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900+ customer service jobs in Cardiff

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  1. Customer service Assistant

    Newport | Up to £9.30 per annum | From Blue Arrow - Cardiff

    Location: Working from home Pay Rate: £9.30ph Contract Term: Temporary - 12 week contract Working Hours: Full time 37.5 hours a week (5 days between Monday - Sunday, shifts between 0800 - 2000) ... coaching and in role training. Urgent - Call centre jobs are available now for a critical frontline service. We are urgently recruiting Customer Service Advisors to become key workers on the frontline of vital support services as Customer Service Advisors. Critical telephone support services are needed now more than ever and as a result, many, urgent job opportunities have opened up for passionate, empathetic, patient and caring Customer Service Advisors with the UK's leading provider of business process management and integrated professional support service solutions. We are seeking staff... See more

  2. Customer Service Specialist

    Newport, Gwent, Gwent | 0.0000 | From The BBI Group

    The Company BBI Solutions has served the global diagnostics industry for over 50 years, as a leading developer and manufacturer of raw materials and finished test platforms for the in-vitro... industry standards, engender trust and build our reputation for excellence. We currently have an exciting opportunity for a Customer Service Specialist to join us on a permanent basis at our Crumlin ... care scheme Generous annual leave package totalling 32 days (inclusive of bank holidays) Cycle to work scheme The Role As a Customer Service Specialist, you will be an integral part of supporting the UK based, Global Head of Customer Service. The position of the Customer Services Specialist, requires the ability to listen, empathise and inspire confidence as you provide advice to our external... See more

  3. Customer Service Specialist

    Cardiff, South Glamorgan | 17500.0000 | From Legal & General

    These are great opportunities to join our growing team asaCustomer Service Specialist in our Retirements Business. We're looking for people who are passionate to support our customers with their... Business, Customer Service or Bereavements. Takes every opportunity to deliver an outstanding customer experience and ensures the outcome is correct for the customer and aligned to LGRRI Customer Services ... the customer. Uses in-depth knowledge of LGRRI products, services, processes and systems to deliver appropriate customer outcomes. Ensure all appropriate legislative, regulatory and internal process ... to verify our customers' identity and protect their personal data. Working with Customer Advocates and Customer Service Leaders; identify processes or procedures that inhibit the delivery of successful... See more

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  5. Customer Service Assistant

    Cardiff, South Glamorgan | 0.0000 | From Tesco

    About the role At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it's our colleagues in store that... brings this to life. In this role, you will greet and welcome our customers warmly, engaging with them to find out their shopping needs, sell the right products to them and make their shopping experience a great one. As well as having brilliant customer service, you'll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer. You will need Whilst being ready to roll up your sleeves and do what's needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco... See more

  6. Customer Service Leader

    Cardiff, South Glamorgan | 24000.0000 - 34000.0000 | From Legal & General

    This is a great opportunity to join a growing and transforming Team in L&G Retail Retirement (LGRR), and support our mission to help as many customers as possible achieve financial security in... and how this will impact the service proposition. Understand the different customers of LGR, i.e. customers, intermediaries and internal customers and how their requirements differ. Understanding of work ... retirement. In L&G Retail Retirement (LGRR) our mission is to help as many customers as possible achieve financial security in retirement. Retirement is a sector that has seen huge changes in ... offers customers a secure income that's guaranteed for life, and our Lifetime Mortgage, which enables customers to supplement their income by releasing some of the equity locked up in their homes as... See more

  7. Customer Service Advisor

    Newport, Gwent, Gwent | 9.5500 | From Randstad Business Solutions

    Are you a meticulous and experienced Customer Services Representative with experience in dealing with a high volume of inbound calls? Keen to work in the public sector/local government? We have an... volume of inbound calls Answering questions based on all service areas of the council Working with multiple systems to support telephone queries Handling complaints SKILLS REQUIRED: You must be an experienced customer service advisor who has previously dealt with high volume inbound calls - this is essential You must have resilience to difficult situations You must be happy to work full time... See more

  8. Customer Service Advisor

    Nantgarw, Rhondda Cynon Taff | £8.72/hour | From Vibe Recruit

    Vibe's client based in Nantgarw, is an equal opportunities employer providing dedicated helplines and smart software platforms to charity, third party sectors and public sector organisations as well... as selected commercial organisations. They are the UK's leading inbound helpline provider and leader in public sector service technology. They are currently looking to appoint Customer Service Advisors on a temporary contract. Main duties and responsibilities Form part of a team of Call Handlers who provide the first point of contact with contacts of cases of COVID-19 Undertake interviews ... demonstrate experience or skills within Excellent Microsoft office and /or experience of working with CRM systems Have experience in working as a customer service advisor in a call centre setting Carrying... See more

