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MRC Laboratory of Medical Sciences
London
IT Support Analyst The MRC’s Laboratory of Medical Sciences (LMS) is a scientific institute with a unique computing environment using Windows, Mac, and Linux. Supporting world class scientific research, you will be part of a team that delivers ICT services that enable pioneering science to take place. The primary function of this role is to provid
Job Source: MRC Laboratory of Medical SciencesLaw Support
London
Our client is a leading specialist law firm. They are seeking an IT Support Analyst to join their collaborative IT team. You will enjoy a good work life balance twinned with hybrid working. You should have significant experience using VMware vSphere, Windows Server, Office 365 and exposure to desktop and remote support. Candidates should have previ
Job Source: Law SupportPursuit Resources Group
London
Are you ready to step into an exciting opportunity with a global SaaS organisation? My client is looking for a Dedicated Support Analyst to join their fast-paced growing organisation! Location - Fully Remote Salary - £27,000 - £32,000 Start Date - ASAP As part of the Customer Support team, you will be responsible for managing and maintaining th
Job Source: Pursuit Resources GroupAsprey
greater london, england, United Kingdom
The Asprey Group are recruiting for an IT Support Analyst to assist the Global IT Lead in providing support to users across Asprey’s global business, as well as maintaining, configuring and installing elements of the company’s IT infrastructure. Responsibilities Support users by responding to requests and proactively identifying user support need
Job Source: AspreyAdaptiva
England, United Kingdom
Support Analyst (UK) About Adaptiva Adaptiva, the Autonomous Endpoint Management company, delivers the fastest way to patch and manage endpoints at scale. The company offers OneSite, the first fully adaptive autonomous endpoint management (AEM) platform. At Adaptiva, we pride ourselves on being a great place to work, driven by our relentless purs
Job Source: AdaptivaPiccadilly One
epsom, england, United Kingdom
Piccadilly One is working with a successful UK organisation that is currently looking for a well-rounded IT Support Contractor to join its IT Support Function. This role is offered on an Inside IR35 basis, Hybrid Working available, 3-6 months. Tech stack and duties below. Responsibilities Provide 1st line technical support. Collaborate with the
Job Source: Piccadilly OneThe Doyle Collection
London Area, United Kingdom
Join The Doyle Collection as an IT Support Analyst and play a pivotal role in ensuring seamless operations across our properties. Responsibilities: Provide exceptional customer service to hotel staff, and other stakeholders Serve as a point of contact for hotels, addressing and resolving any systems issues or concerns Collaborate with team membe
Job Source: The Doyle CollectionHays Specialist Recruitment Limited
London
Your new company We are a leading specialist currency and asset manager with circa $99 billion (as at 31 December 2023) in Assets Under Management Equivalent. Our company's services include currency management, sustainable finance, and asset management. Our clients are largely institutions, including pension funds, charities, foundations, endowmen
Job Source: Hays Specialist Recruitment LimitedLondon
Position: Support Analyst
Location: London, W1W 5PL, UK
Role: Full time (37.5 hours per week). Five days per week in the London office
An amazing opportunity that will enable you to join our growing and exciting Technology team. You will be the first line of support triaging helpdesk tickets and providing 1stand 2ndline support. Your core role will be making sure all members of staff can operate business as usual, but there will be scope to be involved in some Technology projects. You will work closely with other members of the support team and the Systems Engineer.
Record Financial Group:
Record is a leading specialist currency and asset manager with $99.5 billion (as at 31 December 2023) in Assets Under Management Equivalent. Record’s services include currency management, sustainable finance, and asset management. Our clients are largely institutions, including pension funds, charities, foundations, endowments, and family offices.
Record’s offices are in London and Windsor in the UK, Zürich, New York and Frankfurt. The relevant team is based in the London office.
Responsibilities:
Day to Day IT Issues
Investigate and Troubleshoot Issues
Desktop Operating System Deployment and Customization
Configuration and Maintenance of Mobile Devices
Creating and Maintaining Users/Groups in Active Directory/Microsoft Entra
Liaison with 3rdParty Vendors
Meeting Room Setups and Management
Desk Moves
Working Out of Hours as Required
Documentation of Procedures and Systems
Assist with anything else as and when necessary
Incident Ownership and Escalation
Report All Major issues to Head of Technology
Essential Skills:
Financial Markets: 2yrs minimum
Working in Small teams
Cloud and On-Premise Technologies
Technical
Windows Desktop: Windows 10/11
Windows Server: Server 2016+
Microsoft Entra
Microsoft Intune
Microsoft Office: 2016, 365
VMWare Horizon: 7.x, 8.x
Active Directory
Ability to Prioritise
Strong Communicator
Below would be great to have but not essential.
Cloud: Azure
Database: MS SQL Server, Oracle
Desktop: Defender, Teams
Monitoring Tools: Auvik
Networking: Arista, Brocade, Checkpoint, Cisco
Project Management Tools: Jira & Confluence
Scripting: Powershell
Server Management: Exchange, Group Policy, NTFS Permissions, Veeam, VMWare
Storage: Pure
Benefits:
Bonus scheme - paid twice a year (usually November & June)
Pension - defined contribution scheme: 11% employer contribution plus may elect for additional personal contributions. Some cash flexibility allowed
Private medical (BUPA) employee cover - option to purchase cover for partner and family
Dental insurance - employee cover and option to purchase cover for partner and family
Life insurance
Permanent health insurance
Medical health assessments
Ride2Work cycle scheme
Salary sacrifice car scheme
Subsidised gym membership
Share incentive plan (SIP) with Record matching
20 days minimum holiday, discretionary additional holiday may be taken
Study support for further qualifications. Full support and training from the company and the team
Equal Opportunities Statement
Record is proud to be an Equal Opportunities Employer. For our employees to reach their full potential they need to feel valued, included, and respected. This is the culture that Record works towards and, as part of this, we celebrate individual differences and aim to promote a sense of belonging.
Disability Confident
As a Disability Confident employer, we have an inclusive recruitment process and will hire anyone from any background. Where there are barriers to applying, we are committed to discussing options with you to make the process more accessible and provide reasonable adjustments.
Support Analyst jobs in London
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