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Eligo Recruitment
London Area, United Kingdom
macOS IT Support Analyst Are you ready to dive into a dynamic role that combines tech expertise with a positive, can-do attitude? A globally leading creative agency is on the lookout for a macOS and Jamf IT Support Engineer to join their vibrant team in the heart of London! Why join? You’ll become part of a small team where you'll have the chan
Job Source: Eligo RecruitmentPeaple Talent
England, United Kingdom
24/7 Service Desk Analyst | UK Remote | £36,000 This is an exciting role to join a collaborative company where you will be responsible for providing technical support, troubleshooting, and customer service to clients. This role provides excellent exposure to a wide range of technologies and the opportunity to further develop your skills. You will
Job Source: Peaple TalentHarrington Starr
London Area, United Kingdom
Desktop Support - Investment Banking London - 5 days in office Contract £27 per hour (£200 per day) You'll be working in the heart of London's Trading area with an Investment Bank. As a desktop support engineer / analyst you'll be providing 1st and 2nd line support to IT problems. Working directly with end users and gaining lots of experience and
Job Source: Harrington StarrGas Strategies
London Area, United Kingdom
Responsibilities: Support staff with hardware and software problems, servers and other systems (as required) – Windows 10, Windows 11 and Windows server 19, Mac OS (beneficial), photocopiers and printing management software. Onboarding of new starters (IT induction, access card preparation, SharePoint access, mailbox preparation, MFA, Mobile device
Job Source: Gas StrategiesMovement8
London Area, United Kingdom
IT Support Engineer – 2nd/3rd line, Windows, Networks This is a permanent position, paying £35-40k depending on related experience and will require on-site working across 2 clients in London (East London & Central London). Working for a successful, growing MSP you will be splitting your time between working onsite for one of their most important
Job Source: Movement8Talent
England, United Kingdom
Are you looking for a new infrastructure based role? Are you confident supporting servers and systems within a public sector environment? Look no further… Principle ICT Officer Permanent Opportunity Hybrid working in the North East £37,000 - £42,000 Our public sector client, based in the North East, is looking to add another permanent member to
Job Source: TalentAlTi Tiedemann Global
London Area, United Kingdom
Company Description AlTi Tiedemann Global (“ALTi”) is a NASDAQ listed global wealth and alternatives manager, in the business of turning powerful ideas into high-performing strategies and solutions. The firm currently manages or advises on approximately $68 billion in combined assets and has an expansive network with over 490 professionals across t
Job Source: AlTi Tiedemann GlobalThe IN Group
London Area, United Kingdom
IT Support Manger (1 Year FTC) Salary + Bonus The IN Group 1 Year FTC Hybrid working, City of London The IT Support Manager leads the team of IT Support Technicians to provide outstanding service to our clients and is responsible for managing day-to-day operations, developing and implementing IT support processes, ensuring that our clients receive
Job Source: The IN GroupLondon Area, United Kingdom
Join The Doyle Collection as an IT Support Analyst and play a pivotal role in ensuring seamless operations across our properties.
Responsibilities:
Provide exceptional customer service to hotel staff, and other stakeholders
Serve as a point of contact for hotels, addressing and resolving any systems issues or concerns
Collaborate with team members to ensure efficient and effective support to all properties
Maintain a high level of accuracy and attention to detail when handling data and documentation
Communicate effectively and professionally with a diverse range of individuals, including hotel staff, corporate team members, and guests.
Monitor and track technology support performance metrics and report findings to management
Identify areas for improvement within the support process and offer solutions
Stay updated on company policies, procedures, and industry trends to ensure accurate and up-to-date support to hotels
Utilise problem-solving skills to resolve issues and provide solutions to hotel staff.
Adhere to company standards and protocols to ensure consistency and quality in all operations support activities.
Act as a conduit for IT support for the business, working in lock-step with our IT Managed Service Provider to deliver first line support to users.
Understand and manage the IT procurement process
Keep documentation up-to-date
Analyse and support training needs of end users, ensuring the new systems and processes are embedded into the organisation
Assist in establishing documents, testing, and communicating appropriate emergency procedures to follow when the hotel computer system(s) are inoperable
Assist in the development, management and maintenance of the department IT budget, including all IT vendor service agreements, and managing third party vendors
Work closely with the Engineering department to ensure the proper maintenance of all in-room technology
Perform other duties as assigned
Skills and Knowledge
Understanding fundamentals of hotel IT systems, processes and procedures
Polished communication skills – able to disseminate complex technical information to a non-technical audience, both verbally and in writing
Highly organised, with attention to detail around process and documentation
Comfortable working in a fast-paced environment and being flexible to adapt to changing priorities in line with business needs
Experience with phone systems, Wi-Fi hardware, networks and hardware as well as daily use of office equipment such as printers
Ability to work in a variety of environments and to stand, walk, and climb as needed
Must be available to be on call, able to work nights, holidays and weekends as needed
The Perks of working for The Doyle Hotel:
TripAdvisor Incentives
Upselling incentives
Holiday allowance increasing with length of service up to 25 days
Free meals on duty
50% discount when dining with The Doyle Collection
Discounted rates when staying in our hotels
Training dedicated to personal development
Cycle to work scheme
Discounts in selected stores and online shops
Life Insurance and Company Pension
Complimentary uniform and dry cleaning
One paid volunteering day per year
Free access to the Employee Assistance Programme
Hotel Incentives and rewards
Staff summer parties, Christmas parties and regular team get togethers
Refer a Friend bonus scheme
The Doyle Collection
The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.
We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.
Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.
IT Support Analyst jobs in London Area, United Kingdom
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