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Hays are looking for a service desk analyst (2nd line support technician) to join a fast-growing SME MSP provider based near Aston. This role is an on-site position working with a good, strong delivery team.You must have skills in the following:· Expert in Office 365 & Intune with an ability to learn quickly and support end-user devices to a second
Service Desk Analyst Are you a talented IT professional looking for a thrilling opportunity to showcase your skills? We are thrilled to present an exclusive opening for a Service Desk Analyst at a prestigious brand.
Working Hours: Monday to Thursday, 14:00 - 01:00
The Role: As a Service Desk Analyst, you will play a pivotal role in supporting ou
About the opportunity Poundland & Dealz is one of the UK's largest discount retailers, with around 850 stores serving over seven million customers a day across the UK and Ireland. Our vision is to 'create amazing value everyday' for our customers.
Our business's heart is 18,000 colleagues in our stores, distribution centres, and customer support
Service Desk Analyst (French Speaking)
Job Description
Experience:
Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must.
Good understanding and hands-on experience of Incident Management process / prioritization and categorization of incidents is important.
Skills Required:
Excellent Communication
Job Description Service Desk Analyst (French Speaking)
Job Description
Experience:
Minimum 2 to 3 years of experience in handling calls / emails in in a international help desk is must.
Good understanding and hands-on experience of Incident Management process / prioritization and categorization of incidents is important.
Skills Required:
Excel
Service Desk Manager
Location: Birmingham (Hybrid)
Salary: Up to £45,000 (doe)
Are you an IT professional seeking advancement in your career? We are looking for a skilled Service Desk Manager/Team Leader with a strong technical background and 2-3 years of experience in a similar role. This role is pivotal in leading our client's service desk tea
Service Desk Manager
Location: Birmingham (Hybrid)
Salary: Up to £45,000 (doe)
Are you an IT professional seeking advancement in your career? We are looking for a skilled Service Desk Manager/Team Leader with a strong technical background and 2-3 years of experience in a similar role. This role is pivotal in leading our client's service desk team
Service Desk Engineer
The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. You will provide exceptional standards of support to customers, across a variety of products, services and platforms. You will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensu
Job Source: Zenzero
Service Desk Analyst
Birmingham
Role: Service Desk Analyst
Location: West Midlands (Hybrid)
Rate: £16 Inside IR35
Duration: 6 Months initial
Hays Technology are looking for a service desk analyst to join an exciting public sector client's team.
What you will be doing:
First line support
Working on a service desk
Ticket handling and escalation
What we are looking for:
Excellent knowledge of Windows 10 and Office 365
Excellent written and verbal communication skills
Previous ticketing system experience
Great knowledge of Active Directory
Excellent Trouble shooting skills
Experience using Windows and Exchange Server Admin
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk