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Service Desk Analyst
Are you looking for a role with flexible hours?
Are you looking for a role that can work around your lifestyle?
If so…
We have an exciting opportunity for a Service Desk Analyst to join our team in Neath on a part-time, permanent basis. This role will be office-based Monday - Friday with Home working on the weekend.
20 hours to
Service Desk Analyst
Are you looking for a role with flexible hours?
Are you looking for a role that can work around your lifestyle?
If so…
We have an exciting opportunity for a Service Desk Analyst to join our team in Neath on a part-time, permanent basis. This role will be office-based Monday - Friday with Home working on the weekend.
20 hou
Service Desk Analyst
Marston Holdings are continually expanding, and part of our growth is our Technology side of the business where we have attained Videalert and Vortex. Together we are the UK's leading supplier of intelligent traffic enforcement and management solutions and leading provider of smart city solutions that deliver the highest produ
Service Desk Analyst
Are you looking for a role with flexible hours?
Are you looking for a role that can work around your lifestyle?
If so
We have an exciting opportunity for a Service Desk Analyst to join our team in Neath on a part-time, permanent basis. This role will be office-based Monday - Friday with Home working on the weekend.
20 hours to
Exponential-e
Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology.
Hours: Shift Pattern of 12 hours 07:00 - 19:00, 11:00 - 23:00 (2 Early followed by 2 Late shifts, followed by 4 days off)
Your new role:
Resp
Job Title: IT and Telecoms Projects Co-ordinator
Location: Bridgend, Wales
Salary: £22,000 - £25,000 per annum
Job Type: Full time, Permanent
Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times)
About Flotek:
Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms te
Job Title: IT and Telecoms Projects Co-ordinator
Location: Bridgend, Wales
Salary: £22,000 - £25,000 per annum
Job Type: Full time, Permanent
Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times)
About Flotek:
Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms te
We are currently recruiting for a Hire Desk Controller to join our Customer Service Team at our offices in Swansea.
Reporting to the Customer Service Manager you will be responsible for actively contributing to the region's performance through effective sales, customer service and administration. You will be the first point of contact for our cust
Job Source: Nationwide Platforms
Service Desk Analyst
Neath Port Talbot
Job DescriptionService Desk Analyst Are you looking for a role with flexible hours?Are you looking for a role that can work around your lifestyle?If so…We have an exciting opportunity for a Service Desk Analyst to join our team in Neath on a part-time, permanent basis. This role will be office-based Monday - Friday with Home working on the weekend.20 hours to be worked on a rotational two-week rota, including every other weekend ensuring the business hours of 07:00 until 19:00 are covered, operating from Monday to Sunday (including Bank Holidays)Marston Holdings are continually expanding, and part of our growth is our Technology side of the business where we have attained Videalert and Vortex. Together we are the UK’s leading supplier of intelligent traffic enforcement and management solutions and leading provider of smart city solutions that deliver the highest productivity at the lowest operational cost. We provide environmental sensors, networks, and data solutions to support decarbonisation efforts globally. We drive real environmental change by leveraging the power of real-time data with cleantech technologies.Our analysts are the first point of contact for customer support requirements and will be dealing with alerts from our monitoring systems. The position and key responsibilities:The ideal candidate will have excellent written and verbal communication and experience of working within a technology led support team. You will need knowledge of CCTV and hardware assembly, SQL skills including understanding of database structures and query language. For this role you will need to be self-motivated and have the ability to manage and prioritise your own workload, with a proactive attitude towards investigation and resolution of incidents. Working with the Service Desk Team Leader and wider support team to ensure any recurring technical issues are addressed, and any training or documentation requirements are identified and implemented.Responding to inbound customer incidents received to the service desk, dealing with calls escalated as incidents and dealing with change requests. Managing communication via the service desk portal by phone and email - maintaining a high level of interactive ongoing communication (written and verbal) with clients and making sure they are updated on the status and activities that are being undertaken to resolve the issue/request.Identifying client issues raised during proactive performance checks of all customer systems and ensuring maximum possible uptime and performance. Liaising with other internal teams including product and development, breaking down requirements and complex issues and involving appropriate stakeholders when required.What’s in it for you:Hybrid working with weekly visits to our Neath office.Hours: 20 hours to be worked on a rotational two-week rota, including every other weekend ensuring the business hours of 07:00 until 19:00 are covered, operating from Monday to Sunday (including Bank Holidays)Salary: £25,500 pro rataHealthcare cash planStaff benefits designed to suit your lifestyle – from discounts on retail shopping, travel, and socialising to health & wellbeing25 days holiday pro rataCycle to work schemeEnhanced Maternity and Paternity Package NB this is subject to eligibilityIf this sounds like the job for you, please apply....New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.