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Logistics People
Sherburn in Elmet
Customer Service Advisor Wanted In SHERBURN! Logistics People are looking for a Customer Service Advisor to join our team. Location: Sherburn Working Hours: Monday - Friday 07:00 - 15:00 Shifts Available Sunday - Thursday 18:00 - 02:00 Shifts Available Pay rate: £11.44 P/hr Logistics People are currently recruiting a Customer Service Advisor t
Job Source: Logistics PeoplePertemps Leeds Commercial
Barnsley
Customer Service Advisor£12.97 - £14 Per hour37.5 hours per week + possible overtimeCortonwood, S73 Do you have previous customer service, call centre or complaints handling experience? Do you enjoy working in a fast-paced environment where you will be on the phone the majority of the day? Can you solve problems, find solutions and remain calm u
Job Source: Pertemps Leeds CommercialLucy Walker Recruitment Ltd
Leeds
Looking for a summer customer service temp role? Are you immediately available and looking for temporary work until the end of the summer to cover seasonal workload. We are working with a well-known and respected company in Leeds who are seeking several customer service advisers to support them at this busy time, working full time over a range of
Job Source: Lucy Walker Recruitment LtdMorgan Sindall Property Services
Leeds
Fixed Term for 6 Months (Maternity Cover), Full Time - 40 hours per week We have an exciting opportunity for a Customer Service Advisor to join us at our hub in Leeds. About the Roles As a Customer Service Advisor joining our team, you’ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers and supervisors to s
Job Source: Morgan Sindall Property ServicesTechnical Prospects
Leeds
Customer Service Advisor Offering £23,000 - £24,000 Basic Salary Plus Benefits. Our client is a global supplier of products, services, and solutions to the retail industry. They are now recruiting a Customer Service Advisor to join their Customer Support team. As a Customer Service Advisor, the successful candidate will be responsible for the comp
Job Source: Technical Prospectswild recruitment
Wakefield
Are you looking for a rewarding career path? Do you want to be part of a dynamic workforce for a company that dominates the UK? Wild Recruitment are proud to be working in partnership with Yorkshire Ambulance Service to support recruitment for NHS 111 - Customer Service Advisor roles based in Wakefield (WF2 0XQ). No previous experience is ne
Job Source: wild recruitmentZachary Daniels
Leeds
Customer Service Advisor | Up to £25k | Leeds/ Hybrid We are currently partnered with a stylish and slick new retail brand as they look for a brand-new Customer Service Advisor. In order to keep up with their ever-increasing volume of orders whilst providing top level se...
Job Source: Zachary DanielsZachary Daniels
Huddersfield
Customer Service Advisor | Up to £25k | Huddersfield/Hybrid We are currently partnered with a stylish and slick new retail brand as they look for a brand-new Customer Service Advisor. In order to keep up with their ever-increasing volume of orders whilst providing top level service for our loyal customer base, they're keen to expand the customer s
Job Source: Zachary DanielsLeeds
Job Title: Customer Service Advisor
Salary: £11.44ph
Morley, Leeds (Hybrid)
Temporary - ongoing
Full time working hours (39 hours a week) between the hours of 8am and 6pm. This will be over 5 days out of the 7 and will include weekend working.
Interviews will be held on Monday 15th April for a start date of Monday 22nd April 2024.
The role / Main duties and responsibilities
Respond directly to customers and client enquiries on an inbound/outbound basis either through telephone or email with a resolution within productivity and handling time targets
Inform customers and clients of the outcome of their enquiries by working with other areas of the business such as Link to Operations, Contractor Team, Parcelshop Operation and International partners so that you have the required information to make a decision
Make decisions that exceed customers expectations having reviewed enquiry investigation information so that the customer gets the best outcome
Handling client and customer calls/enquiries and contacts in line with our Customer Experience standards (CSAT) providing excellent customer service ensuring our Contact Quality standards are maintained
Meet output and productivity targets relating to the above on a daily and weekly basis
Maintain customer satisfaction ratings based on criteria set forth by the company
Update and maintain the CRM and in-house tracking systems after each customer/client interaction
Contribute to and achieve individual and team targets relating to contact quality, productivity and other KPI's
Experience sought / Personal Qualities desired
Must be available to work some holidays and weekends
Fluent in written and verbal English language
Strong Computer literacy skills
Experience of working in an outbound contact centre is desirable
Experience of maintaining multiple systems at once
Able to work to individual and team targets
Understanding of CSAT and Quality within a contact centre environment
Working knowledge of CRM is desirable
Excellent verbal communication skills
Strong problem-solving abilities
Closing date: 18.04.2024
To Apply please follow the application process for the site this job is advertised on or email your CV to By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
If this role is permanent, Hawk 3 Talent Solutions is operating as the employment agency. If this job is a temporary role, Hawk 3 Talent Solutions is operating as the employment business. Hawk 3 Talent Solutions is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job
Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy
Customer Service Advisor jobs in Leeds
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