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YOU Exclusive
Chester, England, United Kingdom
We’re looking for a Head of Agency Operations to join our growing events and experiential creative production client! You will play a pivotal role in the operations of the business as they go through a period of hyper-growth and office move. We're looking for someone who has been on a similar journey before and understands the potential pitfalls
Job Source: YOU ExclusivePage Personnel Secretarial & Business Support
Liverpool
The Head of Customer Services will be responsible for overseeing the customer service department, ensuring optimal customer satisfaction and driving a customer-centric culture. This role also involves developing and implementing customer service strategies and processes. Client Details This company is a distinguished player in the professional ser
Job Source: Page Personnel Secretarial & Business SupportGilbert Meher Ltd
Cheshire
Gilbert Meher is partnered up with one of the UKs leading Healthcare organisations who specialise across 3 areas of provision: adult's care, children's care and special education. Are you ready to lead a dynamic team dedicated to providing top-tier care and support to clients? They're seeking a experienced head of operations to drive excellence ac
Job Source: Gilbert Meher LtdGilbert Meher
United Kingdom
Gilbert Meher is partnered up with one of the UKs leading Healthcare organisations who specialise across 3 areas of provision: adult's care, children's care and special education. Are you ready to lead a dynamic team dedicated to providing top-tier care and support to clients? They're seeking a experienced head of operations to drive excellence acr
Job Source: Gilbert MeherWilliam James Recruitment
liverpool, england, United Kingdom
Head of Operations - Housing Disrepair - Salary up to £60,000 The Role This is a superb opportunity to join a leading Top 100 UK law firm specialising in Personal Injury and Clinical Negligence claims. Due to the development and expansion of the firm it is now seeking to appoint an Operations Manager/Head of Operations in their Housing Disrepair
Job Source: William James RecruitmentMetier Recruitment
United Kingdom
Head of IT (Education) - Cheshire - £60 - £65k My client is recruiting for a Head Of IT to join the central team, to provide professional leadership and direction for all IT services. This is a new role, established to oversee the implementation of the IT transformation strategy, which plans a shift towards cloud-based services. The Director of IT
Job Source: Metier RecruitmentMarstep Resourcing Solutions
Chester
This is a great opportunity to join a fantastic restaurant business, delivering high quality dining and events, where you will have the opportunity to develop a career and feel part of the friendly team from day one.You will work alongside some great people, and the business is only at the start of its expansion, which will mean career progression
Job Source: Marstep Resourcing SolutionsLet Alliance
GB
Join our dynamic and rapidly growing team at Barbon, where innovation meets integrity. As a leader in tenant referencing and specialist lettings insurance, we thrive on energy, creativity, and a passion for excellence. We are seeking a highly motivated and experienced Head of Compliance to oversea and enhance our compliance framework in alignment w
Job Source: Let AllianceLiverpool
A Head of Operations must manage and motivate a diverse workforce on a daily basis. Duties are wide and varied and require a person with excellent organisational and communication skills. It requires a resilient individual who can both serve others and act on her/his own initiative, using common sense and discretion, while working to deadlines and the highest standards.
Client Details
Our client is on a mission to become a key organisation through which audiences can develop a love for theatre in all its forms. They are a UK leading producer of quality theatre and inspire engagement programmes for non-traditional theatre audiences.
Description
Develop and supervise comprehensive operational strategies, aligning them with organizational goals and objectives.
Supervise and lead the senior team of FOH & CY Staff while making sure that the processes underlying the auditorium, studio, bars, coffee shop and courtyard operate smoothly.
Institute streamlined and efficient processes to optimize productivity and improve overall operational effectiveness.
Ensure strict adherence to all applicable regulations, industry standards, and compliance requirements, fostering a culture of adherence and continuous improvement.
Foster collaboration and coordination with other departments, establishing seamless communication channels to ensure integrated and smooth overall operations.
Demonstrate innovation in revenue generation strategies, exploring and implementing novel approaches to enhance financial outcomes for the department and the organization, aligning with the organization's budget.
Exercise effective financial management and report regularly by overseeing the budget, allocating resources, and identifying opportunities for cost savings without compromising operational efficiency.
Actively participate in strategic decision-making processes while being innovative, providing valuable insights and recommendations based on an understanding of operations, market trends, and industry dynamics. Contribute to the development of the organization's overarching strategic vision.
Oversee and report daily on sales figures.
Report and document any issues or complaints from the general public.
Understand all stock control processes and reporting, including organising, counting, and ordering stock
Oversee and report on income/ expenditure budgets, GP, etc
Manage the process of setting up for any external hires and/or internal meetings booked in any of the spaces.
Manage and lead the daily jobs list while liaising with the Facilities Manager to ensure that jobs are carried out to an agreed timetable.
Profile
* Personal license to enable you to be the Designated Premises Supervisor is ideal
* Excellent organisational skills
* Excellent management skills
* Excellent interpersonal skills and ability to deal with the general public on a daily basis
* Knowledge of Theatre/Events/Hospitality Operations
* Good knowledge of health and safety requirements and fire procedures
* Good understanding of reporting and meeting targets
You need to be flexible on working hours, as some Saturdays and late nights will be required. In return, you will have the flexibility for homeworking and agile hours.
You must have a passion for Theatre and Hospitality and enjoy implementing new ideas and ways of streamlining operations.
Job Offer
A competitive salary range of£40-£45,000
A supportive and inclusive work culture
An opportunity to make a positive impact on the local community in Liverpool.
28 days holiday per year (including Public Holidays)
Pension contributions, Health and Wellbeing Support
Access to multiple discounted travel to work schemes to suit most employees
Complementary tickets to all main in house events
Staff discounts on meals and drinks in our café and bar
Head of Operations jobs in Liverpool
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