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Call Centre Customer Service jobs in Sheffield

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  1. On Call Customer Service Assistant

    Sheffield, ENG, United Kingdom | | From Lloyds Banking Group

    All we ask is that you work 1 day a month and you then have the opportunity to work up to 20 hours a month to suit your circumstances. Could this be the role for you? When people pay a visit to... their local branch, we want them to leave with just one impression: that we put customers first. You’ll be delivering great service to our customers by meeting their needs at the counter. That might ... Business and processes, and give you the opportunity to use your communication and people skills to deliver the high standards of service our customers expect. You will have some previous experience of a similar customer service role where you have helped and advised customers and be available to work around a cluster of branches across the region. Ideally you will have worked before in Finance or...

  2. Customer Service & Sales - (Not A Call Centre

    Sheffield | From £18,000 to £26,000 per annum ote | From A.R.L Initiative

    Customer Service / Sales - FULL TIME - Not a Call Centre! A.R.L Initiative is a brand new sales and marketing firm based in Yorkshire with a thriving customer service and sales department, ready..., promotional work, merchandising, face to face sales, call centre work, customer service, management and team leading, bar and reception work, face to face marketing, tele-marketing, brand marketing.  At ... to grow. We are interested in customer service and sales candidates looking for a company to grow with and not 'just another job'. We pride ourselves on providing first class customer service ... Service, Sales and Marketing Division and looking for: Brand Ambassadors Public Relations Reps Customer Service Reps Team Leaders Market Planning / Strategy Consultants Our ideal candidate...

  3. Call Centre Coach

    Sheffield | £22000 per annum | From Randstad Business Support

    Call Centre Coach Sheffield £22000 salary We are working with one of the UK's leading publishing companies - both in print and online. As a result of continued growth and expansion into exciting... Centre Coach undertakes monitoring of Sales Agents to ensure that revenue is maximised at all times whilst ensuring the customer receives the best advice and customer service. Whilst ensuring that all sales processes and customer engagement strategies comply with legislation and the protocols and operating procedures of the call centre. Core Responsibilities Work collaboratively with Team Managers to identify agents' development areas Provide developmental feedback to agents and coach on a daily, weekly and monthly basis to improve the quality of calls in both revenue and customer experience...

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  5. Call Centre Coach

    Sheffield | | From Randstad Business Support

    We are working with one of the UK's leading publishing companies - both in print and online. As a result of continued growth and expansion into exciting new markets, a number of opportunities have... been created for motivated and creative individuals to join the team, with clear routes for progression and opportunity to start a career. The Call Centre Coach undertakes monitoring of Sales Agents to ensure that revenue is maximised at all times whilst ensuring the customer receives the best advice and customer service. Whilst ensuring that all sales processes and customer engagement strategies comply with legislation and the protocols and operating procedures of the call centre. Core Responsibilities Work collaboratively with Team Managers to identify agents' development areas...

  6. Recruitment Consultant - Call & Contact Centre

    Sheffield, UK | | From Search Consultancy

    Permanent Recruitment Consultant – Call and Contact Division, Sheffield Competitive salary and benefits About the team The high achieving Call and Contact centre Division in Sheffield is... busy, noisy and successful! Working with many of the leading call and contact centres and SMEs across the region, we recruit temp, perm and interim roles from agents to contact centre managers ... adapt our service to the needs of our clients. Whether that be design, implement and facilitate assessment centres, processing ad response, traditional sourcing, vetting and compliance, we are a one-stop shop for volume sales and customer service roles in South Yorkshire. The Opportunity Due to expansion we are now seeking additional perm recruiters to help take this team to the next level...

  7. Call Centre Agent

    Chesterfield | £16000 per annum | From Gerrard White

    Group Contact Centre Advisor (Full time & Part time) Chesterfield £16,000* (Pro Rata if going for part time)with an excellent benefits package * Level 1 £16,000 Level 2 £17,000... provide a first point of contact for all calls and E-contacts coming into the group contact centre across the four main business streams, you would be expected to deliver the highest possible standard of customer service while demonstrating a calm, polite and confident telephone manner and adhering to all company procedures. You will be trained to be multi-skilled across the different disciplines involved in dealing with each of the individual companies customers, you will be responsible for dealing with all inbound calls in accordance with their individual requirements. Responsibilities...

  8. Call Centre Executive

    Sheffield | - £15k | From CV-Library

    Call Centre Executives Are you an enthusiastic and personable individual looking to take on a new challenge? Are you looking for a career that will help to develop your skills? If so, I am... looking for people just like you! I am working with a well-established telemarketing company to recruit enthusiastic call centre executives to work in their Sheffield based sites. They have a select amount of outbound sales positions available over a variety of different departments. The role: * Contacting a range of business and customers * Promoting various products and services ... ) * Night shift hours also available between 6pm and 4am Monday to Thursday (38 hours) The ideal candidate: * Provide excellent customer service * The ability to build rapport with customers...

