Account Manager
London Area, United Kingdom
POD Staffing is an award-winning Staffing Agency. We are promotional staffing specialists, working with experiential agencies and brands to deliver engaging experiences across events and activations, UK wide.
Our team is growing, and we would love you to apply to join us! After a busy start to the year, we are recruiting for an Account Manager.
JOB TITLE: Account Manager
REPORTS TO: Account Director
THE ROLE:
You’ll be the day-to-day lead on your accounts, giving you the opportunity to really make the role your own. The right candidate will be someone with excellent attention to detail, who can confidently lead internal and client conversations. You’ll thriving in a fast-past environment whilst remaining calm and focused to deliver efficient, effective and profitable service to clients.
You’ll work closely with the wider team particularly the staff booker teams across a range of events and campaigns.
HERE’S A LOOK AT SOME OF YOUR RESPONSIBILITIES:
Plan and execute projects on time and within budget
Oversee staff booking process to ensure teams are delivered as per client brief and requirements.
Develop rapport with clients and troubleshooting conflicts as they arise
Book in promotional staff directly for events as and when needed
Establish and maintain relationships with promotional staff
Manage all aspects of activations set up from receiving briefs, generating costs, writing staff briefs, creating reports, and providing results back to clients to create internal reviews and case studies
Full ownership of live events and activations for the client
Liaise with external suppliers and partners
Ensure financial and legal aspects of the campaigns/projects/account(s) are managed according to agency procedures
Contribute during status briefing meetings internally or with a Client (e.g. new campaign)
Responsible for all allocated client budgets & invoicing
Deliver Client presentations, both written and verbal
Be responsible for on-the-job training, development of an Account Executive and any other junior team members
Have a thorough understanding of competitive market – brand, staffing, events etc. Be able to put together competitive reviews.
OUR TEAM VALUES:
When you join us at POD you’ll join a team that share our core values:
Creative – clever, original thinkers, searches for new and different ways of operating, innovative, imaginative
Commercial – able to add value, entrepreneurial, enterprising
Courageous – willing to take calculated risk, challenges what needs to be, says the difficult things when necessary
Astute - makes wise decisions despite ambiguity, listens well instead of reacting fast, response is effective and timely
Passionate – delivers amazing work, exceeds expectations, delivers on commitments, inspires others with a desire for excellence, curious
Selflessness – seeks what is best for the company and colleagues first, honest, non-political
THE BENEFITS:
Hybrid working (3 days in the office, 2 at home)
25 days holiday + Bank Holidays & a day off for your birthday
Private health insurance, private dental insurance, critical illness insurance & access to a financial advisor
Enhanced maternity / paternity & shared parental leave
Dog friendly office
Monthly office drinks
POD is an inclusive agency committed to promoting equality and valuing diversity. We welcome applications from candidates from all backgrounds, regardless of ethnicity, sexuality, disability, age, religion or any other protected characteristic.