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400+ customer service jobs in Peterborough

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  1. Manufacturing Customer Service Manager

    Stamford | | From Michael Page International

    Bullet points Market leading manufacturing organization Opportunity to join a growing organization About Our Client Industry leading manufacturing organization Job Description MPI... qualified applicants. Description Supervision of customer service department personnel. Manage product inventory. Revenue maintenance and drive new sales. Partner with engineering teams to meet customer requirements. Quote repair and maintenance costs to customers. Schedule time for repairs and calibration. Schedule lab testing services. Regularly follow-up with customers to proves excellent service ... a customer service team 2 years experience of working with technical products. Exposure to managing a P&L Management of highly skilled technical personnel. Manufacturing operations experience What's... See more

  2. Customer Service Executive

    March, Cambridgeshire | 0.0000 | From Get Staffed Online Recruitment Limited

    Customer Service Executive - March, Cambridgeshire Our client is a world leader in packaging, employing over 45,000 employees in 21 countries in Europe and 13 in the Americas. The group collaborates... portfolio of paper-based packaging solutions which is constantly updated with market-leading innovations. An exciting opportunity has arisen for a Customer Service Executive to join their internal sales team for a period of up to 12 months to cover for maternity leave - reporting to the Customer Service Manager. The role is the point of contact for designated customers and potential customers ... environment and will, at times, mean working under pressure to achieve tight deadlines. Experience of Sales Office and Customer Services activities are essential, experience in the packaging industry would... See more

  3. Polish Speaking Customer Service role

    Peterborough, Cambridgeshire | 18000.0000 - 25000.0000 | From Recruitment Pursuits Ltd

    Polish Speaking Customer Service role Salary up to £25k My client a well-known employer is looking to recruit Polish Speaking Customer Service staff to join their growing team. No experience is... required just a good understanding of customer service. The role will involve Responding to emails Answering phones Dealing with paperwork Full training will be given To apply for this role, you must be fluent in both Polish and English Language Ref: Polish Speaking... See more

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  5. Customer Service Supervisor

    Sawtry, Cambridgeshire | | From Lisa Wright Recruitment

    Lisa Wright Recruitment are recruiting a Customer Service Supervisor to work for a company based close to Sawtry, Cambridgeshire. The company are market leaders in their field and offer a friendly... team environment. Customer Service Supervisor duties will include: * Supervising and co-ordinating a team of Customer Service Advisors * Providing training and guidance to the team * Prepare and submit management reports * Manage customer expectations ensuring queries are completed in a timely manner * Conduct regular 1-2-1 meetings and appraisals To be considered for this Customer ... . The company offer a competitive salary and benefits package. Hours are Monday to Friday 8am to 5pm - no weekends! If you are interested in applying for this Customer Service Supervisor role in... See more

  6. Supervisor - Service Desk / Call Centre

    Peterborough | £14.00 - £15.00 per hour | From Global Technology Solutions Ltd

    We have a fantastic new opportunity for an experienced Supervisor to join a great organisation in Hampton, Peterborough. This is a contract role to begin with at 3-6 months, looking to move to... and contractual requirements are followed whilst maintaining high levels of customer service. Customer Service Endeavour to provide all customers with the best level of customer service and support. Service ... ownership through to resolution Customer Service Responsibilities: *Contribute to the timely resolution of customer complaints and escalations suggesting corrective actions to be discussed and agreed ... . Customer Service Attributes: *Excellent proven organisational and customer service skills *Ability to take ownership of and progress problems to resolution *Analytical, with exceptional attention to... See more

  7. Senior Service Desk Analyst

    Peterborough | Competitive salary | From Interaction Finance

    Interaction Recruitment are seeking a Senior Service Desk Analyst with previous 1st Line experience to join a thriving helpdesk in Peterborough to provide technical support to end users. I am... seeking candidates who possess a good telephone manner, can demonstrate excellent customer service skills and you must also have the following technical experience: Experience using Active Directory, including password resets and managing permissions Experience administering Office365 or Exchange email accounts Troubleshooting remote support (LogMeIn, TeamViewer, RDP) Application Support (Microsoft Office, Citrix) To be considered, you must have worked within a helpdesk environment for a minimum of 6-months, be a self-starter and be comfortable in working as part of a team... See more

