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Customer Service Advisor

Wakefield

We are recruiting a Customer Service Advisor to join our Customer Satisfaction Centre This is a part time, permanent role.Requirements:Liaising with customers, providing excellent service every time.Speaking to local authorities and councilsReporting faulty equipmentChasing existing workRequesting new installations and general enquiries, as well as efficiently and effectivelyPlanning engineer resource and workload.Skills Required:Excellent telephone manner and naturally friendly and empathetic styleConfident communicatorAbility to organise and plan effectivelyCompetent IT user, in the use of MS Office (Outlook, Word, Excel),Previous experience in customer service Skills: Customer ServiceOutlookWordExcel Keywords: Customer ServiceOutlookWordExcel

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Customer Service Advisor jobs in Wakefield

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