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The Sterling Choice
coventry, england, United Kingdom
Job Title: Senior Customer Service Representative Location: Coventry Salary: Up to £38,000 Are you passionate about delivering excellent customer service while driving business success? We're seeking a dynamic individual to join clients team as a Senior Customer Service Representative. Why this company? Our client believe in putting our custo
Job Source: The Sterling ChoiceCITRUS CONNECT LTD
Birmingham
Our client is the UKs leading provider of patented home improvement products Thermotec Insulated Roofing System which will allow a consumer to use their conservatory all year round. Benefits of this product include reduced energy bills, a 10-year warranty and reduced noise. As a Sales Representative, you will be field-based selling our clients ext
Job Source: CITRUS CONNECT LTDLorien
birmingham, england, United Kingdom
Business Development Representative Stratford-upon-Avon, Hybrid working £33k OTE + equity options (£25k base + uncapped commission) Lorien are proud to be partnered with a fast-growing SaaS scale-up, revolutionising supply chain ecosystems and increasing revenue for their customers. The Role Sitting in their Revenue team, you will be building on
Job Source: LorienAlexander Steele Recruitment
birmingham, england, United Kingdom
Field Sales Representative Entry Level/ Junior Experience/ Graduate Role. Working exclusively in partnership with an exciting leading non-alcoholic, functional beverage company. Location: Birmingham Field Based role Must have a Driving License (B category) Responsibilities: Growing the distribution, visibility, and activation of the beverage prod
Job Source: Alexander Steele RecruitmentXclusive Recruitment
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The company A leading player in the distribution sector. The role You will need to be a dynamic, enthusiastic and self-driven individual to join our client's team. You will be responsible for managing existing and generating new developed business toensureour clientmeets and exceedsits sales targets. The applicant Applicants currently working as a
Job Source: Xclusive RecruitmentSharples Davies
Birmingham
Are you an experienced Account Manager? If so this role might be for you! Our client is part of a larger group who specialise within the hire industry, this particular role is for the leading provider of mechanical and electrical press fittings and low-level access products. Our client is part of a company that values their employees, they celebrat
Job Source: Sharples DaviesCHASE
west midlands, england, United Kingdom
Account Manager – Trauma – Midlands Highly reputed product range Over achieving Team Very attractive salary & benefits package Our client is a market leading Medical Device Manufacturer with global presence, who are widely regarded as an innovator in the Orthopaedic/ Trauma/ Sports Medicine space. This organisation invests heavily in their produc
Job Source: CHASEBMS Performance
west midlands, england, United Kingdom
Account Director Remote role with occasional travel Established business with a strong brand name in the market 5 enterprise accounts with lots of whitespace for Cross Sell & Upsell opportunities The role of Account Director: Tasked to develop, maintain and manage key relationships with assigned enterprise clients to ensure our client extends it
Job Source: BMS Performancecoventry, england, United Kingdom
Customer Account Representative
£14.79 per hour PAYE
Contract until Dec 2024
Ansty Park, Coventry (4 days per week on site)
Summary:
Our client is currently searching for a Customer Account Representative to join their team in Coventry. Within this role, you would be the first point of contact for our clients customers. You would be responsible for delivering world-class service and supporting the business by responding to customer enquiring, updating the business systems, collaborating internally to prepare and deliver quotations.
Role Responsibilities:
Customer Account Representative is responsible for receiving, reviewing, and entering purchase orders into the enterprise resource planning (ERP) system.
quotes and customer documentation, prioritizing workload to ensure the customer always receives an excellent service.
to various customer emails and phone calls to manage their orders and enquiries; the Customer Account Representative will serve as the primary point of contact by customers’ buyers and supply chain personnel.
any pricing queries to the Senior Customer Account Representative and/or the Commercial functions to ensure accurate pricing is applied.
costing sheets in collaboration with colleagues from Procurement, Demand Planning and Manufacturing departments as required to produce accurate quotes.
SAP product recognition to identify runner/repeater parts and what can be sold to the customer. For any stranger/alien parts raise the relevant enquiry process.
receipt of orders for “out-of-production” products, gather the information necessary to prepare a quotation, which includes pricing, production lead time and terms and conditions.
quotations to customers and coordinate with various functional leaders to ensure questions are answered until the order is received or the opportunity is closed as lost
and actively manage customer portals to ensure prices, quantities, lead times and contract terms are acceptable in accordance with authority delegated by appropriate functional leaders (i.e., Finance, Commercial, and Operations)
Experience Required:
of the regulations pertaining to the products and customers for which the employee is responsible (i.e., FAR, DFARS, DEFCONS, etc.)
to understand and follow specific instructions and procedures
to gather data, to compile information, and prepare reports
verbal and written communication skills
customer service orientation
detail-oriented, and ability to multi-task
to prioritize duties, to meet deadlines
computer skills, including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
of SAP
Customer Account Representative jobs in coventry, england, United Kingdom
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