Information Technology Support Analyst
Walsall, England, United Kingdom
£25000
West Midlands (Hybrid)
IT Support Analyst
Working for this leading Digital Technology company, a new and exciting role now exists within this fun and vibrant employer and their Support team. Working within the Product Implementation & Support team, you are part of a team of customer facing professionals responsible for daily post sales support and ongoing IT support.
You’ll be offering valuable and critical Remote support and expertise to a host of prestigious customers and you will provide an efficient and precise support service. Typically, you'll be involved with software deployments, Bespoke hardware and software maintenance and support, network configuration and general operational IT Hardware and Software support duties in areas of O365, MS Outlook, Laptops, Voice Comms, Integration and App Add ons.
This is a role that can enhance your career offering you loads of training opportunities and further career development…
Suitable candidates must have a problem solving mind, an ability to build relationships and desire to gain valuable hands-on IT experience. Other skills you'll have may consist of:
PC's, hardware and peripherals
O365 (MS Office, MS Outlook, MS Excel, MS Teams)
Levels of analytical and problem solving capabilities
Excellent verbal and written communication skills
Excellent client facing skills
Friendly and sociable
a desire to progress within an IT business
This is a great opportunity to join an established and successful business who are offering a great role to the right person with the right level of ambition. Ideally, you will have a full and Valid UK Driving License.