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Touchscreen Talent Limited
Walsall, England, United Kingdom
£25000 West Midlands (Hybrid) IT Support Analyst Working for this leading Digital Technology company, a new and exciting role now exists within this fun and vibrant employer and their Support team. Working within the Product Implementation & Support team, you are part of a team of customer facing professionals responsible for daily post sales supp
Job Source: Touchscreen Talent LimitedQA Ltd
Bromsgrove
Employer description: Vaughan Data Systems have been delivering traditional package based and bespoke software solutions, network installations as well as IT Support for the small to medium enterprise since 1992 in Birmingham, Bromsgrove, Worcester, Redditch, Droitwich, Kidderminster and throughout the Midlands. Overview: They are looking for a k
Job Source: QA LtdBIMM University
Birmingham
Job Title : Local Technology Support Administrator Location : Birmingham Salary: £23,920 - £27,040 per annum, depending on experience Job Type: Full time - Permanent Closing date for applications: 12th May 2024 Employer: BIMM University Department: Technology Are you passionate about providing exceptional technical support in a dynamic educati
Job Source: BIMM UniversityVersion 1
birmingham, england, United Kingdom
Company Description Version 1 has celebrated over 28 years in the IT industry and we continue to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting ho
Job Source: Version 1Gleeson Recruitment Group
birmingham, england, United Kingdom
Head of IT Operations Birmingham (Hybrid working Available) £70,000 - £80,000 Gleeson are seeking an experienced and strategic Head of IT to lead and manage a manufacturing organization's information technology operations. The successful candidate will be responsible for overseeing all IT systems, infrastructure, and personnel within the manufactu
Job Source: Gleeson Recruitment GroupCrimson
birmingham, england, United Kingdom
IT Security Manager – Security Operations – Birmingham Hybrid working available Salary £40,000-55,950 +20%Flex fund IT Security Manager required for a leading client based in Birmingham. My client is currently seeking a IT Security Manager to come on board to effectively manage the Security Operations pillar within the IT Security, Compliance & I
Job Source: CrimsonChapman Tate Associates
birmingham, england, United Kingdom
Job Title: IT Sales Executive - Managed Services Location: Birmingham, UK Salary: Up to £35,000 per annum (dependent on experience) + commission Company Overview: A leading provider of cutting-edge IT solutions, our client specializes in delivering top-tier managed services to businesses across various industries. With a focus on innovation and c
Job Source: Chapman Tate AssociatesHewett Recruitment | BCorp™
Bromsgrove, England, United Kingdom
If you an experienced System Administrator who has a background in IT infrastructure support then this may be the role for you! Our client are looking for a superb System Administrator to assist with network and server infrastructure as well as ensuring that the IT Helpdesk is kept up-to-date and all tickets/incidents are tracked and updated. Resp
Job Source: Hewett Recruitment | BCorp™Birmingham
Employer description: Here at ilicomm we help businesses reach their full potential through digital transformation. Our amazingly friendly team demystify technology to make it easier for our customers to excel through Managed IT, Cloud, Comms and Security solutions.
Overview: We are looking to recruit an experienced IT Support Apprentice to join our growing team. You will join a friendly, professional and competent IT support team, providing expert IT solutions to customers across the UK.
You will be responsible for delivering 2nd Line Support as part of the service desk, taking responsibility for escalations from the 1st Line support team, and ensuring quality service to customers. Apart from joining a thriving and growing business, Ilicomm is dedicated to supporting your professional development by helping you achieve industry-recognised certifications that will further you in your career.
Duties and Responsibilities:
Provide 1st Line support via telephone and email
Microsoft desktop and server support
Basic networking tasks such as IP troubleshooting, DNS and remote printing support
M365 support, including Exchange, Office and Azure Active Directory
Basic troubleshooting of firewall and routing issues
Managing personal helpdesk ticket queue, ensuring ticket data is clear, concise, and up to date
Meeting SLA's and Helpdesk targets for quality and performance
What we are looking for: Desired skills / qualities:
A keen interest in IT
A highly productive, positive and energetic individual
A level-headed problem solver who is patient, flexible, naturally organised and an instinctively excellent communicator
Good personal skills essential with grit to not shy away from a demanding customer base
You should have experience working for a Managed Service Provider (MSP), troubleshooting technical issues, managing a caseload of tickets and providing excellent customer service.
Entry requirements:
3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
For more information, please visit the UK ENIC website.
Benefits:
Free eye tests
Free on-site parking
Pension scheme
Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
IT Support Apprentice jobs in Birmingham
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