  8. Site Services Engineer

    Spalding | £37000 - £42000 per annum | From Synergi Search & Selection

    Role - Site Services Engineer £40,000 Company Profile Synergi are recruiting for a Site Services Engineer to join one of the largest manufacturing companies in the world. This is a company located... in Spalding and a great opportunity for the right person to join a business that offers great options for internal progression. Job description: Site Services Engineer Working on shifts, reporting to the Site Services Engineering Manager, this role is part of a team which will have responsibility for proactively managing Asset care to ensure that equipment performance is maximised/optimised ... undertaken in a timely and professional manner and playing a proactive role in the development of Autonomous Maintenance in operations as part of the wider Site Services team. Roles and responsibilities... See more

  9. Service Desk Analyst

    Spalding | Competitive salary | From Interaction Finance

    Interaction Recruitment are seeking a Service Desk Analyst to join a busy IT department that operates across several sites in the area, as an IT 1st Line Service Desk Analyst You must have... minimum of 3-6 months in either an internal IT help desk or an outsourced IT service desk, with some knowledge of the following technologies: Active Directory (Creation of user accounts and password resets) Citrix Exchange or Office365 administration Microsoft Office Support Windows 7/10 troubleshooting This position is predominantly office based, however may require occasional trips to other offices so having a full UK driving licence would be beneficial, but not essential. Due to the current climate, we are currently accepting applications but expect... See more

  10. Service Engineer - Wind Turbines

    Peterborough | £27000 - £35000 per annum + + On call + Overtime | From Cathcart Energy

    We are currently looking for an experienced service engineer in Peterborough from a strong electrical or mechanical background (ideally electrical) who have the below training: Renewable UK... Medical - essential GWO Working at Height -essential GWO First Aid -essential GWO Fire Awareness -essential GWO Manual Handling -essential Hub Rescue - desirable (will be looked on a case by case basis) Hoist Operations- desirable (will be looked on a case by case basis) The role will involve electrical servicing and maintenance of wind turbines and due to the reactive nature of the work, the candidates will need to live within one hour commute of the Service Station. The role will be standard daytime hours with no shift work but there is an on call rota which is roughly one week in... See more

  11. Customer Service Agent - Work From Home

    Peterborough, Cambridgeshire | 8.0000 - 9.0000 | From THE VIRTUAL CALL CENTRE NETWORK LTD

    If you apply to this opportunity you will be required to answer 3 simple questions as part of your application. When answering these questions please ensure you do so accurately so that you can be... considered for the most suitable clients and campaigns. We are looking Customer Service Advisors to work from home receiving calls for a number of our clients on both a Full Time or Part Time basis ... of working from the comfort of your home? Work from home specialists our client is rapidly expanding in the UK and are on the lookout for customer service representatives who are interested in representing some of the UK's biggest brands. This opportunity is not just ideal for candidates who possess customer service, telesales and lead generation or even call centre experience but also those who... See more

  12. Customer Service Advisor (Sales

    Spalding, Lincolnshire | | From Jewson

    At Jewson we pride ourselves on our ability to provide a great welcome to our customers, being proactive when helping them, being trusted, and recognised for our 'customer first' approach. If... enjoy working with people, you're a good listener and you think you could help our customers feel welcome, then this Customer Service Advisor (Sales) could be a great opportunity for you. This Customer Service Advisor (Sales) role is working in our Jewson Branch in Spalding, Lincolnshire. Jewson is the biggest employer in the UK Saint-Gobain business, with over 500 braches. What will I be doing in this role? The Customer Service Advisor role is one the most important roles within the branch network. Based within the store, you will be the 'face' of the branch and will maximise... See more

  13. Service Architect

    Peterborough, Cambridgeshire | 35000.0000 - 40000.0000 | From Cooper Lomaz Recruitment

    Service Architect Peterborough Up to £40k/Bonus scheme/Pension matched up to 10% Your next role is within a large global company that prides themselves on developing their talent internal... are; - Develop and maintain the service management roadmap. - Develop and maintain the service catalogue - Ensure the smooth transition of new services and partners - Review the impact to services and capacity plans as new services are introduced/removed/changed and then identifying and managing risks - Ensure the service documentation and underpinning processes are in place - Continuously ensure effective knowledge transfer to operational teams - Provide services expertise and best practice advice and support - Develop and implement new service lines and ensure successful adoption You will... See more

  14. Customer Support Co-ordinator

    Peterborough, Cambridgeshire | 17000.0000 | From Anne Corder Recruitment

    We've got an exciting temporary to permanent opportunity for an enthusiastic and confident person to join a fast-paced Customer Support team at our Peterborough, Cambridgeshire based Client... will need to be immediately available, a great communicator, particularly over the phone, talking with customers and liaising regularly with Operations, Logistics & Commercial contacts within the business. As part of the day to day duties you will be processing customer enquiries, placing orders, prioritising workload and proactively managing customer requirements and building strong relationships. We are looking for someone with some experience working in a customer support or customer service environment. You will have great telephone communication skills and be a team player, well... See more

  15. French Customer Care Representative

    Peterborough, Cambridgeshire | 0.0000 | From Quattro Recruitment Ltd.

