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Azets
Aldridge, England, United Kingdom
Who are Azets Azets are a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, we have over a wide network of employees and an abundance of inspiring opportunities to join one of our many offices! We are a top ten accountancy firm in the UK and are the number one largest SME practice. Day to day dut
Job Source: AzetsAllegiance Technology
Birmingham
1st/2nd Line Support Technician My client, one of the UKs most rapidly growing Law Firms, are looking to expand their IT Support Team and are in search of a technically skilled, fast thinking, 1st/2nd Line Technician to join their team and provide internal support. Role: 1st/2nd Line Support Technician Salary: up to £25,000 DOE Location: Birming
Job Source: Allegiance TechnologyVIQU Limited
Birmingham
IT Support Engineer – Birmingham - £25,000 to £28,000. We have partnered with an organisation based within the educational sector, who specialise in Technology and Telecoms. The company are recruiting for two IT Support Engineers to join their team of 20 Engineers. The IT Support Engineer will be office based 2 days a week in the office – part of t
Job Source: VIQU LimitedAnderson Scott Solutions Ltd
Wolverhampton
1st & 2nd Line IT Support Hybrid / West Midlands £35,000 - £38,000 Our established client based in the West Midlands is looking for a 1st & 2nd Line IT Support, with working knowledge of Business Central essential, to join their team. This role is a key client-facing role responsible for addressing and resolving technical issues related to Microso
Job Source: Anderson Scott Solutions LtdCoburg Banks Limited
Wolverhampton
Role: 1st/2nd Line Support Location: Wolverhampton (Fully In-Office) Salary: £25,000 - £35,000 We are looking for an exceptional 1st/2nd Line Engineer to join a well-established and award-winning engineering services company based in Wolverhampton. This role will give you the opportunity to develop with the latest technologies in a close nit, dyn
Job Source: Coburg Banks LimitedMET Recruitment UK Ltd
West Bromwich
1st Line IT Support Full Time – Permanent (Hybrid) West Bromwich £25,000 - £27,000 per annum (based on experience) Our client is based in West Bromwich is looking for a 1st Line IT support to provide IT and consultancy services to small to medium sized businesses. The primary objective of the service desk is to provide an efficient, friendly and e
Job Source: MET Recruitment UK LtdEurofins
Wolverhampton, England, United Kingdom
Working hours are Monday - Friday, 9am-5pm. The purpose of the role is to provide IT Infrastructure support to users based at supported sites across the UK and Ireland. Provide desk-side and remote support to users, including resolving hardware and software issues. Adhering to KPIs and SLAs. Set up, configure and install new PCs and associated equ
Job Source: EurofinsEurofins
Wolverhampton
Job DescriptionWorking hours are Monday - Friday, 9am-5pm.The purpose of the role is to provide IT Infrastructure support to users based at supported sites across the UK and Ireland.Provide desk-side and remote support to users, including resolving hardware and software issues.Adhering to KPIs and SLAs.Set up, configure and install new PCs and asso
Job Source: EurofinsAldridge
Job DescriptionWho are AzetsAzets are a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, we have over a wide network of employees and an abundance of inspiring opportunities to join one of our many offices!We are a top ten accountancy firm in the UK and are the number one largest SME practice.Day to day dutiesAct as a first response to calls on our landlineWork on first response tickets and escalates any complex tickets or any tickets that may exceed 20 minutes of resolution timeGather detailed information on the user’s ticket to assist colleagues if escalation is required or for future referenceWork with both internal and external users to collect information, diagnose, resolve, or escalate where it is requiredRecognise trends of tickets and notifying the relevant teams when necessaryEscalate major incidents quickly & effectively to 2nd line TechniciansEffectively and tactfully handle urgent/sensitive ticketsProvide administration of the email filtering solutionWhat are we looking for?Good knowledge of the Microsoft Office suiteUnderstanding of networking protocols, specifically TCP/IPAn understanding of troubleshooting Microsoft Windows operating systems, specifically Microsoft Windows 7 and 10Good knowledge Microsoft Exchange and Microsoft 365Understanding of file system permissionsGood knowledge of Active DirectoryTroubleshooting of printers, scanners and multifunction devicesAn enhanced understanding of Microsoft Endpoint Manager, Windows Defender and Microsoft IntuneWhat's in it for you?Our benefits include hybrid & flexible working, birthday leave, professional subscription and much more. You can find out more about how we reward our colleagues - Careers | Rewards And Benefits | Azets UKInterested in hearing more about Life at Azets?Azets is open to suggestions for flexible working arrangements that will not impact delivery in this role. Please talk to our Recruitment Team about what you think could work so that we can bear this in mind during your application process.
1st Line IT Support Technician jobs in Aldridge
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