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Reed
Redhill
Customer Service Administrator Reed, Redhill are looking for a Customer Service Administrator to join our client. As a Customer Service Administrator, you will be responsible for: Providing excellent customer service and support via phone and email Processing orders, invoices, and quotations Liaising with internal and external stakeholders Updating
Job Source: ReedTate
Dorking
Customer Service Advisor Salary £22,000 - £23,000 A fantastic opportunity has arisen for a bright and enthusiastic individual to join our wonderful client based in Dorking. They are expanding, and their business is continuing to go from strength to strength. The business has seen a very good period of growth and are now looking bolster the support
Job Source: TateReed
Worcester Park
Customer Service Advisor Chessington, Surrey Salary of £25,000 – £27,000 per annum.Hours: 9-5pm Office based with parking. Our client is a leading company in sales, marketing, and distribution to the UK food services industry. Main responsibilities Processing sales and sample orders on the Access (ERP) system Answer customer queries in a timely m
Job Source: ReedPremier Work Support
Redhill
Premier Work Support are recruiting for a Customer Service Advisor for one of our long standing prestigious Clients based just outside of Horley, Surrey. This is a permanent role and the ideal candidate would have experience working in a Customer Service/Customer Sales environment. You should have an excellent telephone manner along with strong v
Job Source: Premier Work SupportReed
Esher
Customer Service Advisor Chessington, Surrey Salary of £25,000 – £27,000 per annum.Hours: 9-5pm Office based with parking. Our client is a leading company in sales, marketing, and distribution to the UK food services industry. Main responsibilities Processing sales and sample orders on the Access (ERP) system Answer customer queries in a timely m
Job Source: ReedReed
Surbiton
Customer Service Advisor Chessington, Surrey Salary of £25,000 – £27,000 per annum.Hours: 9-5pm Office based with parking. Our client is a leading company in sales, marketing, and distribution to the UK food services industry. Main responsibilities Processing sales and sample orders on the Access (ERP) system Answer customer queries in a timely m
Job Source: ReedReed
Redhill
Join AXA Partners - Exciting Opportunity for Multi-Skilled Customer Service Advisors! Overview: Join our team and be the foundation of great service, providing assistance for our insurance customers. We are looking for people to join our fabulous Customer Service Advisor teams. Working in our Travel department, with opportunities for cross-training
Job Source: ReedKolt Recruitment Ltd
Bracknell
Kolt Recruitment are recruiting for a Customer Service Advisor for an established accident repair centre. Key Responsibilities: Book vehicles in for repair and liaise with customers. Organise the allocation of courtesy cars. Administration. Reporting. Maintain good housekeeping. Key Requirements: Have experience of working in a customer service pos
Job Source: Kolt Recruitment LtdAddlestone
Customer Experience Advisor
Monday to Friday - some remote work
£27,457 per annum with great benefits
Customer Experience Advisor Monday to Friday Surrey£27,457 per annum with great benefits A great opportunity has arisen for a Customer Experience Advisor to work within within a Procurement & Supply Chain Business which is part of a international contract catering company. Primary responsibility of the Customer Experience Advisor is to assist with the delivery of onboarding suppliers, units and assisting with training both face to face or via Teams. Providing help and support to all Customers / Suppliers and Team Members who contact us via telephone, email, live chat and helpdesk service tickets. You will serve as a first point of contact to all of our suppliers / customers so a passion for customer service along with excellent communication skills is paramount. Key Responsibilities of Customer Service Advisor : Work with Data Management to assist with the AVL / Supplier Onboarding process
Work with Data Management to assist with all Unit set ups from start to finish
Provide initial and ongoing training for Suppliers and Units both face to face or via Teams
Provide a “first point of contact” for all customers via Live Chat, Helpdesk, phone and email queries.
To Triage ALL queries that come into the Team and either resolve or pass on to relevant Teams - Escalate or forward issues to specialist technical or procurement functions, setting priority and required resolution times.
Ensure efficient delivery of client helpdesk support, system administration and proactive assistance to all clients and suppliers.
Continually expand knowledge on the system modules and functionality to promote maximum assistance to clients, suppliers and colleagues alike.
Work closely with both internal and external, field-based client account managers
Ensure all calls are captured in helpdesk tickets and adhere to timeline, chase for a resolution and escalate where necessary keeping the customer informed at all times and make them aware of the final resolution.
Keep your knowledge base current and attend/complete all relevant training.
Essential Skills: Excellent written and verbal communication
High level of attention to detail and accuracy
Good administrative and computer skills (Excel, Word etc)
Ability to prioritise
Ability to deliver excellent customer service
Ability to work under pressure
Proactive team player, possessing self-management & organisation skills
Has an “ownership” can do ethic.
Customer Service Advisor jobs in Addlestone
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