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We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS. Ensuring issues are resolved efficiently and satisfactorily. Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic
Our client is seeking a very professional and unflappable person who can work in their busy customer service environment arranging bookings, organising to get customers in, deal with constant calls, making notes on the system for previous calls and taking multiplie calls efficiently. You will be able to work in a fast paced environment within a ve
Our client, a well-established and hugely-successful business who are leaders within their industry is seeking a Customer Service Advisor to join their team on a permanent basis.
This is a great opportunity for someone seeking their first office-based job as a Customer Service Adviser, either after Education or working in Hospitality or Retail, whe
Our client, a well-established and hugely-successful business who are leaders within their industry is seeking a Customer Service Advisor to join their team on a permanent basis.
This is a great opportunity for someone seeking their first office-based job as a Customer Service Adviser, either after Education or working in Hospitality or Retail, wh
Location : Office Based, Potters Bar Working Hours : 9am to 5pm, - Hybrid after probation Salary : Circa £24k - £25k
Are you a Customer Service Advisor looking for their next opportunity within the Finance industry , or a recent graduate on the lookout to start their career in the financial world? Do you love all things customer service, adminis
We’re seeking passionate individuals to become Customer Service Advisors at a leading insurance company in Redhill!
As a Customer Service Advisor, you’ll play a crucial role in assisting policyholders with their claims. Your problem-solving skills will be essential in finding solutions that prioritise customer needs. This is a 6-month fixed term co
Reed Talent Solutions are working with Axa Partners on the search for Customer Service Advisors based in Redhill, Surrey.
This is a great opportunity to join a market leading insurance provider to support with inbound customer claims.
This is an exciting short term role for candidates who are looking for their next interim, hybrid role. We ar
Reed is seeking a Customer Service Administrator to join our client, in the Dorking area
As a Customer Service Administrator , you will be responsible for providing exceptional customer service and support via phone and email, processing orders, invoices, and quotations, liaising with internal and external stakeholders, updating and maintaining
Job Source: Reed
Customer Service Advisor
London
Customer Service Advisor
Location: Romford
Salary: £23,000 (Plus excellent bonus and benefit package)
Monday - Thursday between 8:00am - 8:00pm Friday 8:00am - 6:00pm (*40 hours a week*) (some flexibility is needed)
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company. This is a key customer facing role predominantly telephony based helping to assist our client’s clients’ and their customers find the right solution to their queries.
Daily Duties:
Answer incoming calls from our clients’ customers to discuss and arrange suitable resolutions based on their personal circumstances and our clients’ criteria.
Answer incoming call to assist our field agents in dealing with our clients’ customers.
Assist our clients’ customers with their general queries.
Make outbound calls to our client’s customers to attempt to establish contact.
Update the relevant CRM systems with the information relating to your calls from general updates, details on the resolution gained and other data such as meter reads and vulnerability information.
Liaise directly with our clients to establish the correct resolutions for their customers.
Manage calls within the company agreed quality framework