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Eurofins
Wolverhampton
Job DescriptionWorking hours are Monday - Friday, 9am-5pm.The purpose of the role is to provide IT Infrastructure support to users based at supported sites across the UK and Ireland.Provide desk-side and remote support to users, including resolving hardware and software issues.Adhering to KPIs and SLAs.Set up, configure and install new PCs and asso
Job Source: EurofinsEurofins
Wolverhampton, England, United Kingdom
Working hours are Monday - Friday, 9am-5pm. The purpose of the role is to provide IT Infrastructure support to users based at supported sites across the UK and Ireland. Provide desk-side and remote support to users, including resolving hardware and software issues. Adhering to KPIs and SLAs. Set up, configure and install new PCs and associated equ
Job Source: EurofinsAspire People Limited
Kidderminster
Aspire collaborates with an innovative provider catering to 8-18-year-old pupils with Special Educational Needs in Stottesdon. This specialized institution offers personalized education for a maximum of 12 pupils with profound needs, encompassing learning disabilities, associated health issues, and challenging behaviours. Students, from diverse ba
Job Source: Aspire People LimitedAspire People
Kidderminster
Aspire collaborates with an innovative provider catering to 8-18-year-old pupils with Special Educational Needs in Stottesdon. This specialized institution offers personalized education for a maximum of 12 pupils with profound needs, encompassing learning disabilities, associated health issues, and challenging behaviours. Students, from diverse bac
Job Source: Aspire PeopleAspire People
Kidderminster, Worcestershire
Aspire collaborates with an innovative provider catering to 8-18-year-old pupils with Special Educational Needs in Stottesdon. This specialized institution offers personalized education for a maximum of 12 pupils with profound needs, encompassing learning disabilities, associated health issues, and challenging behaviours. Students, from diverse bac
Job Source: Aspire PeopleIn Technology Group Limited
Birmingham
Role: Service Desk Analyst Location: South Birmingham Salary: £33,00 Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service. As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues fro
Job Source: In Technology Group LimitedAspire People Limited
Kidderminster
Aspire collaborates with an innovative provider serving 8-18-year-old pupils with Special Educational Needs in Stottesdon. This specialized institution provides tailored education for a maximum of 12 pupils with profound needs, including learning disabilities, associated health concerns, and challenging behaviors. Students, hailing from diverse ba
Job Source: Aspire People LimitedAspire People
Kidderminster
Aspire collaborates with an innovative provider serving 8-18-year-old pupils with Special Educational Needs in Stottesdon. This specialized institution provides tailored education for a maximum of 12 pupils with profound needs, including learning disabilities, associated health concerns, and challenging behaviors. Students, hailing from diverse bac
Job Source: Aspire PeopleBirmingham
The Opportunity…
In partnership with TSP, althaus Digital are looking for self-motivated, driven individuals with a proven passion for IT Support. This is an exciting opportunity to take the first step in your IT career in an evolving and growing industry.
The Role…
You will be part of a warm, friendly and forward-thinking team responsible for supporting with all things IT Networking. No day will be the same in what is a fast-paced, exciting new role, with the successful candidates naturally striving to provide great customer service to both external and internal stakeholders. You will be meticulous and patient in your approach; keen to live and breathe company values, and with the ambition and drive to grow and develop.
Key Tasks & Accountabilities…
The typical roles and responsibilities will include:
Technical - troubleshoot desktop and system problems, diagnose, and solve hardware/software issues.
Manage Helpdesk - ensure helpdesk tickets are logged, escalated, and resolved in a timely manner
Assets Management - administering the corporate IT asset database
Backups - administer backup media and escalating faults
User Management -administer applications for user accounts.
Web - assist customers with technical web related queries.
The Person…
We appreciate you will likely be at the very beginning of your IT career, so provided you’re able to confidently demonstrate your interest in the subject, we’ll be more focused on your passion for learning/development and natural fit with our core values, rather than being able to evidence a significant degree of pre-existing technical knowledge. You will need to have the right to live and work in the UK, be based within the West Midlands and be over the age of 19.
Essential Qualifications & Knowledge…
Good standard of English and Maths
Creativity, imagination and excellent communication skills
High standards of personal integrity, professional conduct and customer service
Comfortable engaging with internal and external stakeholders
Support & Training
This unique opportunity includes a 12-week training programme before employment enabling you to hit the ground running in your new role.
IT Support Role (Entry level ) jobs in Birmingham
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