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Aimee Willow Connex
London
The Role The successful candidate will report to the London-based Associate Director of ICT and will work closely with our larger ICT team based in Mumbai. The Responsibilities Managing all aspects of the Lonon office hardware and software requirements Purchasing and upgrading laptops and desktops Investigating and solving internet connectivity iss
Job Source: Aimee Willow ConnexProactive Appointments
London
IT Support Analyst – 6 Month FTC Our client seeks an experienced IT support Analyst to join their team on a 6-Month Fixed Term Contract. Please note, the role is 100% on-site in London. You will be expected to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. You will be the onsite presence for desk side suppor
Job Source: Proactive Appointmentsvertex-it-solutions
London
Job Summary: To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.This role is 5 days a week in the office. Main Responsibilities: Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutio
Job Source: vertex-it-solutionsRecord Financial Group
London
Position: Support Analyst Location: London, W1W 5PL, UK Role: Full time (37.5 hours per week). Five days per week in the London office An amazing opportunity that will enable you to join our growing and exciting Technology team. You will be the first line of support triaging helpdesk tickets and providing 1stand 2ndline support. Your core role will
Job Source: Record Financial GroupMRC Laboratory of Medical Sciences
London
IT Support Analyst The MRC’s Laboratory of Medical Sciences (LMS) is a scientific institute with a unique computing environment using Windows, Mac, and Linux. Supporting world class scientific research, you will be part of a team that delivers ICT services that enable pioneering science to take place. The primary function of this role is to provid
Job Source: MRC Laboratory of Medical SciencesPursuit Resources Group
London
Are you ready to step into an exciting opportunity with a global SaaS organisation? My client is looking for a Dedicated Support Analyst to join their fast-paced growing organisation! Location - Fully Remote Salary - £27,000 - £32,000 Start Date - ASAP As part of the Customer Support team, you will be responsible for managing and maintaining th
Job Source: Pursuit Resources GroupOn Track Retail Ltd
London
Client Support Analyst Summary: We are a software development company specialising in providing online retailing platforms for the transport industry. In the last year, we have sold over six million train tickets for our two major UK Clients. As a Client Support Analyst, you will act as a link between our external Service Desk and our internal busi
Job Source: On Track Retail LtdGoodman Masson
London
Software Support Analyst Offering up to £32,000 per annum Located in London Victoria Permanent Hybrid working (3 days in office) About The Company This company is a world-leading miner of responsible coloured gemstones. They are the operator and 75% owner of both the Kagem emerald mine in Zambia (believed to be the world's single largest producing
Job Source: Goodman MassonBrentwood
We're searching for a Customer Service focussed Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business.
Your Role:
Provide first and second-line support for IT inquiries and technical issues.
Troubleshoot, triage, and resolve complex system problems.
Collaborate with cross-functional teams to improve customer service and address systemic issues.
We Need:
2+ years in customer service or technical support
Strong technical skills, excellent communication, and a customer-first mindset.
Experience with CRM and ticketing platforms.
This is an organisation who invest heavily in their staff, it’s an opportunity to progress and grow within a market leading company.
To discuss in detail, please get in touch ASAP
Customer Support Analyst jobs in Brentwood
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