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Global Technology Solutions Ltd
Peterborough
Location - Hampton, Peterborough Pay - £14.16 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsof
Job Source: Global Technology Solutions LtdGlobal Technology Solutions Ltd.
Peterborough, England, United Kingdom
Location – Hampton, Peterborough Pay - £14.16 per hour, after 3 months goes up to £15.44 Contract – 3 months + potential extensions Hours – 7.5 hours a day, between 07:00 and 20:30 – 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously required to complete calls/make bookings. - E
Job Source: Global Technology Solutions Ltd.City Group Recruitment Limited
Huntingdon
Customer Service - Sawtry £27,000 Processing Customer Orders Handling customer queries & complaints Calling customers to discuss requirements and needs. Dealing with logistics companies for deliveries/collections, competitive transport rates, and paperwork, Fuel surcharge rates. Maintain customer relationships and identify opportunities Detailed re
Job Source: City Group Recruitment LimitedRecruit Mint
Huntingdon
Customer Account Manager Our client based in Huntingdon who are a leading supplier of printed and customised products to the education sector is currently looking for Bilingual German/English speaking Customer Service administrators. Successful applicants will be working to ensure that schools receive a premium service whereby all orders placed ar
Job Source: Recruit MintSanderson
Peterborough
Who are Diligenta? Diligenta's vision is to be acknowledged as best in-class platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is found
Job Source: SandersonReed
Peterborough
Customer Service Advisor Job Type: Full-time Location: Peterborough Salary: £24,095 - 1 x 6 Month FTC & 1 x 9 Month FTC - with a view to have on going work after this period. We are seeking a Customer Service Advisor to deliver exceptional customer service for Life Insurance. This role involves managing both inbound and outbound calls, ensuring
Job Source: ReedInteraction Recruitment
Peterborough
CALLING ALL CUSTOMER SERVICE EXPERTS Our client is a young organisation experiencing great success and growth, passionate about their brand and values, the company is growing from strength to strength. Our client is looking for a strong customer service executive to join their team.To be successful for this role candidates MUST have longevity in se
Job Source: Interaction RecruitmentGet Staffed
Corby
Customer Services Coordinator Corby, NN17 5JT Full Time / 18 Month Maternity Cover Do you want to work for a company who... cares for its employees & customers in equal measure? is serious about sustainability & the environmental impact of its products & processes? can provide a long-term future & personal development for those who aspire?
Job Source: Get StaffedPeterborough
Location - Hampton, PeterboroughPay - £14.16 per hour, after 3 months goes up to £15.44Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week.Required skills:- Plenty of Customer service experience - Previously required to complete calls/make bookings.- Experience with Microsoft Word/Excel/PowerPoint/Outlook- Speaking/typing in English to a professional level.- Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible.- Educated to GCSE Level or equivalent in Maths and English- IT certificated desirable but not essential.Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements.- Proactively keeping Customers informed on incident or request status and progress.- Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group.- Adhering to Incident management procedures.- Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary.- Keeping up to date with the current standard procedures.- Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan.- Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager /Service Delivery Manager- Escalate potential problem issues with Problem and Incident Management.- Contributing to team meetings.If you think you're suitable for the role, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy..
Customer Service Analyst jobs in Peterborough
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