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Role: Service Desk Analyst
Location: West Midlands (Hybrid)
Rate: £16 Inside IR35
Duration: 6 Months initial
Hays Technology are looking for a service desk analyst to join an exciting public sector client's team.
What you will be doing:
First line support
Working on a service desk
Ticket handling and escalation
What we are looking for:
Excellent kn
Service Desk Analyst Are you a talented IT professional looking for a thrilling opportunity to showcase your skills? We are thrilled to present an exclusive opening for a Service Desk Analyst at a prestigious brand.
Working Hours: Monday to Thursday, 14:00 - 01:00
The Role: As a Service Desk Analyst, you will play a pivotal role in supporting ou
Role: Service Desk Analyst Location: South Birmingham Salary: £33,00
Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service. As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues fro
About the opportunity Poundland & Dealz is one of the UK's largest discount retailers, with around 850 stores serving over seven million customers a day across the UK and Ireland. Our vision is to 'create amazing value everyday' for our customers.
Our business's heart is 18,000 colleagues in our stores, distribution centres, and customer support
Service Desk Analyst (French Speaking)
Job Description
Experience:
Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must.
Good understanding and hands-on experience of Incident Management process / prioritization and categorization of incidents is important.
Skills Required:
Excellent Communication
Job Description Service Desk Analyst (French Speaking)
Job Description
Experience:
Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must.
Good understanding and hands-on experience of Incident Management process / prioritization and categorization of incidents is important.
Skills Required:
Excel
Service Desk Manager
Location: Birmingham (Hybrid)
Salary: Up to £45,000 (doe)
Are you an IT professional seeking advancement in your career? We are looking for a skilled Service Desk Manager/Team Leader with a strong technical background and 2-3 years of experience in a similar role. This role is pivotal in leading our client's service desk tea
Service Desk Manager
Location: Birmingham (Hybrid)
Salary: Up to £45,000 (doe)
Are you an IT professional seeking advancement in your career? We are looking for a skilled Service Desk Manager/Team Leader with a strong technical background and 2-3 years of experience in a similar role. This role is pivotal in leading our client's service desk team
Job Source: 1TECH STAFFING LIMITED
Service Desk Analyst
Birmingham
Hays are looking for a service desk analyst (2nd line support technician) to join a fast-growing SME MSP provider based near Aston. This role is an on-site position working with a good, strong delivery team.You must have skills in the following:· Expert in Office 365 & Intune with an ability to learn quickly and support end-user devices to a second-line level.· Strong experience working in an environment aligning with ITIL best practices.· Strong Experience of managing Azure AD and Conditional Access.· Experience with patch management.· Experience in a 2nd line service desk role· Experience in training and mentoring· Experience of working with Windows operating system images and maintenance.· Experience troubleshooting application issues, and investigating servers, applications & GPOs.· Ability to take log files and events, then problem solve, and root cause analysis issues.· Strong problem-solving and investigative skills.· A good understanding of end-user device security principles.· A good understanding of network principals, wireless, switches and ability to complete troubleshooting.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk