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Touchscreen Talent Limited
Walsall, England, United Kingdom
£25000 West Midlands (Hybrid) IT Support Analyst Working for this leading Digital Technology company, a new and exciting role now exists within this fun and vibrant employer and their Support team. Working within the Product Implementation & Support team, you are part of a team of customer facing professionals responsible for daily post sales supp
Job Source: Touchscreen Talent LimitedIn Technology Group Limited
Birmingham
Role: Service Desk Analyst Location: South Birmingham Salary: £33,00 Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service. As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues fro
Job Source: In Technology Group LimitedMichael Page Technology
Sutton Coldfield
We are seeking a dedicated and driven 2nd Line Support professional to join our Technology team in the industrial / manufacturing industry. The successful candidate will have a solid grounding in IT support and a commitment to excellent customer service. Client Details Our client is a leading player in the industrial / manufacturing sector with a s
Job Source: Michael Page TechnologyProject People
Solihull
We are looking for a 3rd Line WAN Network Support & Project Engineer the role will involve Configuring SRX series routers to meet tight project deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Daily duties will include a mixture project/implementation work and general technical netw
Job Source: Project PeopleSecurity Cleared Jobs
Solihull, West Midlands, United Kingdom
We are looking for a 3rd Line WAN Network Support & Project Engineer the role will involve Configuring SRX series routers to meet tight project deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Daily duties will include a mixture project/implementation work and general technical netwo
Job Source: Security Cleared JobsMichael Page
Sutton Coldfield
We are seeking a dedicated and driven 2nd Line Support professional to join our Technology team in the industrial / manufacturing industry. The successful candidate will have a solid grounding in IT support and a commitment to excellent customer service. Client Details Our client is a leading player in the industrial / manufacturing sector with a
Job Source: Michael PageBIMM University
Birmingham
Job Title : Local Technology Support Administrator Location : Birmingham Salary: £23,920 - £27,040 per annum, depending on experience Job Type: Full time - Permanent Closing date for applications: 12th May 2024 Employer: BIMM University Department: Technology Are you passionate about providing exceptional technical support in a dynamic educati
Job Source: BIMM UniversityNasstar
Birmingham
WE’RE RECRUITING! As one of the UK’s fastest growing MSPs, we’re on the lookout for a 3rd Line Service Desk Engineer Location: Remote working with office travel when required (Can travel / be based at any Nasstar Office - Telford / Wakeield / Poole) Salary: Competitive base + benefits Job Type: Permanent Hours: Monday - Friday (Standard Hours) Abou
Job Source: NasstarWolverhampton
IT Support Annual Salary: Up to £22k Location: Wolverhampton (Role will be office based so you will need to live within a commutable distance, although some remote working will be available in time)
Job Type: Full-time
Due to continued success and the business continuing to promote from within my market leading Midlands based client have asked me to find a passionate IT Support professional to join their team. This role is ideal for someone with proven commercial IT experience or an associated IT qualification. You will be the backbone of my client, ensuring their computer systems and networks run smoothly and efficiently.
Day-to-day of the role: Monitor and maintain the firm’s computer systems and networks.
Install and configure computer hardware operating systems and applications.
Diagnose hardware/software faults and resolve them appropriately.
Provide technical and application support via the helpdesk, over the phone, or in person.
Troubleshoot system and network problems, diagnosing and solving hardware/software faults.
Replace parts as required.
Support the roll-out of new applications.
Set up new users’ accounts and profiles and deal with password issues in Active Directory.
Respond within agreed time limits to call-outs.
Prioritise and manage multiple open cases simultaneously.
Establish a good working relationship with customers and other professionals.
Travel to other offices as required.
Required Skills & Qualifications: Proven commercial IT experience or an associated IT qualification is desirable.
Proficiency with Microsoft and practice management applications.
Full driving licence and own transport, including vehicle insurance for business use.
Ability to diagnose and resolve technical issues efficiently.
Excellent troubleshooting skills.
Strong communication and interpersonal skills.
Ability to prioritise tasks and manage time effectively.
Benefits: Agile working policy with the opportunity for occasional remote working.
Additional Paid Time Off over and above your contract.
Expensed dental, optical, therapy, and medical cover (subject to internal policy).
Access to Mental Health First Aid Groups and Menopause Champions.
Paid maternity, adoption, and paternity leave.
Regular feedback and employee survey processes.
Cycle to Work Scheme and Electric Vehicle Lease Scheme.
To apply for this IT User Support position, please submit your updated CV
IT Support Engineer jobs in Wolverhampton
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