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3,000+ customer service jobs in Wolverhampton

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  1. Customer Service Team Leader

    Telford | £25,000 per annum | From ChoiceShops

    Full Time – 37.5hrs Monday – Friday Hours: 09:00-17:00 We are seeking a very talented individual, with the passion to succeed, to join our head office based in Telford. Can you, through... innovation and drive, make great things happen? Do you think you can lead a team of outstanding individuals to revolutionise the customer experience? Key Responsibilities: · Inspire your team to deliver outstanding customer service, though effective coaching and leadership · Maximise team productivity to achieve/ exceed SLA’s/ KPI’s · Effectively take ownership of customer issues ... opportunities to lead a team to cross-sell products and services Skills and Experience: · At least 1-year experience in leading a team in a customer service environment · An amazing coach with... See more

  2. Customer Services

    Telford | £10 per hour | From Ethero

    Customer Service Advisor Telford Monday - Friday 0800 - 1600 £10.00 Per hour (Temporary - Permanent) Working in a fast paced logistics office environment, you will be responsible for a variety... tasks Job role / duties: •Taking all calls through the telephone system •Take accurate messages •Passing on to relevance person or dealing with issue directly •Arranging customer call backs •Inputting information on to the in-house system •Dealing with all necessary paperwork To be considered for this role you MUST: •Be available immediately •Have relevant customer service experience •Have ... feedback in 14 days, please deem your application as unsuccessful. Ethero staffing provides both permanent and temporary recruitment services to local businesses. With the simple ethos of local people for... See more

  3. Customer Services

    Walsall | | From Niyaa People Ltd

    Job title: Customer Service AdvisorLocation: Walsall Hours: 37.5 h per week Contract: long term on going (minimum 6 months) Please see below an opportunity that I am working on and you might be... Country area is immediately seeking a Customer Service Advisor to make an immediate impact within the Customer Service Team on a fixed term basis.As a Customer Service Advisor, your key duties will be ... a calm manner You will also have:• Customer Service experience ideally in social housing, and available to work between 8am-6pm• Excellent communication skills both written and verbally• Demonstrate the passion to add value and consistently provide a high level of customer service• Have excellent knowledge of Microsoft Packages including Excel, Word and PowerPoint Presentation... See more

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  5. Customer Service Operative

    Birmingham | £34000 - £36000 per annum + travel | From Fawkes & Reece

    I am working with a large residential developer who operate in Cambridge and the surrounding areas. They are currently looking to recruit a Customer Service Operative to join their team to cover... several different developments in Birmngham As a customer service operative you will be visiting customers properties on a day-to-day basis ensuring that you are always delivering excellent customer service across the board. The developer are currently operating a 5* status & they are keen to maintain this and ensure that the customer has a smooth journey when purchasing their property. Day ... need in order to carry out the works * Delivering excellent customer service at all times * Assisting with snagging on new build properties where necessary This is a permanent opportunity & in... See more

  6. Customer Service Manager

    Telford | £50000 - £55000 per annum | From Jenrick Engineering - Derby

    Are you a highly experienced Customer Service Manager from a Engineering Manufacturing background. This role is based in Telford, leading and inspiring the Customer Service team. As a Customer... Service Manager you will manage a team whilst driving change, coaching staff and develop excellent service. Offering a salary of £50-55K + pension + holidays + salary sacrifice scheme If you are interested in... See more

  7. Customer Service Advisor B2B

    Birmingham | £17,104 per annum, plus bonus (OTE £18,904) | From The Sigma Financial Group

    Customer Service Advisor B2B You will be resolving outstanding arrears on customers accounts. This will involve negotiating with the customers who are Small to Medium Enterprises (SME) to set up... your initiative and actively promote the products and services to match a customer's particular needs and ensure a great customer service is delivered every time. Customer Service Advisor ... contact, consistently putting customers first and building their trust. - To successfully deliver our goal of being No. 1 for Service. - To pro-actively and consistently ‘live and breathe’ the behaviours that are in keeping with the Customer Operations Service Principles and standards. Customer Service Advisor Requirements: - You will have knowledge of energy tariffs and marketing campaigns... See more

  8. Customer Service Team Leader

    Brierley Hill, West Midlands | Competitive | From CROMWELL GROUP HOLDINGS LTD

    At Cromwell we support amazing businesses in the UK and internationally to keep their operations running and people safe, and our goal is to become the easiest company for them to deal with. As... a Customer Service Team Leader you will be supporting our remote working team on the front line in a fast paced environment. You will be responsible for your team and their performance, you will use your tim... See more

