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Reed
Peterborough
Customer Service Advisor Job Type: Full-time Location: Peterborough Salary: £24,095 - 1 x 6 Month FTC & 1 x 9 Month FTC - with a view to have on going work after this period. We are seeking a Customer Service Advisor to deliver exceptional customer service for Life Insurance. This role involves managing both inbound and outbound calls, ensuring
Job Source: Reed1st Choice Rec
Huntingdon
Do you enjoy customer service delivery? Do you have IT skills? Customer Service Advisor Huntingdon Full Time, Permanent Monday – Friday – 37.5 hours per week shift - Between 8am & 6pm Our client is seeking to add to their Customer Service team a further Advisor delivering first class customer service to customers either by telephone or e-mail.
Job Source: 1st Choice Rec1st Choice Staff Recruitment
Huntingdon
Do you enjoy customer service delivery? Do you have IT skills? Customer Service Advisor Huntingdon Full Time, Permanent Monday – Friday – 37.5 hours per week shift - Between 8am & 6pm Our client is seeking to add to their Customer Service team a further Advisor delivering first class customer service to customers either by telephone or e-mail
Job Source: 1st Choice Staff RecruitmentReed
Peterborough
Customer Service Advisor Job Type: Full-time Location: Peterborough Salary: £24,095 - 1 x 6 Month FTC & 1 x 9 Month FTC - with a view to have on going work after this period. We are seeking a Customer Service Advisor to deliver exceptional customer service for Life Insurance. This role involves managing both inbound and outbound calls, ensuring
Job Source: ReedMatch Recruitment
Kettering
Customer Service Advisor Salary: £23,500 per annum Monday – Friday, working 9:30am – 5:30pm (37.5 hours per week). No weekends. Kettering. Office based. Permanent Match Recruitment are recruiting on behalf of their client based in Kettering. Our client has a global brand, a world class reputation and even product placement in Blockbuster films
Job Source: Match RecruitmentReed
Peterborough
We are looking for a Customer Service Advisor to join our dynamic utility services company, providing high-quality customer care to our energy scheme customers. The successful candidate will be responsible for resolving customer queries about their energy accounts effectively, efficiently, and courteously, ensuring first contact resolution. Benefi
Job Source: ReedBROOKE HARRISON RECRUITMENT LIMITED
Peterborough
Job Title: Customer Service Advisor Location: Peterborough About the Company: We are one of the UK’s fastest growing companies in the vehicle warranty sector. Our mission is to be the market leading warranty provider in the country. We achieve this by adding great people to our team and empowering them to excel. Everything we accomplish is thank
Job Source: BROOKE HARRISON RECRUITMENT LIMITEDRSA
Peterborough
Full Time / Permanent positions - 35 hours per week. Base Salary : Up to £21,840 dependant on experience RSA Office - Lynchwood House, Peterborough. Range of set working patterns including evenings and weekends Opening hours - Monday to Friday - 8am-6pm and Saturday 9am-5pm Start Date : 28th May 2024 At RSA our inspiring colleagues are at
Job Source: RSAPeterborough
We are looking for a Customer Service Advisor to join our dynamic utility services company, providing high-quality customer care to our energy scheme customers. The successful candidate will be responsible for resolving customer queries about their energy accounts effectively, efficiently, and courteously, ensuring first contact resolution.
Benefits: Competitive salary of £23,400 per annum.
20 days holiday per year plus English bank/public holidays.
Pension matched at 4%.
Access to an Employee Wellbeing Centre and a confidential Employee Assistance Programme.
Relaxed dress code.
Up to 2 days of paid time off per year for company volunteering initiatives.
Free access to gym and classes
Regular social events, including a Summer Party and Christmas Party.
Working Hours: Current shift pattern: Rotating shifts Monday to Friday, 09:00 - 17:30 or 12:00 - 20:30, including alternative Saturdays with a day off in the week.
New shift pattern: 4 days on (6am - 6pm or 11am - 11pm) followed by 4 days off.
Day to Day of the role: Answer and resolve customer enquiries in a courteous, efficient, and timely manner.
Proactively review customer accounts to identify and resolve potential future problems.
Initiate communications with customers from a credit control perspective to ensure timely payment.
Respond to queries raised by customers in a polite and friendly manner.
Investigate and resolve routine customer enquiries at the first point of contact.
Ensure complaints are treated seriously and follow complaints procedures.
Maintain compliance with Data Protection procedures at all times.
Provide wider support to the Customer Services team as required, including support to new scheme set-up and ongoing metering & billing processes.
Required Skills & Qualifications: Previous call centre experience is desirable.
Experience in dealing with the public in a customer service capacity.
Excellent communication skills, including verbal with proper grammar.
Good computer skills and multi-tasking abilities.
Ability to work with others closely and maintain customer confidentiality.
Able to react effectively and calmly in emergencies or with disgruntled customers.
Please note that the shift pattern you will be placed on depends on the time of hire, with all staff eventually transitioning to the new shift pattern.
Customer Service Advisor jobs in Peterborough
ⓘ There was an unexpected error processing your request.
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