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Nigel Wright Group
Newcastle Upon Tyne
The Role Nigel Wright are excited to be exclusively supporting a high growing global business with their search for a Customer Service Representative. In your role as Customer Service Representative, you will provide outstanding service to internal and external stakeholders. Your duties include processing customer orders, managing product returns
Job Source: Nigel Wright GroupNigel Wright Group
Newcastle Upon Tyne
The Role Nigel Wright are supporting a fast moving and growing business, located just outside of Newcastle upon Tyne, with their search for a Customer Service Representative. Duties: The role will be to provide phone and email support for customer queries for live campaigns, following the guidelines issued to ensure all queries are dealt with quic
Job Source: Nigel Wright GroupCBSbutler
newcastle upon tyne, england, United Kingdom
Our client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. The ideal candidate is happy to be on the phone and will love talking to people and proactively solving issues. You will enjoy working in a contact centre environment
Job Source: CBSbutlerCentral Employment Agency (North East) Limited
Cramlington
Our client is a dynamic company specialising in outdoor recreational equipment, dedicated to enhancing the experiences of enthusiasts worldwide. With a diverse portfolio of brands catering to various outdoor activities. We are seeking a Sales Assistant to join our client team. Reporting to the Senior After Sales Assistant, the successful candidate
Job Source: Central Employment Agency (North East) LimitedPure Fishing Ltd
Cramlington
Pure Fishing is a leading global provider of fishing tackle, lures, rods, and reels with a portfolio of brands. We have operations in 23 countries and a dedicated workforce conversant in over 25 languages. We have office bases in Breda, Copenhagen, Sweden, and the UK, as well as smaller sales offices in most other European countries. Our mission i
Job Source: Pure Fishing LtdMTrec Commercial
Newcastle Upon Tyne
The Rewards and Benefits on offer: The opportunity to work with an award-winning team who are at the pinnacle of their industry An incredibly competitive basic salary Incredibly friendly team working environment Training and Development opportunities Easily Accessible offices. June Start Date The opportunity to secure a permanent contract from d
Job Source: MTrec CommercialMTrec Commercial
Newcastle Upon Tyne
Rewards and Benefits on Offer Immediate start date. Varied and interesting job role. An opportunity for a permanent job, after the temporary assignment. Friendly, enjoyable and positive customer calls and emails Great resources. Great team culture. Any support required is provided. The Company you will be working for; Our client is a well-establish
Job Source: MTrec CommercialMTrec Ltd
Newcastle upon Tyne
Rewards and Benefits on Offer * Immediate start date. * Varied and interesting job role. * An opportunity for a permanent job, after the temporary assignment. * Friendly, enjoyable and positive customer calls and emails * Great resources. * Great team culture. * Any support required is provided. The Company you will be working for; Our cli
Job Source: MTrec Ltdnewcastle upon tyne, england, United Kingdom
You have experience in Customer Service, ideally in the Medical Device or High Tech business and you are looking for a new challenge in an innovative company?
Our UK Team is looking for a Customer Service Representative to support our growing business.
In your role as Customer Service Representative, you will provide outstanding service to our internal (Field associates) and external (Hospitals) customers. Your duties include processing customer orders, managing product returns as well as consignment stock monitoring.
When it comes to the how the job is performed, attitude is equally important as the “what”, it is our culture, it is our signature, and we cherish them. Therefore, we are looking for a positive, client focused and open-minded personality to join our Customer Service Team in UK. This position is located in Newcastle upon Tyne, UK .
The Job Responsibilities
Effectively process customer orders using the Customer Service module of MicroVention ERP
Maintain customer account records and order history files
Assist with managing consignment agreements and tender agreements, if applicable
Monitor and verify consignment and boot stock
Monitor inventory to fulfill customer orders and backorders
Manage customer complaints and RGAs in collaboration with US CS and QA departments
Manage product returns in collaboration with European warehouse
Provide assistance to customers, sales personnel, distributors and other outside entities regarding product availability, distribution of sales collateral, etc., as applicable
Monitor inquiries from customers, sales personnel, distributors (as applicable) and distribute the inquiry to the appropriate person for disposition
Provide sales reports to sales personnel upon request
Required Qualifications
Prior experience in customer service activities
Proficient computer skills including MS Word, Excel, Outlook, and Teams
Able to handle multiple tasks at one time
Sensitive to prompt completion of tasks
Focus on outstanding customer satisfaction
Knowledge of and ability to complete order entry procedures, basic accounting, and sales reporting
Excellent written and verbal communication skills; very personable with good phone etiquette
Desired Qualifications
Experience in high tech or medical device industry
Experience interfacing with a direct sales organization
High school diploma and/or a bachelor’s degree
Join us in our mission to make a difference in the lives of patients worldwide.
If you're ready to take on this exciting challenge, apply now and be a part of our journey towards excellence!
Customer Service Representative jobs in newcastle upon tyne, england, United Kingdom
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