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Service Desk Analyst

Birmingham

Role: Service Desk Analyst

Location: West Midlands (Hybrid)

Rate: £16 Inside IR35

Duration: 6 Months initial

Hays Technology are looking for a service desk analyst to join an exciting public sector client's team.

What you will be doing:

First line support

Working on a service desk

Ticket handling and escalation

What we are looking for:

Excellent knowledge of Windows 10 and Office 365

Excellent written and verbal communication skills

Previous ticketing system experience

Great knowledge of Active Directory

Excellent Trouble shooting skills

Experience using Windows and Exchange Server Admin

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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