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Senitor Associates
Leeds, England, United Kingdom
2nd /3rd line Infrastructure engineer – Leeds - £30-45k An established client of ours in the Technology sector are looking for a 2nd /3rd line Infrastructure engineer to join their internal IT department, on a permanent basis. The successful candidate will respond to resolving 2nd /3rd line incidents Logging tickets and assisting to projects provi
Job Source: Senitor AssociatesHott Source
Bradford, England, United Kingdom
IT Support Engineer Position: IT Support Engineer (2nd Line) Location: Bradford, West Yorkshire Salary : £25,000 - £28,000 + Excellent Benefits A longstanding (20+ years) IT Solutions and Service Provider has an exciting new opportunity for a 2nd Line Engineer to join them in Bradford, supporting the infrastructure of high-profile customers. Th
Job Source: Hott SourceWhiteSpider
Leeds, England, United Kingdom
Job Title: 2 nd Line Network Support Engineer Employment Type: Full-time, Permanent Location: Leeds LS11 9YJ: reliably commute or plan to relocate before starting work (preferred) - Hybrid working available with a minimum of 2 days working in the office Salary: £35,000 - £50,000 (Based on tested experience) with £5,000 On-Call Allowance O
Job Source: WhiteSpiderHott Source
Bradford, England, United Kingdom
Senior IT Support Engineer - Bradford Role: Senior IT Support Engineer Location: Bradford Salary: £35,000 A longstanding MSP in Bradford is seeking an experienced Senior IT Engineer to add to its team. They are seeking an individual with a passion to learn and develop, as well as having the autonomy and self confidence to assist the help desk wi
Job Source: Hott SourceSimpson Millar
Leeds
IT Infrastructure Engineer Salary - Competitive Location - Remote / Hybrid - Manchester/Leeds Mon - Fri 9am - 5.30pm (Due to the Nature of the role these hours will be variable, and flexibility will be required to cover activities outside of core business hours (evenings & weekends) as required.) We are currently looking to recruit an experienced I
Job Source: Simpson MillarEitex
Castleford, England, United Kingdom
IT Helpdesk Support Engineer Job description Job Vacancy **Background:** Eitex, a leading IT systems and cloud services provider, is seeking a dynamic individual to join our team in Wakefield, West Yorkshire. With a strong reputation for delivering top-notch IT solutions to small and medium-sized businesses, we're dedicated to innovation and exc
Job Source: EitexMajor Recruitment
Barnsley, England, United Kingdom
The company Major IT have partnered with a leading managed services business on an exclusive arrangement.As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SME’s and large Corp
Job Source: Major RecruitmentSenitor Associates
West yorkshire, England, United Kingdom
IT Support Technician – West Yorkshire – £24 – £28K An established client of ours in the Fintech sector are looking for a 1st/2nd Line Support Technician to join their internal IT department, on a permanent basis. Joining a team and reporting to the IT Manager, the successful candidate will respond to Incident and Service Requests from colleagues,
Job Source: Senitor AssociatesLeeds
Position: Senior Infrastructure Engineer - 3rd Line Specialist Location: Leeds Salary: £30,000 - £40,000 Employment Type: Permanent, Full-time Exciting Opportunity Alert!Verus Recruitment Partners is thrilled to partner with an innovative MSP based in Leeds, renowned for its exceptional commitment to customers, dynamic work environment, and cutting-edge tech offerings.As a Senior Infrastructure Engineer in this role, you'll be at the forefront of our team, serving as the go-to escalation point for Service Desk matters concerning Infrastructure and Networking. Your mission? To deliver nothing short of exceptional, expert service to our valued clientele, while being an integral part of a collaborative, high-caliber team dedicated to excellence. Key Responsibilities: Tackling complex third-line technical issues, setting and surpassing KPIs to uphold our standards of excellence.
Providing expert assistance for all customer inquiries and incidents, ensuring seamless support throughout the ticket lifecycle.
Taking ownership of incidents and providing unwavering support until resolution.
Contributing to Technical Pre-Sales Consultations, and collaborating with Sales Managers to drive successful outcomes.
Creating and maintaining detailed client documentation to accurately reflect changes and updates.
Offering on-site 3rd-line support as needed, ensuring clients receive top-notch service.
Participating in Research and Development efforts, and contributing to the design and implementation of cutting-edge Systems Architecture Solutions.
Required Skills/Experience: Proven experience in an MSP environment, showcasing your expertise in handling diverse technical challenges.
Excellent working knowledge of Windows Server, Exchange Server, Active Directory, Virtual Servers, VMWare or Hyper-V, SharePoint, and Office 365
Troubleshooting skills for networking protocols and technologies like TCP/IP, DNS, DHCP, routing, and vLANs
Familiarity with daily system checks, servers, backups, firewalls, and anti-virus software
Certifications such as MCSE/MCITP Enterprise or Server Administrator
Knowledge of VOIP
Possession of a full clean driving license.
Strong problem-solving and communication skills.
Ability to work independently and with a flexible, 'can do’ attitude.
What We Offer: Competitive holiday allowance, including your birthday off to celebrate!
Support for personal certification, empowering you to advance your career.
Personalised development plans tailored to you.
Joining a vibrant team with an exceptional company culture.
Engaging in regular social events.
Access to a 24/7 Employee Assistance Programme, prioritising your well-being.
For more information, please contact our Sheffield Team on ***Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer**Keywords: 3rd Line, Engineer, Service Desk, Leeds, Sheffield, West Yorkshire, South Yorkshire, IT Engineer, Senior IT Engineer, Service Desk Engineer, MSP, Managed Service Provider
3rd Line IT Engineer jobs in Leeds
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