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Sharp UK
London, England, United Kingdom
Information Technology Support Analyst London Liverpool street Permanent Salary – Negotiable dependant on experience This role will be diverse and offers an opportunity to learn a multitude of technologies, by investigating and resolving a variety of requests and incidents. This role is suited to an individual who is keen to learn and develop but
Job Source: Sharp UKVertex Search
London Area, United Kingdom
Vertex Search are now looking to find a talented and driven Helpdesk Analyst for our top tier financial services client based in central London. Your Role Tech troubleshooting: Handle first line issues within a predominantly Microsoft setup, including desktop, hardware and AV support Network know-how: Tackle basic connectivity tasks to keep syste
Job Source: Vertex SearchHays
London Area, United Kingdom
Core purpose of the role: An amazing opportunity that will enable you to join our growing and exciting Technology team. You will be the first line of support triaging helpdesk tickets and providing 1st and 2nd line support. Your core role will be making sure all members of staff can operate business as usual, but there will be scope to be involved
Job Source: HaysEligo Recruitment
London Area, United Kingdom
macOS IT Support Analyst Are you ready to dive into a dynamic role that combines tech expertise with a positive, can-do attitude? A globally leading creative agency is on the lookout for a macOS and Jamf IT Support Engineer to join their vibrant team in the heart of London! Why join? You’ll become part of a small team where you'll have the chan
Job Source: Eligo RecruitmentAimtech Recruitment Ltd
London Area, United Kingdom
IT Support Analyst required to work for prestigious brand based in Central London. The role is based onsite 5 days a week and you will need to have experience of working within a fast paced environment. IT Support Analyst Requirements Comfortable being hands on with dealing with telephony, Wi-Fi, hardware, networks and general office equipment. Ab
Job Source: Aimtech Recruitment LtdTRIA
England, United Kingdom
Senior IT Security Analyst Up to £55,000 Hybrid – 2 days per week at either the London, Weymouth, or Newcastle offices We are representing a leading B2C retailer who are in the process of modernising their technology estate, with significant investment in IT. As the Senior IT Security Analyst, you will report to the Head of Information Security,
Job Source: TRIATalent
England, United Kingdom
Are you looking for a new infrastructure based role? Are you confident supporting servers and systems within a public sector environment? Look no further… Principle ICT Officer Permanent Opportunity Hybrid working in the North East £37,000 - £42,000 Our public sector client, based in the North East, is looking to add another permanent member to
Job Source: TalentMovement8
London Area, United Kingdom
IT Support Engineer – 2nd/3rd line, Windows, Networks This is a permanent position, paying £35-40k depending on related experience and will require on-site working across 2 clients in London (East London & Central London). Working for a successful, growing MSP you will be splitting your time between working onsite for one of their most important
Job Source: Movement8England, United Kingdom
24/7 Service Desk Analyst | UK Remote | £36,000
This is an exciting role to join a collaborative company where you will be responsible for providing technical support, troubleshooting, and customer service to clients. This role provides excellent exposure to a wide range of technologies and the opportunity to further develop your skills.
You will be responsible for providing a combination of 1st and 2nd line support to customers on a shift rotation (including night shifts.)
Please note – This is a fully remote role where you will be expected to work a ‘4-on, 4-off’ shift rota of days followed by night shifts (8am-8pm, 8pm-8am).
The Role:
Engage with customers via multiple channels (including phone, email, chat and service portal), providing efficient and effective customer service to our customer’s end users and other key stakeholders
Act as the first point of contact for technical service requests and incidents
Provide 1st and 2nd line diagnosis and resolution or fulfilment of incidents and requests
The Candidate:
Previous experience of providing IT support at 1st and 2nd line level
Experience of managing a ticket queue, ensuring SLA’s are met in all instances
Knowledge of server operating systems, Active Directory, Group Policy, and network architecture (DNS, DHCP, TCP/IP) is desirable
Knowledge of MS Azure services and offerings is desirable
The Package:
Basic salary: up to £30,000
Benefits include:
Remote working
20% shift allowance on top of base salary
Tailored training program
Health Cover
Please note you must be willing to work a shift pattern including night shifts.
Interested?
If you think you're right for this 24/7 Service Desk role then click the 'Apply Now' button and send us your CV.
Senior Information Technology Support Analyst jobs in England, United Kingdom
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