    My Client manufactures plain and printed labels in both roll and sheet formats for both B2B and B2C customers, across a broad range of market sectors and industry types. The company has been in... Care Representative REPORTING TO: General Manager DUTIES & RESPONSIBILITIES oTo effectively represent the company through the provision of professional customer service assistance in the placing ... PROFILE - ABILITIES & SKILLS oMust possess a demonstrable record of work-place customer service experience. oMust have a winning/can do attitude. oMust be able to effectively communicate in French ... literate and able to use and/or learn standard and proprietary software. oInbound/outbound customer service experience from within the label, design and digital print trade preferred, but not absolutely... See more

  16. Night Shift - Service Desk Analyst

    Peterborough | Competitive hourly rate | From Interaction Finance

    Interaction Recruitment are seeking an experienced 1st Line Support individual to join a small overnight Service Desk team as a Service Desk Analyst. The shift patterns operate on a 4-on-4-off... basis, working approximately 48 hours per week, based in Peterborough. Your main duties as a Service Desk Analyst will be: Providing remote technical support (TeamViewer, LogMeIn, RDP protocol) Adhering in line with SLA’s, an in ITIL environment Escalate issues to technical teams if required The following experience is required: 6-months experience working in a busy service desk Excellent customer service skills Exposure to Active Directory (Account creations, password resets) Ability to troubleshoot Windows 7 & 10 OS issues Office365/Exchange... See more

  17. Service Desk IT Support Analyst

    Peterborough | Up to £13 per hour | From Global Technology Solutions Ltd

    We have a fantastic opportunity for experienced Call Centre / Service Desk Analysts in the Hampton, Peterborough. Due to COVID19 this role will initially be working from home, until the site... returns to normality. You will need to have a minimum of 1 years experience working on a ticketed IT service desk in a level 1 role. Ideally with an interest in Network and relevant qualifications ... incoming contacts from customers and to accurately log incidents ensuring all relevant data is captured whilst logging the incident. To provide a single point of contact to our customers and to ensure ... logging the incident. *Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. *Proactively keeping... See more

  18. Dutch Speaking Service Desk Analyst

    Peterborough | Market related | From Interaction Finance

    Interaction Recruitment are seeking talented multilingual individuals with a keen interest and passion for IT and people who can demonstrate some fantastic examples of providing excellent service... 4 weeks. You will join a busy department that pride themselves on developing their technical knowledge, resolving customer issues in a timely manner and have the want to progress through the ranks. The ideal Dutch speaking 1st line service desk analyst candidate will possess the following experience: Be highly computer literate A good telephone manner Excellent written and verbal ... overseas customers in their relative native language Log issues via incident management system Escalate issues to the relevant resolver teams internally in English If you are available on little or... See more

  19. Service Desk Shift Manager - Technology

    Peterborough | £12 per hour | From Interaction Finance

    I am seeking a Shift Leader who is looking to join a Global Technology Business. The Shift Supervisor will manage a medium sized team of 1 st Line Support Analysts, driving KPI’s and... SLA’s. Supporting a global business, you will work closely with the Senior Management team to drive performance and efficiency. This is a shift-based position, looking after a UK based team. You will work alongside the Team Manager to monitor performance to customers who are primarily within Retail Industry. You will have; A good understanding of ITIL methodologies. Strong communication skills to your team and to senior management. Strong customer service experience within a management. You will have an analytical mind, someone who can review and measure trends. Ability to... See more

  20. Service Desk Analyst (6-month FTC

    Peterborough | £20k - 25k per year | From Interaction Finance

    Interaction Recruitment are seeking tech-savvy individuals with at least 12-months experience in 1st line support to join an established client in Peterborough to provide on-site support to their... personal experience in using MacBook's. If you are dedicated to offering an excellent service for your customers and have some or all of the above experience, then please apply below to be considered... See more