  9. Welsh Speaking Customer Service Representative

    Cardiff | £10.50/annum | From Service Care Solutions

    Role: Welsh Speaking Customer Service Officer Location: Cardiff, CF11 Work pattern: 37 hrs - Mon - Fri, 09:00 - 17:00 Start date: ASAP End date: Temp ongoing contract This role will be office based... guaranteed. Social distancing measures will be in place within the workplace. I'm currently recruiting for a grade 4 welsh speaking Customer Service Officer to work in a busy Customer Service ... situation and convey a genuine desire to help and support. 3. To work with colleagues within the Contact Centre and other service areas to ensure the highest levels of first time call resolution and customer satisfaction. 4. To work with current and emerging technology to enhance customer contact services. 5. To ensure continuous improvement, initiating, facilitating and responding to change in a positive... See more

  10. Customer Services - Banking - Online Interview process

    Cardiff, South Glamorgan | 20000.0000 - 25000.0000 | From Advantage Resourcing

    Customer Adviser - Cardiff - Take part in online interviews and start working from home asap! A fast growing and high performance FinTech business based in Cardiff are seeking Customer Service... Advisers. This is a new role suited to a motivated, customer focused graduate or customer services professional seeking a challenging and rewarding career opportunity. You will receive first class ... . - Answer queries regarding financial products offered and services available. - Ensuring queries are investigated and resolves within a timely manner. - Go the extra mile to offer an excellent customer ... required: - Customer service experience gained in a corporate, retail or hospitality setting. - Demonstrable ability to empathise and appease customers requiring help with complex queries... See more

  11. Customer Service Representative Welsh Speaking

    Cardiff, South Glamorgan | £11/hour | From Coyles

    One of our local clients based in Cardiff are currently recruiting for the role of Customer Service Representative. Job Purpose: To understand, support and advise a wide range of customers making... and customer satisfaction. * To work with current and emerging technology to enhance customer contact services. * To ensure continuous improvement, initiating, facilitating and responding to change in ... enquiries regarding all Council services through multiple channels of access. You will be responsible for resolving a high level of calls at the initial point of contact. Job Specific Requirements * To provide accurate, meaningful and consistent advice to customers, ensuring that they understand the action which will be taken. * To listen patiently, to empathise with the customer’s... See more

  12. Welsh Speaking Customer Service Agent

    Newport | £17500 - £18500/annum | From Amour Recruitment

    Amour Recruitment are recruiting for a number of Welsh Speaking Customer Service Representatives to join our multi award winning contact centre who are just on the outskirts of Cardiff... bilingual English and Welsh speaking individuals who want to work in an exciting, and energetic environment and have a real passion for delivering excellent customer service. The Role... You’ll be key to making sure that the service that they give to their customers is first class. This is an inbound role, meaning you will take incoming calls from customers. These calls can be vast and varied, keeping it interesting. We don’t ask for you to have prior Call Centre experience… we do ask for a passion for great customer service,and particularly interested if you have worked in the care sector. If... See more

  13. Dutch Speaking Customer Service Advisors

    Porto (City), Portugal, Porto, Portugal | 11388.0000 - 14000.0000 | From Recruitment Direct

    Dutch Speaking Customer Service Advisors - Travel related Porto, Portugal. €949 per month + free accommodation + flight reimbursed + €500 bonus after 4 months employment Our client based in... Porto, Portugal is recruiting Dutch Speaking Customer Service Advisors. Candidates should speak fluent Dutch and have a general interest in travel. Free Accommodation provided for the duration of the contract and flight reimbursed. These roles are initially for a 12 month contract. Gross salary up to €949 per month + free accommodation for the duration of the contract + €500 bonus paid by Recruitment Direct after 4 months employment. Recruitment Direct is acting as a recruitment agency... See more

  14. Dutch Speaking Customer Service Advisors

    Porto (City), Portugal, Porto, Portugal | 11388.0000 | From Recruitment Direct

    Dutch Speaking Customer Service Advisors - Travel related Porto, Portugal. €949 per month + free accommodation + flight reimbursed Our client based in Porto, Portugal is recruiting Dutch Speaking... Customer Service Advisors. Candidates should speak fluent Dutch and have a general interest in travel. Free Accommodation provided for the duration of the contract and flight reimbursed. These roles are initially for 12 month contract. Gross salary up to €949 per month + free accommodation for the duration of the contract. After 4 months employment Recruitment Direct can pay a bonus of €500. Recruitment Direct is acting as a recruitment agency... See more

  15. Welsh speaking customer service advisor

    CF11, Penarth, Vale of Glamorgan | £9.94 - £12.39/hour | From Essential Employment

