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French Selection UK
Feltham
FRENCH SELECTION UK German speaking Technical Support Advisor Salary: up to £29,500 p.a. (Depending on experience) + Bonus + Excellent benefits Location: Feltham Ref: 4191TG Full time permanent position Working hours Mon-Thurs 8am 5pm, Fri 8am 3pm Hybrid working system* - 2 days in the office / 3 days at home VIEW JOB DESCRIPTION > APPLY NOW Plea
Job Source: French Selection UKFrench Selection UK
Feltham
FRENCH SELECTION UK French speaking Technical Support advisor Salary: up to £29,500 p.a. (Depending on experience) + Bonus + Excellent benefits Location: Feltham, Middlesex Easy commute by public transport with South Western Railway (Waterloo, Vauxhall, Clapham, Wimbledon, New Malden, Norbiton, Kingston, Teddington, Fulwell, Hempton, Sunbury, Upper
Job Source: French Selection UKFrench Selection UK
Feltham
FRENCH SELECTION UK German speaking Technical Support Advisor Technical support, 1st line support, 2nd line support, IT, computer products, Customer service, Representative, Customer Care, Customer support, Customer Advisor, Fluent in German,...
Job Source: French Selection UKVallum Associates
united kingdom
Technical Advisor - Solar PV Fully remote - London/European based offices My client is currently seeking an experienced technical advisor with a strong background in Solar PV across the full lifecycle of projects. 4-5 years experience within a technical advisory role or similar in Solar PV Experienced within development, design, construction and
Job Source: Vallum AssociatesSRS Group Holdings Ltd
Hatfield
Are you looking for an opportunity to work in the Construction Products Sector in a Technically orientated role? SRS are working in partnership with an International Market Leading Manufacturer of high-performance products designed for the Building Envelope. Principal Duties include: * Answering incoming Technical Queries received by phone or em
Job Source: SRS Group Holdings LtdSRS Recruitment Solutions
Hatfield
Are you looking for an opportunity to work in the Construction Products Sector in a Technically orientated role? SRS are working in partnership with an International Market Leading Manufacturer of high-performance products designed for the Building Envelope. Principal Duties include: Answering incoming Technical Queries received by phone or email f
Job Source: SRS Recruitment SolutionsAUTEL Energy - Europe
London Area, United Kingdom
Autel Energy business is booming in Europe. We are now inviting talented people to join our team and create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automo
Job Source: AUTEL Energy - EuropeVanta Staffing Limited
High Wycombe
Vanta Staffing High Wycombe are looking for a friendly, switched on individual to work as a Technical Sales Advisor. There will be full training for the right candidates. Monday to Friday 9am-5.30pm (flex hours) 37.5 hrs per week Permanent High Wycombe GBP24-GBP25k per annum Duties of the Technical Sales Advisor: Managing calls coming through, r
Job Source: Vanta Staffing LimitedWatford
Working within the Technical Support team, this role will involve proactive investigation, fault finding, problem-solving, troubleshooting, and resolution of customer support requests via phone, email, chat, WhatsApp and tickets.
Client Details
Everything about CSL is designed to keep our customers connected, secure and live. Simplicity, service and reliability have been at the heart of everything we do since CSL was founded in 1996. The sectors we work in and applications we connect are at the highest end of critical communications. Critical connectivity can be complex but we make it easy. Our partnerships with all the major Mobile Network Operators, Monitoring Centres and Installers, allows us to deliver complete end-to-end connectivity solutions. Whether it's 4G, IP, xDSL, or FTTC, we have the knowledge, expertise and ability to deliver the best combination for your connectivity requirements
Description
Handling customer support requests via phone, email, chat, WhatsApp and tickets.
The proactive investigation, fault-finding, problem-solving, troubleshooting, and resolution off support requests.
Create an audit trail of the support request using our CRM systems.
Liaising with mobile network providers.
Assisting internal & external teams with their queries.
Delivering monthly quality & quantity targets
Profile
In order to be considered you must have the following:
Customer service experience.
Fluent English speaking.
Excellent communication skills both written and verbal.
Ability to understand, diagnose and assist in a busy support environment.
5 GCSEs (or equivalent) at grade A-C including Maths, English and Science.
PC literate, including Word, Excel and E-mail.
Good organisation skills
Desirable Skills & Qualifications:
Interest in gaming/technology.
Electronic principles - BTEC, ONC, or similar qualification passed or in progress.
Experience with mobile telecommunication equipment.
Foreign language skills (Dutch/French/Swedish)
Job Offer
Full technical training and support.
Salary is £23,000 + £4370 Shift Allowance (Flex Late Shift)
Competitive benefits package including 25 days annual leave. (plus 8 bank holidays)
Flex late Monday to Sunday between 01:30pm to 11pm
Remote working after training
Training hours will Monday to Friday 08:00 - 17:30 for 3-4 weeks
Technical Support Advisor jobs in Watford
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