Operations Manager
London Area, United Kingdom
Operations Manager, 32K. Adventure Tour Operator are looking for a new Operations Manager to manage the operations of their tours. This an award-winning company with an excellent reputation and a very exciting product portfolio.
Operations Manager Responsibilities:
Manage the operations of adventure tours
Negotiate with ground-handlers to contract various services for tours
Handle operational and crisis issues if they occur.
Liaison with partners at destinations confirming allocations and booking services
Creation of all client’s literature and support with visa processes
Maintenance of safety and quality standards
Prepare and support Tour Leaders
Provide DMC’s with post tour feedback
Help to develop touring programme
Collaborate with the sales and product teams.
Have responsibility of the emergency phone on a rota basis
Work with the Sustainability Manager to manage carbon footprints and to source social and environmental projects
Operations Manager Experience Required:
Experience in experiential tour operations
Preference to candidates with experience in logistics and operations, however candidates from rounded tailormade travel sales roles may be considered dependent on experience
Personal global travel experience - enormously beneficial
Operations Manager Additional Info:
Mon – Fri, 9 – 5.30pm
25 days annual leave per year
2 - 4 office days per month – London
Emergency phone 8-10 weeks of the year.
Volunteering days on full pay
If you would like to apply for this Operations Manager role please apply to this advert, send your CV to [email protected]