ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Riverside Group
Liverpool
Job Title: Complaint and Early Resolution Officer Contract Type : Permanent Salary : £31,927.84 (£35,125.99 is achieved after 12 months successful performance in the role) Working Hours : 35 hours per week Working Pattern : Monday-Friday Location : Liverpool If you share our values and are excited about making a significant impact at Riverside
Job Source: Riverside GroupAcorn Insurance
Liverpool
Job Title: FRU Team leader Location: Liverpool Salary: £29,301 Plus 4.2k comission Job Type : Permanent, full time What you will be doing: To manage a team of First Response Unit Motor Claims Handlers who take the initial notification and manage the claim within the first 48 hours, promptly assessing the liability position on the claim whilst pr
Job Source: Acorn InsuranceJones & Chapman
Birkenhead
We are looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre based in Wirral, Birkenhead, CH41 5BX.As our Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. What’s in it for you? £2
Job Source: Jones & ChapmanNorthreach
Chester, England, United Kingdom
Customer Service Adviser - Chester - On-Site Northreach is a dynamic recruitment agency that connects businesses with top talent in the financial services, fintech and digital sectors. Our mission is to provide a seamless and personalised recruitment experience for clients and candidates, and to create a positive work environment that encourages e
Job Source: NorthreachScaletek
liverpool, england, United Kingdom
Customer Service Advisor Liverpool £25,000-£29,000 Are you a Customer Service Advisor who loves speaking to people and helping them solve their problems? If so I may have the role for you! In this Customer Service Advisor role you will be responsible for assisting customers with various issues over the phone, which will be specific to the compan
Job Source: ScaletekNetwork Scientific Recruitment
Runcorn, England, United Kingdom
Are you interested in medical technology? Do you want to assist in the use of best practice for life saving medical devices? About the job As a Customer Support Specialist are primarily responsible for front line customer interaction, advice and order processing. You will demonstrate good communication, initiative and strong customer focus ability
Job Source: Network Scientific RecruitmentMatched
Daresbury, England, United Kingdom
Customer Service Representative Role : Establish, build and maintain trust with colleagues, customers, and colleagues to ensure projects and orders are delivered successfully Location : Warrington office M-F standard hours WHY? Fast growing & leading IT Consultancy Competitive basic + benefits + monthly commission Do you enjoy interacting with pe
Job Source: MatchedNorthreach
Chester, England, United Kingdom
Northreach is a dynamic recruitment agency that connects businesses with top talent in the cell & gene therapy, fintech and digital sectors. Our mission is to provide a seamless and personalised recruitment experience for clients and candidates, and to create a positive work environment that encourages equality, innovation and professional growth.
Job Source: NorthreachLiverpool
Your new company You will be working on a permanent basis for a well-established financial services organisation in the heart of Liverpool. This is an award-winning, leading firm in its speciality that offers many progression and training opportunities, who are now looking to expand their team with a full-time Complaints Handler. Your new role In your new role, you will be responsible for the logging and investigation of all new complaints, ensuring compliance with GDPR and FCA regulations. Your main duties will be liaising with dealer/ broker partners, customers, field staff, and third party finance partners in order to investigate complaint points raised and provide information as and when required to contribute towards comprehensive reports to support investigations and suggested final responses (to customers and/or FOS) to IAF Reading team where appropriate. You will also need to highlight any operational risks identified during the complaints handling process to the compliance team and work closely with your team members. What you'll need to succeed In order to be considered for this role, you will need to have excellent attention to detail, be a confident communicator and have recent customer service and complaint handling experience, preferably in a professional service environment. Having experience interrogating complaints and putting a redacted pack of information together would also be desirable. What you'll get in return This role offers an annual salary of £24,000-26,000 plus a fantastic benefits package. This role offers hybrid working options (work from 2 days a week) and is Monday-Friday 9-5.30. The office is based in Liverpool city centre. You'd be joining a team of friendly colleagues who will aid in your professional development and benefit from a modern office close to major transport links via car, train and bus as well as great places to eat and shop. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Complaints Handler - Customer Service jobs in Liverpool
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.