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Elevation Recruitment Group
Doncaster
Elevation Recruitment Group are delighted to be recruiting for a growing business in Doncaster for a Customer Services Manager on a permanent basis. Key information:•£28,000-£32,000 •40 hour week - flexible start / finish time •Office Based- Doncaster •25 days holiday + bank hols<b...
Job Source: Elevation Recruitment GroupHays Specialist Recruitment Limited
Sheffield
Your new company An established, thriving and expanding business in Sheffield recruiting for a Customer Services Manager, ideally from a commercial, manufacturing background, to manage a team of 7. Your new role A very exciting time to join this international business! Looking after a happy, engaged and knowledgeable team, this role will be pivotal
Job Source: Hays Specialist Recruitment LimitedChase and Holland
Doncaster
Customer Services Manager – Doncaster – Up to £30,000 Chase & Holland are proud to be working exclusively with a successful manufacturing business in the Doncaster area who are currently seeking an enthusiastic and experienced Customer Service professional to join their team. This is a great opportunity to join a forward-thinking team, where you’
Job Source: Chase and HollandChase and Holland Recruitment Ltd
Doncaster
Customer Services Manager – Doncaster – Up to £30,000 Chase & Holland are proud to be working exclusively with a successful manufacturing business in the Doncaster area who are currently seeking an enthusiastic and experienced Customer Service professional to join their team.This is a great opportunity to join a forward-thinking team, where you’ll
Job Source: Chase and Holland Recruitment LtdElevation Recruitment Group
Doncaster, England, United Kingdom
Elevation Recruitment Group are delighted to be recruiting for a growing business in Doncaster for a Customer Services Manager on a permanent basis. Key information: £28,000-£32,000 40 hour week - flexible start / finish time Office Based- Doncaster 25 days holiday + bank hols Westfield Health In this role you will play a pivotal role supporting
Job Source: Elevation Recruitment GroupEE
Doncaster
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Doncaster . Youll be talking over the phone to customers with all
Job Source: EEJark PLC
Wakefield
We are recruiting a Customer Service Advisor to join our Customer Satisfaction Centre This is a part time, permanent role.Requirements:Liaising with customers, providing excellent service every time.Speaking to local authorities and councilsReporting faulty equipmentChasing existing workRequesting new installations and general enquiries, as well as
Job Source: Jark PLCAibo Recruitment Ltd
Normanton
Job Purpose In this important role within the Company, you will provide high level administration support and co-ordination to the Customer Experience team. You will strive to ensure that all administrative tasks are completed in a timely and efficient manner. With a keen eye for detail, you will understand the need to provide a seamless service t
Job Source: Aibo Recruitment LtdDoncaster
Customer Service Manager
Doncaster
£38,000 - £45000
International manufacturing & tech business
Client Details
Page Group are working in partnership with an international business within the manufacturing and tech industry who are looking for a new Customer Service Manager to join their UK Head Office based in Doncaster. This is a key role and will join the UK SLT
Description
Manage the internal customer service function responsible for all B2B customer interactions across the UK
Ensure customer orders are processed accurately and inform customers of their order status including and potential changes around dispatch
Review and change operating procedures where required to improve performance and customer satisfaction
Manager and assign engineers responsible for installations and servicing, ensuring resource levels match customer requirements
Ensure repairs and servicing are within contractual SLA's and agreed timescales
Take ownership of escalated customer issues in a timely manor
Liaise with other key international business areas to ensure stock level are able to meet customer demand and understand production lead times
Create and provide reports to key directors around customer satisfaction, OTIF and SLA's
Build strong working relationships with key B2B customers leading to strong retention and customer satisfaction
Profile
Experience managing a similar customer service function
Customer focused approach
Ability to work in a time sensitive environment
Ability to drive improvements
Strong communication skills across the board
Job Offer
The role of Customer Service Manager will join an international business within the manufacturing and tech space at their UK head office in Doncaster
The role offers a salary of £38,000 - £45,000 depending on experience along with excellent company benefits
Customer Service Manager jobs in Doncaster
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