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Big Fish Little Fish
Doncaster
GBIS Co-ordinator Summary of the Role Overview: The main purpose of this role is the booking, reviewing and processing of Loft and Cavity Measures, ensuring they are compliant with PAS 2035 through each stage of the GBIS journey. Responsibilities * Conduct phone conversations with customers in a professional manner at various stages in the GBI
Job Source: Big Fish Little Fishbig fish little fish
Doncaster
GBIS Co-ordinator Overview: The main purpose of this role is the booking, reviewing and processing of Loft and Cavity Measures, ensuring they are compliant with PAS 2035 through each stage of the GBIS journey. Conduct phone conversations with customers in a professional manner at various stages in the GBIS process, maintaining accurate information
Job Source: big fish little fishHuntress
Leeds
We have an exciting opportunity for an individual who has experience in Customer Service or Order Processing. We're seeking a bubbly and approachable Customer Service professional who thrives in a fast-paced, busy environment. This is working for a company who have many exciting products and clients, and this is not a heavily telephone-based role.
Job Source: HuntressHAYS
Leeds
Job Description 12 Week Temp to Perm - Customer Service Administrator based on site in the office in Leeds Job Title: Customer Service Administrator Location: Leeds Salary: £20,624 per annum Working Hours: 37.5 hours per week, on site 5 days a week - Free Parking on site Job Description: We are looking for a Customer Service Administrator
Job Source: HAYSReed
Bradford
Salary: £22,310 per annum + Excellent Benefits Location: Bradford, West Yorkshire (Hybrid working system) Job Type: Full-time We are currently seeking a Customer Service Administrator to join one of our prestigious clients in Bradford. This role offers a hybrid working system and a competitive salary with an extensive benefits package. If you are p
Job Source: ReedReed
Bradford
Salary: £22,310 per annum + Excellent Benefits Location: Bradford, West Yorkshire (Hybrid working system) Job Type: Full-time We are currently seeking a Customer Service Administrator to join one of our prestigious clients in Bradford. This role offers a hybrid working system and a competitive salary with an extensive benefits package. If you are p
Job Source: ReedElevation Recruitment Group
Leeds, England, United Kingdom
Customer Service Administrator Leeds LS9 £24,000 per annum Office-based role 24 days holiday Free parking Monday to Friday, 8 AM to 4:30 PM Company Overview: Elevation Recruitment is proud to represent a Leeds based wholesaler, renowned for its quality products and exceptional customer service. Our client is seeking a proactive and organised Cus
Job Source: Elevation Recruitment GroupHuntress - Leeds
Leeds
We have an exciting opportunity for an individual who has experience in Customer Service or Order Processing. We're seeking a bubbly and approachable Customer Service professional who thrives in a fast-paced, busy environment. This is working for a company who have many exciting products and clients, and this is not a heavily telephone-based role.
Job Source: Huntress - LeedsNormanton
Job Purpose
In this important role within the Company, you will provide high level administration support and co-ordination to the Customer Experience team. You will strive to ensure that all administrative tasks are completed in a timely and efficient manner. With a keen eye for detail, you will understand the need to provide a seamless service to our customers in all areas of the Company’s business activity.
Responsibilities
Teamwork:
• Work closely with members of the Customer Experience and Sales teams to ensure an efficient and professional service
• Support and assist colleagues through sharing of knowledge
• Work flexibly, helping with reasonable ad hoc duties as required
Positivity:
• Demonstrate the Company Values in everything you do
• Respect all colleagues and customers, being polite and courteous at all times
• Demonstrate a "can-do" attitude, striving to support colleagues in the best way possible
Ownership:
• Act as initial point of contact for department emails, monitoring, coordinating and administering the central admin email account
• Support colleagues in the Customer Experience and Sales teams to ensure that customer issues are kept to a minimum, and where they do occur, that they are resolved quickly and with a positive outcome
• Carry out administrative tasks triggered by customer enquiries, working with care and efficiency at all times
• Respond to all phone calls and e-mails effectively and professionally
• Ensure all customer contact is recorded on the customer’s record, and any follow-up actions are completed in a timely manner
• Communicate confidently and effectively during dealings with customers
• Conduct quality checks in line with departmental procedures
• Carry out the administration duties associated with machine off-hires
• Effectively co-ordinate machine breakdown support
• Liaise with customers to book appointments
• Co-ordinate and administer the capital sales process
• Report any opportunities and threats to the Customer Experience Executive or Head of Customer Service, escalating concerns and suggestions for improvement
• Proactively seek new ways of ensuring the highest levels of customer service
Skills Required
• Excellent time management, administration and organisational skills
• A confident communicator with people at any level within an organisation
• Good written and verbal communication skills with a friendly telephone manner
• Self-motivated with an ability to work autonomously and take responsibility
• Impeccable attention to detail
• Ability to meet deadlines
• The ability to make commercially viable decisions
• A flexible approach, with a positive and confident outlook and a willingness and ability to react positively to changing business demand
Customer Service Administrator jobs in Normanton
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