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Location – Hampton, Peterborough
Pay - £15 per hour, after 3 months goes up to £17.46
Contract – 3 months with potential extensions
Hours – 7.5 hours a day, between 06:00 and 19:00 – maximum of 2 weekends a month, get the days back in the week.
Required skills:
-fluent in Spanish and English speaking, with strong all-round communication skills.
-
Location - Hampton, PeterboroughPay - £15 per hour, after 3 months goes up to £17.46Contract - 3 months with potential extensionsHours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week.Required skills:- fluent in Hungarian and English speaking, with strong all round communication skills- Plent
Hungarian and English speaking Service Desk
Location - Hampton, Peterborough
Pay - £15 per hour, after 3 months goes up to £17.46
Contract - 3 months with potential extensions
Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week.
Required skills:
- fluent in Hungarian and English speaking,
Join our Team
At IT Naturally our team is like a family, we put people first whether that’s each other or the customer so in return we look after you.
We often get asked why we are called IT Naturally, we reply ‘because IT comes naturally to us”. All our team are experts in their field, and we reflect that in our company name. We pride ourselves on
Service Desk Team Leader - IT Service Management
Permanent
Hampton, Peterborough, Cambridge
£30,000 - £34,000 - Company benefits
Monday to Friday - Standard office hours
This role would suit someone who has experience working in a call centre environment, dealing with management of people and process. Working to service level targets on calls answ
Customer Service - Sawtry
£27,000
Processing Customer Orders
Handling customer queries & complaints
Calling customers to discuss requirements and needs.
Dealing with logistics companies for deliveries/collections, competitive transport rates, and paperwork, Fuel surcharge rates.
Maintain customer relationships and identify opportunities
Detailed re
Customer Account Manager
Our client based in Huntingdon who are a leading supplier of printed and customised products to the education sector is currently looking for Bilingual German/English speaking Customer Service administrators. Successful applicants will be working to ensure that schools receive a premium service whereby all orders placed ar
Location - Hampton, PeterboroughPay - £14.16 per hour, after 3 months goes up to £15.44Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week.Required skills:- Plenty of Customer service experience - Previously worked in a Call Centre - Active Directory- Experience with Microsoft Wor
Job Source: Global Technology Solutions Ltd
German speaking service desk /customer services
Peterborough
Location - Hampton, PeterboroughPay - £15 per hour, after 3 months goes up to £17.46Contract - 3 months with potential extensionsHours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back in the week.Required skills:- fluent German and English speaking, with strong all round communication skills- Plenty of Customer service experience- Previously required to complete calls/make bookings.- Experience with Microsoft Word/Excel/PowerPoint/Outlook- Speaking/typing in English to a professional level.- Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible.- Educated to GCSE Level or equivalent in Maths and English- IT certificated desirable but not essential.Requirements:- Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements.- Proactively keeping Customers informed on incident or request status and progress.- Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group.- Adhering to Incident management procedures.- Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary.- Keeping up to date with the current standard procedures.- Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan.- Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager /Service Delivery Manager- Escalate potential problem issues with Problem and Incident Management.- Contributing to team meetings.If you think you're suitable for the role, apply now!If you are interested, please contact GTS on ."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy..