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Orca Recruitment & Training Services Ltd
Liverpool
Vacancy: Customer Service Representative Salary: £500-£1400/month Location: Anywhere in the UK We are currently recruiting on behalf of this FTSE 250 British Utilities Company. We are looking for people who are happy to work from home or who would like to earn an additional income in conjuction with their current role. T he responsibilities for
Job Source: Orca Recruitment & Training Services LtdMaximus UK
Birkenhead
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day’s appointment sessions Carry
Job Source: Maximus UKRecruit Right
Wirral
We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This position requires excellent communication skills, both verbal and written, as well as the ability to multitask and problem-solve in a fast-paced
Job Source: Recruit RightMaximus UK
Warrington
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Non-London: £23,400 London: £25,643 Fully manage
Job Source: Maximus UKMaximus UK
Bootle
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Non-London: £23,400 London: £25,643 Fully manage
Job Source: Maximus UKAdecco
Chester
We are currently seeking a dynamic and customer-focused individual to join our client's team as a Customer Service Representative. This is a fantastic opportunity to work in the finance industry and make a positive impact by supporting our client's existing and prospective savers. As a Customer Service Representative, you will be responsible for d
Job Source: AdeccoHays Specialist Recruitment Limited
Chester
Your new company An exciting opportunity has arisen at the Chester site of one of the UK's premier chemical manufacturers. A global business, with multiple sites in England, they are looking for a skilled Customer Service Representative to ensure a seamless customer experience. Your new role You will be based in a small team, providing high quality
Job Source: Hays Specialist Recruitment LimitedJS3 Recruitment Ltd
Warrington
Internal sales Representative Our client is a global leader in the lottery industry, providing retail and digital solutions to lottery customers worldwide. In partnership with a key customer, a brand new site is being opened in Warrington to provide logistics, warehousing and other related services, as well as being the base for a new team of Inte
Job Source: JS3 Recruitment LtdRuncorn, England, United Kingdom
Are you interested in medical technology? Do you want to assist in the use of best practice for life saving medical devices?
About the job
As a Customer Support Specialist are primarily responsible for front line customer interaction, advice and order processing. You will demonstrate good communication, initiative and strong customer focus ability and work in close collaboration with your team colleagues, Sales, Business Partners and Operations colleagues. Receiving customer orders and to get them entered into the Oracle system. Also, you will handle all customer related requests (like shipment requests, complaints, etc).We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
Office based role in Runcorn
Tasks
Essential Functions
Nurture and develop centre of customer service excellence
Assist customer service sites and offices and liaise with all business functions
Ensuring that customer requirements and needs are met within company response times
Day-to-day operation of Customer Experience Department
Processing customer quotations and orders accurately within agreed company timescales, Terms & Conditions
Processing fault finding and the creation of Service Reports
Meeting and exceeding customer satisfaction targets, minimising customer complaints and actively delivering solutions for customers
Properly handle and report customer complaints by following escalating procedures.
Completing departmental administration and order management as required
Assisting Customers with general product portfolio queries
Triaging basic Customer device queries (user guide level) and triaging customer technical queries to Technicians/Engineers to complete fault finding and repair routing
Requirements
Required/Preferred Education and Experience
Experience in working in a customer service environment
Secure handling of PC/notebook (Microsoft Office applications, and ideally Oracle)
Languages – fluency in written and spoken English essential
Excellent communicator, able to operate at all levels within both own and customer’s organisation
Minimum experience with ISO 9001 or 13485 medical device quality system preferred
In return, you will be joining a global market leader and receiving all the necessary support and rewards that goes with that.
For more information, please do send your cv to [email protected]
Customer Service Representative jobs in Runcorn, England, United Kingdom
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