  9. Customer Service and Social Media Assistant

    Birmingham | From £20,000 to £22,000 per annum | From TRP Recruitment

    A great new opportunity has arisen for my client due to continued growth this year ,who offers premium unique consumable products to independent retailers and wholesalers. Based at their state... of the art headquarters in Birmingham. They are looking for an entrepreneurial customer service /social media assistant to work alongside the marketing and customer service executives to support them in their day to day functions. This role will be a mix of office and WFH role would be 60% customer service and 40% marketing most weeks.  The successful candidate must have some work experience in scheduling posts across different social platforms and must have experience in receiving and making calls to B2B and B2C customers. . Knowledge of the Vape industry would be highly desirable... See more

  10. Customer Service Executive - Manufacturing - £20K

    Sutton Coldfield | Up to £20000.00 per annum | From BMS Sales Performance

    Customer Service Executive - Manufacturing - £20K Sector: Construction Location: Sutton Coldfield - Monday to Friday Company: Manufacturer of interior/exterior construction products... such as cladding and tiles for domestic home and commercial buildings. Modern website, high performance manufacturer offering 15 years warranty! Turnover £1.5Billion worldwide! Role: Customer service, office based role. Taking incoming calls from existing customers, dealing with emails, processing sales orders, liaising with haulage customers about deliveries and handling complaints. Customers: House builders, construction and building companies. We are looking for candidates with customer service or sales support experience who can ideally start in December/January... See more

  11. Temporary Customer Service Advisor

    Sutton Coldfield | | From Merje Limited - Manchester Office

    Salary: £12.61 per hour (including holiday pay) Equivalent to £19,455.00Hours: 38 hours per weekLocation: Sutton ColdfieldShifts: Mon – Sat, (staggered start times between 8am-10am)Start Dates: Mon... a Customer Service Advisor, you will be part of a friendly, professional and multi-skilled team providing 24/7/365 client customer services on a rota-basis in the Client Service Centre. You will ... responsibilities as a Customer Service Advisor will include, but will not be limited to: * Resolving client queries and concerns by clarifying information, researching answers and alternative options ... personal attention in every aspect, offering follow-up contacts to ensure customer satisfaction * Promoting awareness of the CSC business objectives and ensuring that service level targets are met in line... See more

  12. Customer Service Advisor

    Wolverhampton | | From Pertemps - Wolverhampton Commercial

    An exciting opportunity has arisen for a customer service adviser to work within a manufacturing company based in Wolverhampton. This is a full-time temporary position paying up to £(phone number... incoming calls in an effective & efficient manner- Order processing- Providing technical support and understanding the product range- Dealing & solving customer queries & complaints- Managing customer concerns effectively to minimise the effect on the customer- Providing support to the external sales team- Liaising with warehouse, manufacturing & logistics teams to obtain delivery instructions& despatch in line with customer requirements- Processing of manual credit notes- Account order book management- Catalogue, literature & sample requestsThe successful candidate will have a proven track... See more

  13. Customer Service Advisor

    Birmingham | | From Manpower

    We are looking for people who are passionate about Customer Service and keen to work for one of the largest banks in the UKWorking as part of our clients Financial support teams, you will be... required to support delivery of 'Best in class' customer service to internal and external customers.The role requires you to handle an array of inbound telephone calls in relations to customer accounts.You will build effective trusted relationships with our customers on every call you take, and by listening carefully and asking the right questions, you'll identify and promote the best possible outcome.You will ideally have some previous Customer Service experience; however it is more important that you can demonstrate previous experience of engaging with people. Excellent IT/Technology... See more

  14. Customer Service Team Leader

    Brierley Hill, , United Kingdom | | From Telegraph

    At Cromwell we support amazing businesses in the UK and internationally to keep their operations running and people safe, and our goal is to become the easiest company for them to deal with. As a... Customer Service Team Leader you will be supporting our remote working team on the front line in a fast paced environment. You will be responsible for your team and their performance, you will use your tim...... click apply for full job details... See more