  9. Call Centre Coach

    Sheffield | £22000/annum | From CV-Library

    Call Centre Coach Sheffield £22000 salary We are working with one of the UK's leading publishing companies - both in print and online. As a result of continued growth and expansion into.... The Call Centre Coach undertakes monitoring of Sales Agents to ensure that revenue is maximised at all times whilst ensuring the customer receives the best advice and customer service. Whilst ensuring that all sales processes and customer engagement strategies comply with legislation and the protocols and operating procedures of the call centre. Core Responsibilities * Work collaboratively with ... * Adhere to and ensure that the Sales Centre is fully compliant in Data Protection Act and PCI. * Listen to post call surveys, contacting all detractors and some promoters to identify further...

  10. Call Centre Coach

    Sheffield | | From CV-Library

    We are working with one of the UK's leading publishing companies - both in print and online. As a result of continued growth and expansion into exciting new markets, a number of opportunities have... been created for motivated and creative individuals to join the team, with clear routes for progression and opportunity to start a career. The Call Centre Coach undertakes monitoring of Sales Agents to ensure that revenue is maximised at all times whilst ensuring the customer receives the best advice and customer service. Whilst ensuring that all sales processes and customer engagement strategies comply with legislation and the protocols and operating procedures of the call centre. Core Responsibilities * Work collaboratively with Team Managers to identify agents' development areas...

  11. Call Centre Advisor - Upgrades

    Woodseats, Sheffield | £14625 - £18225/annum Uncapped Bonus | From CV-Library

    Upgrades Advisor- Woodseats S8 Basic Wage-£7.50 per hour, £14,625 per annum. Average bonus- circa £200-£300 per month Annual OTE - £18,225 Location-Sheffield, Woodseats, S8 0SF, - excellent... recruiting quality people for contact centres around the UK. Role and responsibilities You will be making outbound calls to existing customers to make them aware that they are coming to the end of their contract and informing them of the deals, packages and offers on handsets/contracts. You’ll need to be able to explain features and benefits clearly and help customers compare tariffs and phone features. Finding out what’s important to the customer and then suggesting the best options for them - and explaining why they should move over to your network instead of their competitors! What’s in...

  12. 9074 - Customer Service Representative

    Sheffield | £15000 - £17000 per annum | From ANDERS ELITE

    Job Title Customer Services Representative Pay £15,000 - £17,000 Location Address if different to the above Sheffield, S1 Number of hours 40 per week Start... Date ASAP Start Time hh:mm 08:00 * CSR required to work with a Facilities Management company in Sheffield * Taking client calls and emails from Sheffield City Council * Liaising with porters, maintenance team, managers, etc. to resolve client enquiries * Candidates need to be confident and able to make decisions autonomously * Candidates will need to successfully build good working relationships with both the client and colleagues * KPI's are in place to track performance so this role mightsuit candidates who have previously worked in a KPI driven environment * Candidates...

  13. Energy Call Centre Advisor

    Sheffield | £20000/annum OTE 32000 | From CV-Library

    Energy Call Centre Advisor Sheffield Full time/Permanent In the region of £20,000 OTE £32,000 Hours of work Monday to Thursday 8.30am - 5.00pm , Friday 8.30am - 4.30pm Talent Bank Recruitment... are currently looking to recruit Energy Call Centre Advisors for a fast growing and evolving company. The Energy Call Centre Advisor will be responsible for engaging prospective business customers ... expenses paid Christmas parties. To be considered for the role of Energy Call Centre Advisor you will to have the following attributes: * Excellent communication skills, both written and verbal ... * Responds positively to feedback and coaching provided If you are interested in applying for the Energy Call Centre Adivsor role then please contact Martin at Talent Bank Recruitment on (Apply online...

  14. Call Centre Advisor - Sales

    Broomhill, Sheffield | £15017 - £20000/annum OTE | From CV-Library

    Pay Basic rate £7.60 per hour - £15,017 per year- plus uncapped commission Location Sheffield - S10 3FL Hours 38 hours per week Monday to Thursday 11:00-20:00, Friday 10:30-17:00 1... Sheffield business - we’re looking to speak to people who are ambitious, motivated and career driven with excellent customer service skills. Ideally you will have some kind of customer based experience for example retail, bar work, telesales or call centre work, but we are looking for potential above all else - so your CV is second to your personality and drive to succeed ... Saturday a month 09:00-17:00 Contact Careers specialises in recruiting quality people for contact centres around the UK. The Role Working on behalf of a major Broadband company, you&rsquo...

