience Advisor Monday to Friday Surrey£27,457 per annum with great benefits A great opportunity has arisen for a Customer Experience Advisor to work within within a Procurement & Supply Chain Business which is part of a internationa
Job Source: Off to WorkAdecco
London
We are currently seeking a Customer Service Advisor for a temporary position. Our client is looking for a professional, customer-oriented individual to be the first point of contact for their consumers. This is a fantastic opportunity to join a dynamic team and make a positive impact on the organisation. Role: Customer Service Advisor Contract Ty
Job Source: AdeccoPHS Group Limited
London
About The Role Customer Service Experts - we’re looking for you! Customer Service Advisor Based at Mayflower Woolwich Great basic salary and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position (40 hours per week) Based in or near Woolwich? Enjoy helping customers? Looking for a career ra
Job Source: PHS Group LimitedYourRecruit (UK)
Westerham
Are you looking for your next step within Customer Service? If so, this could be your ideal next role! Our client is a well-established and successful manufacturing business; they are looking for a passionate, customer focussed and driven individual who can build strong business relationships with customers and suppliers alike, to ensure the busin
Job Source: YourRecruit (UK)Reed
London
Reed Secure are working with large public sector organisation who are looking to recruit User Support Specialists Location: SE26 (Office based only) Duration: contract up to June 2025 Salary: £24.98 per hour PAYE / £31.85 per hour Umbrella Start date: ASAP (depending on vetting - approx. 6 months from vetting application submission) Shift patter
Job Source: ReedCCR Recruitment Group
London
Customer Service Advisor Location: Romford Salary: £23,000 (Plus excellent bonus and benefit package) Monday - Thursday between 8:00am - 8:00pm Friday 8:00am - 6:00pm (*40 hours a week*) (some flexibility is needed) Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can br
Job Source: CCR Recruitment GroupCastleView Group
London
Are you looking to join a vibrant, forward thinking, and all-round fabulous business? Do you have fantastic communication skills and a curious mind? Do you want to train and work from the comfort of your own home, with us providing the computer and equipment to get you started? If the answer is YES, keep reading! We have the PERFECT opportunity for
Job Source: CastleView GroupLondon
An opportunity to join the CONNECT Support Team (CST) is now available as we start to prepare for the implementation of the CONNECT Investigation and Intelligence modules in 2024.
Work as part of a team to help problem solve issues affecting users.
Be part of one of the biggest IT projects globally .
Make a difference and play a pivotal role in the continued rollout of CONNECT by supporting your colleagues across the entire MPS.
CONNECT Drop 1 has seen the successful deployment of CASE, Custody & Property elements across the MPS and the CST has played a critical role in this success. The CST’s core role is to use their expert knowledge of CONNECT to provide our colleagues across every area of the business with support & guidance navigating their way around CONNECT.
So far, the team has provided support to over 25,000 Officers’ & Staff and we are looking to expand the team to increase the level of support that can be provided across the MPS as we go into the second deployment phase.
Your role as part of the CST will be a little different to what is already in place.
You will be expected to:
handle calls from MPS users
log issues and create tickets
Refer tickets to the correct assignment group
Who we’re looking for…
If you’re a motivated, passionate individual with excellent communication skills and a desire to help your colleagues through this monumental change, then we can offer you an experience hard to find anywhere else in policing. As part of the CST you will meet a number of friendly and supportive staff and gain insight into this new and exciting system.
Role description
Work as part of a team of up to 60 to Provide 24/7 support to all 50,000 MPS users through telephone.
40 hrs aligned to 11/12 hr shifts covering 24/7 shifts including some weekend’s nights and BH’s.
You will be provided with the training, skills & knowledge around the call handling system and SNOW ticket creation
CST operates solely out of Newlands Park which is only 17 mins commute from London Victoria with no parking restrictions on local roads
Benefits of working on the CONNECT Support Team
Opportunity to be right at the front line of the exciting role out of CONNECT
Work as part of a diverse and professional team
Working 12 hours shifts allows for more days off to provide that essential work life balance. 12h Shifts (shifts example: 2 days - 7am - 7pm, 2 days 7pm - 7am, 4 non-working days)
Opportunity for overtime
Essential Criteria
A positive can do attitude with good judgement & a will/ability to problem solve.
Excellent communication skills
Be able to think logically and methodically under pressure
Be well organised and able to work well with others
Good Knowledge of computer systems literacy skills.
Not suitable for Part time or blended working.
The team will consist of 9 managers, 40 agents made up of serving officers, police staff and retired police officers, the position will last until June 2025.
This role pays £24.98 per hour PAYE plus holiday pay accrued at 12.07% or £31.85 per hour Umbrella.
Please apply now and join us in loving Mondays
All roles are subject to strict police vetting and right to work checks
Customer Service Advisor jobs in London
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