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Recruitment Solutions Workforce Ltd
Bridgend
RSW are proud to be working alongside our long standing client based in Bridgend. They are currently looking for an experienced Customer Service Supervisor to join their administration team on a temporary basis. The Role: * Day to day supervision, support and guidance of the Customer Service Team * Ensure all orders, invoices and credit notes ar
Job Source: Recruitment Solutions Workforce LtdFocus Resourcing
Cardiff
Our highly reputable client in East Cardiff are looking for a permanent member of their Customer Service team to answer first line phone calls from customers looking for technical support. The company and team offer a superb culture of support and development, so this role is ideal for candidates with a customer service focused background who wan
Job Source: Focus ResourcingSignature Recruitment
Clevedon
Signature are delighted to be partnering exclusively with a successful, well-known Somerset based FMCG business in the hunt for a Customer Service Advisor. They are looking for someone to work on a temporary basis. Youd be joining a small team, so its important you share the companys values -theyre a very friendly bunch and looking for someone simi
Job Source: Signature RecruitmentFocus Resourcing
Cardiff
We are looking to recruit for a works coordinator for our established company based on the outskirts of Cardiff. The position will require the successful candidate to work in conjunction with the Operations Manager and team, administering both planned and reactive works. Company offers a fantastic working environment on-site within an established t
Job Source: Focus ResourcingLovell
Cardiff
Permanent - Full Time - 39 hours per week We are currently looking to recruit a Customer Service Coordinator to join our team in our Cardiff office. This is a fantastic role for anyone who is keen to progress within the housing industry! Reporting to the Customer Service Manager, you'll manage and deliver the administration process relevant to post
Job Source: LovellExponential-e
Bridgend
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: 24/7 Shift Pattern - 4 Days on and 4 Days off Your new role: Be the first point of contact for Exponential-e customers Responsible for
Job Source: Exponential-eRobert Half
Cardiff
Robert Half are currently recruiting a Customer Service Manager for a scale-up business in Cardiff. The successful candidate will spearhead the management and guidance of a dedicated team of Customer Care Consultants. Your role will involve communicating customer sentiment, challenges, and feedback across the organisation to drive enhancements in t
Job Source: Robert HalfYolk Recruitment Ltd
cardiff, wales, United Kingdom
Customer Service Team Manager An exciting opportunity for a Customer Service Team Manager to join a growing insurance company based in the heart of Cardiff. You will be at the fore front of a team of Customer Care Advisors, driving excellence within customer service. Your primary focus will be on fostering a culture of continuous improvement, le
Job Source: Yolk Recruitment LtdCardiff
About the role
This role will put you at the fore front of our Business Centre. It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide. Not only will you be managing a team in excess of 40 colleagues you will play a key role within the store\'s management team, assuming the role of Duty Manager at points throughout the week.
This is a fantastic opportunity to be part of a successful team where you can kick start a career in Food Wholesaling.
Role Responsibility
Ensuring that the team comply with legal standards and company procedures at all times.
Ensuring that your team are fully trained in cash handling to minimise losses
Controlling debt and recover overdue or failed payments from customers
Maintaining accurate and timely payroll records.
Engaging with customers to prevent or resolve customer issues and complaints, utilising their feedback to improve customer service and satisfaction
Liaising with other department Supervisors to monitor orders for delivery
Managing a team of customer focused individuals throughout reception and checkout area
You will need
To be successful in this role your skills and experience will include:
Passionate about providing exceptional customer service
Flexible, adaptable and enjoys working with, as well as managing a team
An excellent communicator and have some experience in supervising or managing a team.
Practical experience in the retail trade
Whats in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
50% off health checks at Tesco Pharmacy.
Exclusive access to discounted RAC breakdown cover rates
An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
Life Assurance - You are covered for death in service life cover of up to three times annual pay
Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family.
A great holiday package
About The Company
Be part of something special. Join our team at Booker.
Booker is the UK’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country.
Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers.
Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require.
Wherever you join us, you’ll be part of an organisation that will help your career to keep moving forward.
*Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
Customer Service Supervisor jobs in Cardiff
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