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People Solutions Group Limited
Sutton Coldfield
CUSTOMER SERVICE ADVISOR MONDAY - FRIDAY: 08.30 - 16.30 £11.44 PER HOUR Our client based in Sutton Coldfield are seeking two Customer Service Advisors to join their vibrant team. Benefits Free parking Modern office Canteen Friendly staff Career progression Weekly pay Day to Day Duties Dealing with Customer queries over the phone and email Dealing w
Job Source: People Solutions Group LimitedReed
Birmingham
Are you a highly organised individual with a passion for exceptional customer service? We’re looking for a Customer Service Advisor to join a leading company! As a pivotal part of the customer service operations, you’ll be the first point of contact for a portfolio of clients, ensuring their queries and service led agreements are met with efficienc
Job Source: ReedPeople Solutions Group Limited
Cannock
CUSTOMER SERVICE ADVISOR MONDAY - FRIDAY: 38.5 HOURS PER WEEK £25,500 PER ANNUM People Solutions are recruiting a Customer Service Advisor to join our prestigious, multi site client based in Norton Canes! Benefits Company-wide training programme Generous contributory pension scheme Life insurance at three times salary 25 days holiday, plus bank hol
Job Source: People Solutions Group LimitedThe Curve Group
Solihull
Customer Service Advisor Do you have a passion for customer service? Is putting your customers' needs at the heart of everything that you do? Are you looking for a new and exciting role? If so, this could be a fantastic opportunity for you. Permanent Role Hours: 38.75 hours per week. You'll need to be fully flexible between 8am and 8pm on Monday t
Job Source: The Curve GroupDirect Line Group
Birmingham
About Us Direct Line Group is one of the top tier motor, home and small business insurers in the UK and home to some of the nation’s best-known brands: Direct Line, Churchill, Privilege, Green Flag and NIG. Our mission is to make insurance easier and better value for customers. We currently have an exciting opportunities to join our Birmingham
Job Source: Direct Line GroupOffice Angels
Solihull
Are you capable of delivering first class customer service? Do you want to be part of a team that acknowledges your hard work and wants you to succeed ? Have you answered yes to the above? This could be the next step that you have been waiting for so keep reading... JOB TITLE: Customer Service Advisor LOCATION : Solihull SALARY : £25,000- £30,000
Job Source: Office AngelsIRIS- Networx Services
Oldbury
Customer Service Advisor Oldbury, Birmingham £Competitive Salary Hours of Work: Monday - Thursday 8am - 5pmFriday 8am - 4pm Do you have a great communication skills and experience working in a pressurised environment juggling multiple tasks simultaneously? Our client has a great opportunity for a Customer Service Advisor to join their team in Birmi
Job Source: IRIS- Networx ServicesReed
Lichfield
Our client, based near Lichfield are looking for an experienced Customer Service Coordinator to join their company on a full time, Permanent basis. Working for a well-known brand that offers great benefits including Private Healthcare and 33 days holiday, what's not to love!The ideal candidate will be the first point of contact for our customers,
Job Source: ReedHalesowen
Customer Service Advisor (Transport & Logistics) Irlam Associates are proud to be representing one of the UK’s largest and well-known same day courier services in their search for a Customer Support & Sales Executive to join their highly successful team at their site in Stevenage. This is an entry level role where you will be responsible for processing customers’ orders for same day and next day deliveries, dealing with queries and overall delivering a 1st in class service to all. Key Responsibilities: Managing outgoing and incoming customer calls and managing email enquiry systems.
To keep track of delivery records from the drivers.
Upselling to customers to ensure continued revenue stream.
Handling customer enquiries around availability of services and pricing.
Explaining service and pricing.
Negotiate prices with customers to ensure best margins achieved.
Following up on all enquiries via calls and emails.
Liaise with other branches and 3rd party suppliers and ensure best prices.
Develop lasting customer relationships.
Accurately and efficiently entering all customer information and order details into the system.
Provide a high level of customer care through regular contact, obtaining feedback and monitoring account performance.
Resolving customer issues and queries as necessary.
Key Skills: Experience working in a customer service led & administrative role.
Knowledge of sales processes and customer service skills.
Excellent communication with a strong focus on excellent customer service and relationship building skills.
Strong interpersonal skills, able to organise, administer, plan and prioritise effectively.
Experience of Microsoft Office, Word and Excel and knowledge of CRM systems too.
This is a fantastic opportunity to join a very large but continually growing business in a key role as part of their growth, bringing additional opportunities for the right person to develop a career.
Customer Service Advisor jobs in Halesowen
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