We use cookies to provide the essential functionality of the website and its advanced features, to analyse traffic and to improve our services to you, and to provide personalised content to you.
By clicking ‘Accept All’ you agree to these. You can change your selection at any time under the ‘Cookie Settings’ link on the page.
You can read more about our cookies in our Cookie Policy
Cookie Settings
We use cookies to provide the essential functionality of the website and its advanced features, to analyse traffic and to improve our services to you, and to provide personalised content to you.
By clicking ‘Accept’ you agree to these. You can read more about our cookies in our Cookie Policy
These cookies are essential to the functionality of thebigjobsite.com
When you log in to the Internet Site the Company will set a cookie containing a randomly generated unique reference number. This anonymous number allows the Company to identify you. The Company will never store your personal information directly as a cookie. A persistent cookie will be set, persistent cookies are not deleted when you close your browser, and will allow the Internet Site to recognise you on your next visit.
Name
Expiration
Description
ATTBCookie*
2 years
These cookies are used to remember a user’s choice about cookies on thebigjobsite.com. Where users have previously indicated a preference, that user’s preference will be stored in these cookies.
last-search
search
redirect-stage
original-keyword
1 day
Session
1 hour
1 hour
These cookies are used by thebigjobsite.com to pass search data between our own pages.
datadome
1 year
DataDome is a cybersecurity solution to detect bot activity
jjap
1 days
Used to track if you have seen the Job Alerts prompt. Job Alerts is a service you can subscribe to to receive information about new jobs.
Advanced features of the site use Cookies to provide information you requested and to reduce you having to key in repeated fields.
Name
Expiration
Description
attb-loc
3 months
Stores your location information so that we can pre-populate search fields to find jobs near you.
Analytic cookies allow the Company to see how the Internet Site is being used. This information forms the basis of future development work, and so enables the Company to continually improve its Internet Site to best suit its users.
Name
Expiration
Description
__gads
_ga
_ga_JH3TWMTYRK
_gat_gtag_UA_1462011_9
_gcl_au
_gid
_uetsid
_uetvid
13 months
2 years
2 years
1 minute
90 days
24 hours
1 day
16 days
Google Analytics: For purposes of analytics, your UserID may be tracked and sent to Google Analytics after you register for one of our services such as Job Alerts. After you register, your registered session may be stitched together with your original, unauthenticated session. This allows longer-term tracking to help us monitor the effectiveness of our marketing campaigns. No personally identifiable information, or data that permanently identifies your device, is sent along with your tracking IDs.
Create Email Alert
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
Email address is already registered
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Would you like to [visit your alert settings] now?
Success! You're now signed up for Job Alerts
Get ready to discover your next great opportunity.
Our client, who is a leader in providing an excellent service both in the field in the services they provide and also with the customer contact received to their contact centre are looking for a competent Customer Relations and Experience Coordinator who can be responsible for the management of the Compliments, Complaints, Customer Portal, Custome
A great opportunity has become available for a reliable and skilled Customer Relations Officer to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Portsmouth , you will join them on a full-time, permanent basis, and in return, you will receive a competitive salary of £27,300
Parker Jones are acting on behalf of a property maintenance company who are currently looking for a customer relations office to join their Portsmouth Office. This is a great opportunity to join a great team and have a permanent role.
This role is working in a call centre environment responsible for the management of the Compliments, Complaints, C
Customer Service Coordinator Job Type: Full-time
Location: Portsmouth
Salary: up to £29,640
We are seeking a Customer Service Coordinator to join a well-established team, responsible for managing the Compliments, Complaints, Customer Portal, Customer Satisfaction, and Customer Texting Service processes. The ideal candidate will be focused on de
At Zappie, we're not just a telecoms company; we're a rapidly growing startup revolutionising the communication landscape in the UK. Join us on this exciting journey where innovation, growth, and a vibrant work culture are at the heart of what we do. We are looking for motivated, like-minded people who excel in a target driven environment to join o
Located in the vibrant Solent Enterprise Zone at Solent Airport at Daedalus, Hampshire, we help to bring growing companies together and boost the manufacturing and technology industries. Our mission is to bring innovators together to share resources, knowledge, and expertise. With state-of-the-art facilities and a supportive community, Fareham Inn
Our client is looking for a highly skilled and experienced Employee Relations Consultant to join the team , In this role you'll be coaching and assisting Managers across the business to resolve queries concerning colleagues. You will manage your own caseload and have the ability to work effectively alongside your team. You'll have previously wo
Employee Relations Advisor
£29,000 DOE
Full Time – Permanent
Flexible Hybrid working available
Hampshire
Are you a passionate Senior HR professional looking for a flexible Employee Relations focused role with the opportunity to really make a difference?
Due to growth, an exciting new position has become available for an Employee Relations Adv
Job Source: Pearson Whiffin Recruitment Ltd
Customer Experience & Relations Coordinator
Portsmouth
£ 27300/annum 27,300 per annum
Our client, who is a leader in providing an excellent service both in the field in the services they provide and also with the customer contact received to their contact centre are looking for a competent Customer Relations and Experience Coordinator who can be responsible for the management of the Compliments, Complaints, Customer Portal, Customers Satisfaction and Customer Texting Service.
Working in a contact centre environment you must be focused on delivering customer service excellence to ensure the right outcome are achieved. You must have a positive, professional, and versatile attitude at all times. You will need to have excellent interpersonal skills and maintain a level headed approach when dealing with contentious situations.
To be successful you will need to have a minimum of 2 years Customer Service Experience with previous complaint or dispute handling and investigation experience.
Duties include
Managing the end-to-end process for all information received maintaining the Compliments and Complaints register and customer portals.
Ensure Compliments and Complaints are being dealt with in a timely manner.
To provide customer service excellence for all internal and external customers.
Work closely with the relevant management teams to identify the root cause of a complaint and ensure the corrective action is undertaken to resolve the complaint in a timely manner for the Customer.
Manage customer satisfaction feedback to identify issues to resolve im...