Customer Service & Sales Advisor
York
CUSTOMER SERVICE & SALES ADVISOR
*** A great opportunity to join a leading, successful, award-winning insurance company in central York.
Offering amazing benefits, excellent starting salary and room to progress your career
Our client, a leading Insurer are looking to recruit passionate and enthusiastic Individuals to join their thriving Customer Service Team! You will be working within a dynamic team in a modern and exciting office, providing support to the companies vast and interesting client base. ***
WHAT YOU WILL WANT TO KNOW
£25 000 pa
Start date 17th April
AMAZING Working hours 9am - 5pm Monday to Friday
Hybrid working once training complete.
£350 towards a gym or sports membership of your choice
£300 festive hamper (choose from luxury food and premium wine)
Medical coverage
25 days holiday with opportunity to buy 5 extra days holiday.
2 'You’ Days - Take time off for birthdays, celebrations, or family time, or to simply binge watch a new season of your favourite show
Sharesave scheme
Pension, critical illness cover, life assurance
A SNAPSHOT OF THE CUSTOMER SERVICE ADVISORS DAY
Dealing with incoming calls and all general enquires
Providing the very best customer service and delivering an honest and helpful service
Dealing with queries and helping to resolve sometimes difficult or sensitive situations
Having in depth conversations with customers and retaining their business by building long standing relationships and introducing them to better suited products
Understanding the customers needs in order to deliver the right quotation
Working on the CRM system to update information
Working towards targets and KPI’s
Does this sound like a good fit for you? Please read on for the essential skills our client is hoping you will be able to showcase:
Excellent communication skills - It is a necessity to be able to communicate both verbally and in writing in a professional, clear and effective manner.
Organisational skills.
Experience working towards KPI’s
Working as an individual and part of a team
You may have experience in addition to this which we will be happy to discuss. If all the above aligns with your experience and you would like to learn more, we would love to hear from you.
Please send your CV and let’s discuss the role.
We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.
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