  15. Customer Service Assistant - 26 hours per week - Wolverhampton

    Wolverhampton | Up to £8.72 per hour | From ESS

    Customer Service Assistant As one of our Customer Service Assistants, you’ll be the face of our business, delivering a consistently great experience to our customers. You’ll be working in... team full of fantastic people as a Customer Service Assistant. After all, who doesn’t dream about coming into work, doing what they love and spending time with friends? Food production Front of house services General support with the running of a contract or unit in line with contractual requirements. Job Description Customer Service Assistant x2 positions available ... you’ve never worked as a Customer Service Assistant before. What does matter to us the most, is taking pride in what you do and a willingness to learn. Who we are: As part of Compass, you have... See more

  16. Customer Service Assistant - Zero hours contract - Glenart Castle, Birmingham

    Birmingham | Up to £8.72 per hour | From ESS

    Customer Service Assistant As one of our Customer Service Assistants, you’ll be the face of our business, delivering a consistently great experience to our customers. You’ll be working in... team full of fantastic people as a Customer Service Assistant. After all, who doesn’t dream about coming into work, doing what they love and spending time with friends? Food production Front of house services General support with the running of a contract or unit in line with contractual requirements. Job Description Customer Service Assistant x2 positions available ... contribution Who you are: It doesn’t matter if you’ve never worked as a Customer Service Assistant before. What does matter to us the most, is taking pride in what you do and a willingness to learn... See more

  17. Japanese speaking Customer Service Advisor (CSA

    Halesowen | - £20k-£23k | From Intouch Games ltd

    Job title: Japanese speaking Customer Service Advisor (CSA). Location: Birmingham, Halesowen (+ in-house relocation service available). Salary: £20,000 - £23,000 + benefits... Keywords: Japan, Japanese,Contact Centre, Customer Service, Call Centre, CSA, Chat, Birmingham, Halesowen, Stourbridge, Dudley. Japanese speaking Customer Service Advisor (CSA) with Japanese language, excellent customer service, verbal communication and customer support skills is highly sought by a multiple award winning games studio based in Birmingham who are the UK's largest privately owned ... addition to this, you will promote the company's services to both existing and new customers, keep the chat room a fun and engaging area and being mindful of any forms of inappropriate language and/or... See more

  18. Japanese speaking Customer Service Advisor (CSA

    Halesowen | £20000 - £23000 + benefits! | From In Touch Games Limited

    Job title: Japanese speaking Customer Service Advisor (CSA). Location: Birmingham, Halesowen (+ in-house relocation service available). Salary: £20,000 - £23,000 + benefits... Keywords: Japan, Japanese,Contact Centre, Customer Service, Call Centre, CSA, Chat, Birmingham, Halesowen, Stourbridge, Dudley. Japanese speaking Customer Service Advisor (CSA) with Japanese language, excellent customer service, verbal communication and customer support skills is highly sought by a multiple award winning games studio based in Birmingham who are the UK's largest privately owned ... addition to this, you will promote the company's services to both existing and new customers, keep the chat room a fun and engaging area and being mindful of any forms of inappropriate language and/or... See more

  19. German speaking Customer Service Coordinator

    Cannock | | From French Selection UK

    FRENCH SELECTION UK German Speaking Customer Service Coordinator Customer Services, Service Coordinator, Coordination, Organisation, German, Germany, Point of Contact, Logistics, Supply Chain...) - Fluent in English (written and spoken) - Experienced in Customer Service / Logistics Assistant or similar multitasking working environment - Knowledge of the Automotive / Manufacturing / Supply Chain ... a well-established Logistics Company Main Duties: To be the main point of contact between clients and their customers (predominately those in Germany) The Role: - Customer facing role, dealing with email and phone inquiries - To ensure the customer receives prompt updates throughout the delivery information - To receive and deal with updates from hauliers - To book timeslots for deliveries - To... See more

  20. Japanese speaking Customer Service Advisor (CSA

    Halesowen | | From Intouch Games Ltd

    Job title: Japanese speaking Customer Service Advisor (CSA).Location: Birmingham, Halesowen (+ in-house relocation service available).Salary: £20,000 - £23,000 + benefits!Japanese speaking Customer... Service Advisor (CSA) with Japanese language, excellent customer service, verbal communication and customer support skills is highly sought by a multiple award winning games studio based in ... customers feel at home and welcome.In addition to this, you will promote the company’s services to both existing and new customers, keep the chat room a fun and engaging area and being mindful of any ... of our range of online and mobile based games in Japan!Key skills we’re looking for… * Fluent Japanese speaker. * Excellent customer service skills. * Excellent verbal and written communication... See more