    Welsh speaking customer service advisor needed in Cardiff. Ref (phone number removed) This is working 37 hours per week on a temporary basis. £9.94ph Duties and Responsibilities Job... Specific Requirements 1. To provide accurate, meaningful and consistent advice to customers, ensuring that they understand the action which will be taken. 2. To listen patiently, to empathise with the customer’s situation and convey a genuine desire to help and support. 3. To work with colleagues within the Contact Centre and other service areas to ensure the highest levels of first time call resolution and customer satisfaction. 4. To work with current and emerging technology to enhance customer contact services. 5. To ensure continuous improvement, initiating, facilitating... See more

  16. Service Desk Manager

    Cardiff | £35000 - £40000 per annum | From Edwards & Mcmaster Ltd

    Service Desk Manager Law Firm - upto £40k, Cardiff Service Desk Manager required for a UK Law Firm to manage their 5 person IT Service Desk team working across their Cardiff & London offices... The Service Desk Manager will lead and manage the team, ensuring delivery of a high quality IT Support Service to their users across their 4 UK offices, as well as one international office. You'll be responsible for engaging widely with the user base to strengthen relationships and provide the highest level of service. You will also help deliver projects and drive service improvement initiatives. Key Responsibilities will include: Manage the day to day activities of the team, delivering remote Service Desk, as well as Deskside Support and VIP Support Management and delivery... See more

  17. Service Desk Manager

    Cardiff | £35000 per annum | From IntaPeople Limited

    Service Desk Manager - Cardiff - £35,000 per annum 25 days holiday, company & individual bonus scheme, healthcare, life assurance, flexible working, pension This role will be offering fully remote... also be responsible for overseeing that service levels are achieved and customer expectations are met or exceeded with regards to the day to day operation of the IT Service Desk. Candidates require ... work initially during the COVID-19 Pandemic, and interviewing will be done via Video. We're helping a growing law firm in Cardiff find an experienced Service Desk Manager to fulfil a brand new position within the business. I'm keen to speak to professionals who have a background of leading a busy service desk team as well as sound knowledge of Windows 10 and Office 365. The company are in... See more

  18. Service Desk Manger

    Cardiff | £35000.00 - £40000.00 per annum | From Hays

    Service Desk Manager - Cardiff - £40,000 + Bonus Scheme An opportunity has arisen to join an innovative and exciting organisation in Central Cardiff as their Service Desk Manager this is a brand... new position for the team so a very exciting opportunity for someone wanting to further their career. They will be interviewing and working remotely for the foreseeable future. As their Service desk manager, you will be responsible for making decisions for the IT Service Desk team where required to ensure full service delivery. You will need to evaluate where improvements can be made whilst effectively dealing with IT Service Desk calls from clients. You will also be responsible for managing staffing levels in the IT Service Desk team including absence approval and scheduling the rota to... See more

  19. Service Desk Manager

    Cardiff | From £30,000 to £35,000 per annum | From Yolk Recruitment

    Service Desk Manager £35,000 Cardiff Our Cardiff based client are a UK top-100 law firm with offices in London, Oxford, Cardiff and Hong Kong.  They currently seek an experienced IT... Service Desk Manager to manage their team of 12, split across 2 offices providing high level escalation support and staff training and development support. You will manage the performance of the IT Service Desk supporting the companies clients, responsible for overseeing the operational and quality of the IT Service Desk teams, including production of reports and analysis where improvements can be made. They require skills and experience in the following areas: Excellent knowledge of Windows 10 / Office 365 /Citrix MDM, troubleshooting IOS, Android and Blackberry devices... See more

  20. Customer Assistant

    Newport, Gwent, Gwent | 0.0000 | From Tesco

    About the role Shift pattern Fri: 04:00:00 - 08:00:00. Sat: 04:00:00 - 08:00:00. Customers are at the heart of everything we do. It takes lots of different people to run a store and this is... The Customer is at the heart of everything we do. It's your responsibility to ensure: Customers get the finest shopping journey. Customers are always able to get the products they need. Customers are excited by our promotions and find our aisles welcoming. Customers have a slick and speedy checkout experience. Customers leave our store feeling valued and satisfied. Whether you are looking for flexibility to suit your lifestyle or the opportunity to progress your career, this can be the role for you. You will need Able to give great, natural customer service by proactively smiling... See more

  21. Customer Assistant

    Newport, Gwent, Gwent | 0.0000 | From Tesco

    About the role Shift pattern Mon: 19:00:00 - 23:00:00. Thu: 19:00:00 - 23:00:00. Customers are at the heart of everything we do. It takes lots of different people to run a store and this is... The Customer is at the heart of everything we do. It's your responsibility to ensure: Customers get the finest shopping journey. Customers are always able to get the products they need. Customers are excited by our promotions and find our aisles welcoming. Customers have a slick and speedy checkout experience. Customers leave our store feeling valued and satisfied. Whether you are looking for flexibility to suit your lifestyle or the opportunity to progress your career, this can be the role for you. You will need Able to give great, natural customer service by proactively smiling... See more