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DGH Recruitment
London Area, United Kingdom
IT Support Analyst / 1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst / 1st/2nd Line Support Analyst to join our London based law firm on a permanent basis. IT Support Analyst / 1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all
Job Source: DGH RecruitmentAbsolute Recruit
London Area, United Kingdom
Are you an IT Support Analyst looking to be part of a forward-thinking and highly recognisable household brand in the UK? Absolute Recruit are partnering exclusively with a dynamic and creative minded household name who are looking to grow their IT Support function. Reporting into the IT Lead, the IT Support Analyst will deal with tickets of varyi
Job Source: Absolute RecruitJameson Legal
London Area, United Kingdom
An interesting new opportunity has arisen at a leading law firm for an IT support Analyst. This is a 6-month contract based in the London office. Working as part of the IT team, the main purpose of this role will be to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. Main Responsibilities: Logging, managing
Job Source: Jameson LegalAbsolute Recruit
London
Job Description🌟 Are you an IT Support Analyst looking to be part of a forward-thinking and highly recognisable household brand in the UK? 🌟 Absolute Recruit are partnering exclusively with a dynamic and creative minded household name who are looking to grow their IT Support function. Reporting into the IT Lead, the IT Support Analyst will deal w
Job Source: Absolute RecruitJameson Legal
London
Job Description An interesting new opportunity has arisen at a leading law firm for an IT support Analyst. This is a 6-month contract based in the London office. Working as part of the IT team, the main purpose of this role will be to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. Main Responsibilities:
Job Source: Jameson LegalDGH Recruitment
London
Job Description IT Support Analyst / 1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst / 1st/2nd Line Support Analyst to join our London based law firm on a permanent basis. IT Support Analyst / 1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technol
Job Source: DGH RecruitmentPrimis
London
Job DescriptionJob Title: IT Support EngineerIndustry: AdvertisingJob Type: Permanent Salary: £40,000 - £45,000 Location: City of London (Hybrid) Role:Providing 1st and 2nd line support. Collaborate with help desk team to resolve support tickets. To escalate and work with third parties to appropriately resolve issues. Conduct audits and make recomm
Job Source: PrimisSaville Assessment
London
Job DescriptionIT Support Engineer Department: ITContract: Permanent Office Location: New Malden, Greater London Working Arrangement: Office based Salary: £32-40k dependent on experienceClosing Date: Friday 17th May The Role We are looking for a Support Engineer to provide first and second line support for employees using internal systems and of
Job Source: Saville AssessmentLondon
IT Support Analyst
The MRC’s Laboratory of Medical Sciences (LMS) is a scientific institute with a unique computing environment using Windows, Mac, and Linux. Supporting world class scientific research, you will be part of a team that delivers ICT services that enable pioneering science to take place. The primary function of this role is to provide computing infrastructure and scientific applications support.
If you are an experienced, highly motivated, hands-on IT professional with a drive to succeed and passion for personal development in different aspects of Computing, this is your chance to develop and deliver at the highest level. Our unique IT infrastructure will expose you to a diverse computing environment that uses large scale storage, HPC, virtualisation technologies supporting cutting-edge scientific equipment. LMS contains a diverse workforce generating a variety of eclectic requests and challenges.
Responsibilities
You will have an opportunity to support the LMS alongside a multiskilled small team of IT professionals in the LMS’s Computing Facility based in the new building. You will be providing user focussed IT support, resolving incidents and fulfilling requests from the user community. You will take part in application design and development to determine client needs and ensure that product adheres to specifications and standards. You will also liaise with Imperial College London (ICL) and ICL Healthcare NHS Trust; stakeholders in the work that takes place at the LMS and shared IT resources with ICL.
Key Technical Skills
· 1st-2nd and some 3rd line IT support across the IT estate
· Managing, monitoring, triaging, and responding to IT requests via the IT ticketing system and IT helpdesk email
· Installing, troubleshooting and maintaining operating systems, software updates and releases across a Windows, Mac and Linux environment
· Ability to coordinate repair of device hardware failures
· Ability to set up and work with mobile devices
· Support the team to deliver storage and backup solutions in line with application functionality
· Understanding of High Performance Computing and compute cluster hardware
We offer a wide range of employee benefits, including access to Edenred which is a payment and discount portal, 30 days annual leave, a defined benefit pension scheme, family friendly policies, and support with CPD. For more details, visit benefits of working for UKRI.
We are committed to advancing EDI and as "Disability Confident" employers, we guarantee to interview all applicants with disabilities who meet the minimum criteria for the vacancy. Learn more about some of our workplace inclusion initiatives.
To apply, please cliick apply and upload your CV, the names and contacts of two references, along with a cover letter stating why you are applying for this post (providing evidence against the requirements of the job as per as per the Job Description and Person Specification). Please quote reference number LMS 2406.
This job does not fulfil the UK Government minimum salary criterion for obtaining sponsored migrant worker status, we will be unable to apply for sponsorship for anyone not eligible to work in the UK.
Closing date: 21 May 2024
IT Support Analyst jobs in London
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