  15. Call Centre Handlers

    Doncaster | £15000 - £18000/annum | From CV-Library

    Call centre Handlers - Insurance Solutions £15,000 - £18,000 Doncaster We are looking to speak to experienced Customer Service professionals to join a highly successful business. This a fantastic... opportunity to join a great business with beautiful offices in an excellent location Job Description The management of customer support queries relating to Insurance services. Working as part of the Customer Support team to deliver the highest possible standards of customer service. Key Responsibilities: * Act as first level point of contact for customers and partners * Promote data ... * Commitment to providing a first class service to customers, suppliers and partners * experience working within an Insurance background is advantageous You will be subject to a DBS check...

  16. Home Sales - Call centre

    Doncaster | £15000 - £18000/annum | From CV-Library

    Internal Home Sales Executive within a call centre environment. 15-18K basic +Bonus We are looking for an Internal Sales Executive to join a leading Business within the insurance sector. You will... and identifying your own sales pipe line. Job Role: * Telephone customer service ensuring that you are adhering to all compliance * To undertake strict checks to ensure financial leakage is ... and strong attention to detail * Strong customer service skills * Good communication on all levels * Computer literate * Understand and maintain KPI's * Enthusiasm * Professional attitude Interviews are taking place immediately, if you would like to join a successful team call us on (Apply online only) Stafforce is acting as an Employment Agency in relation to this vacancy...

  17. Call Centre Sales Agent

    Sheffield | Realistic OTE £23,000 | From Kinex

    Working hours: Full-time, Monday to Friday 9am - 6pm Job type: Permanent Benefits: Excellent commission, rapid progression Salary – OTE £17,000-£23,000 (Excellent basic... Advisor you will become the first point of contact between kinex and potential new customers. During your initial telephone call you would be expected to obtain qualifying information such as the customer's current provider and current expenditure, and then create interest in the kinex product. You will explain our services and the potential savings available, as well as answer any questions ... + commission + bonus) kinex is the UK's largest and fastest growing independent business to business telecommunications service provider and wishes to continue to expand its already successful...

  18. Call Centre Advisor

    Sheffield | From £16,000 to £20,000 per annum | From Scoople

    Our Client, a Recruitment Franchise has a fantastic process in order to generate new business. Our 3 stage process enables us to build our client database by contacting potential candidates in... order to introduce our products and services; your objective is to opt the candidate in to a franchise opportunity appointment/meeting with a member of the business development team.  You will be fully qualifying each candidate that they are interested in the opportunity in a professional and compliant manner, building a rapport by asking a relevant set of questions and understanding the customers’ position and interest. In addition you will finally set up an appointment/meeting with a member of the business development team. Your main responsibilities will include: Generating...

  19. Call Centre Agent (Part Time

    Chesterfield | £16000/annum | From CV-Library

    Group Contact Centre Advisor ( Part time ) Chesterfield £16,000* (Pro Rata)with an excellent benefits package * Level 1 £16,000 Level 2 £17,000 Level 3 £18,000 - 6 month initial Level 3... payments where required • Handling a large volume of calls on a daily basis The Successful Applicant: • Excellent level of customer service and communication skills • Ability to demonstrate a calm ... Centre Advisor to join the team in Chesterfield. The role will primarily be to provide a first point of contact for all calls and E-contacts coming into the group contact centre across the four main business streams, you would be expected to deliver the highest possible standard of customer service while demonstrating a calm, polite and confident telephone manner and adhering to all company...

  20. Team Manager (Customer Services

    Doncaster | £10.39 p/h | From Easyweb Recruitment

    Team Manager (Customer Services)  Our client continues to grow with the expansion of their new contact centre in Doncaster. They are set to nearly double in size in Doncaster/Armthorpe with plans... to recruit an additional 120 customer service professionals to their team.  They currently have 1800 customer service advisors across 6 UK and international sites who deliver the highest level of customer service.  Position: Team Manager  Location: Doncaster  Job Type: Full Time, Permanent  Hours: 1pm to 11pm; 4 on 4 off – 8-week rotational rota  Salary: £10.39 p/h  Benefits: Generous salary and benefits package, 25% staff discount on all products, discounted staff shops and early access to their legendary sales.  About the role:  As the Team Manager with in Customer Services, you will...

  21. Customer Service Advisor

    Rotherham | £14500 - £16000 per annum | From Capita Customer Management

    About us At Capita Customer Management, we are proud to work for some of the best-known brands in the country. RSPCA, Npower, Thames Water and British Gas are just some of the businesses that... look to us to provide customer service that adheres to the highest standards. Right now, we're looking for Customer Service Advisers to join our fast-paced Dearne Valley Contact Centre. With ... offer subsidised restaurants and exclusive access to our on-site gym. About the role As a Customer Service Adviser, you'll deal with a range of customer queries via the telephone and online channels. We'll train you to deliver service that is consistent, friendly and reliable so that each of your customers feel valued, understood and listened to. It's a great chance to build a career with us...