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New Resource Group
Sutton in Ashfield
Maternity cover 9-12 months Interested in working for a company that values its employees and has a passion for providing exceptional customer service? Then this might be the perfect opportunity for you. It is an honor for us to be working with a leading manufacturer of handcrafted luxury furnishings. They are one of the largest international man
Job Source: New Resource Groupwild recruitment
Rotherham
Do you want to be part of a dynamic workforce for a company with a household name that dominates the UK?Are you looking for a new challenge and want to make an impact? Help us to save lives and deliver the best outcome in patients in Emergency and Non-emergency situations with a career in the Yorkshire Ambulance services. Wild Recruitment are seeki
Job Source: wild recruitmentAon
Sheffield
Customer Service Advisor - Sheffield Monday-Friday, 08:45 – 17:00, No Cold Calling, No Sales, Inbound Calls Only, Hybrid Working (50% monthly split required) Do you have a passion for customer service, excellent communication skills and the ability to handle challenging interactions? Would you like to work Monday-Friday? We are currently recruiting
Job Source: AonPertemps Leeds
Wombwell
Job description Customer Service Advisor £12.97 - £14 Per hour 37.5 hours per week + possible overtime Cortonwood, S73 START DATE - 13th May Do you have previous customer service, call centre or complaints handling experience? Do you enjoy working in a fast-paced environment where you will be on the phone the majority of the day? Can you solve pr
Job Source: Pertemps LeedsCoburg Banks Limited
Sheffield
Are you passionate about customer service, providing exceptional levels of client care and looking for an exciting new opportunity? An award-winning law firm with over 400 staff based in offices across the UK currently has opportunities for exceptional Customer Service Advisors to join the team. Offering a salary of circa £25,000 plus benefits inc
Job Source: Coburg Banks LimitedCountrywide HQ
Sheffield
Job Description Location – Sheffield, S1 4QGDays & Hours – Mon – Fri, 8:45am – 5:30pm (1 hour lunch) + 1 Sat in every 4, 9am – 1pmEmployment Type – Full-time, permanent - Salary: £23,600 The Connells Group has recently acquired Countrywide securing our place as the UK’s largest property services group, trading locally under our Ashby Lowery b
Job Source: Countrywide HQChase and Holland Recruitment Ltd
Sheffield
Customer Service Advisor – Dinnington – £24,000 Chase & Holland are excited to be working with a growing business based in Dinnington who are currently recruiting a Customer Service Advisor to join their busy team. You will be joining a leading distributer who prides themselves on delivering exceptional customer service. This is an exciting oppor
Job Source: Chase and Holland Recruitment Ltdwild recruitment
Rotherham
Job Opportunity: NHS 111 - Customer Service Advisor Are you seeking a fulfilling career path in the heart of healthcare? Join a leading team dedicated to serving the UK community with excellence. Wild Recruitment is excited to collaborate with Yorkshire Ambulance Service to recruit passionate individuals for the role of NHS 111 - Customer Service A
Job Source: wild recruitmentSheffield
WE ARE 200 years of history and over 2,300 employees strong. WE ARE a business loaded with opportunity and career progression. WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions.
Through our customer relationships, diverse building product range and solutions, we enable the creation of inspirational homes, places and spaces for us all to live and work better. With eight core product categories, underpinned by expert design and technical services, we work with architects, builders, merchants and the wider construction supply chain to build the face of Britain.
We are fully committed to a net zero future and continue to invest in expertise and product development to manufacture more efficiently and sustainably. We pride ourselves on leading for new, innovative and sustainable products and solutions, both for today and for a new era of building.
To support our progress, we are currently recruiting for a Customer Service Advisor to come and join our team at our Anstone site (S26 6NQ).
As our Customer Service Advisor, you will manage and enhance our customer journey – specifically relating to enquiries, order management and discrepancy management. As a guardian of our customer experience, you will deliver a professional, helpful, warm, and hassle-free service, understanding needs and requirements to engage, align to our business values and ensure expectations are met and exceeded.
As our Customer Service Advisor, you will be responsible for:
• Fast, easy and hassle-free provision of information to customers including price, lead-time, order status, product information and alternatives.• Accurate and efficient order entry, converting the customer’s requirements into ERP to agreed parameters and SLAs. • Close liaison with customers, commercial, Production and logistics partner personnel to meet and exceed customer needs.• Fielding and managing customer complaints and discrepancies, including logging, investigation, resolution and remedial actions.In order to be successful as our Customer Service Advisor, you will ideally be/have:Essential • Great interpersonal and communication skills – verbal and written• Working Knowledge of Windows based IT Systems• Able to work at pace and to prioritise workload at busy times• Experience of working to build relationships and deep understanding of customer needs• Warm, approachable, ‘can do’ attitude• A sense of urgency, ownership and doing the right thing for customers• Proactive view to manage and take ownership of order from inception to delivery
Previous experience working in customer service within a manufacturing environment and/or exposure to the building industry would be advantageous but is not essential.
Think you can make a difference? WE ARE your future.
More details:
• Full time, permanent role with hybrid working options • Competitive salary • 10% matched pension, administered by Legal and General• 3x life insurance • Share Save scheme eligibility • Full access to Employee Assistance programme for self and family members• Access to high street retail discounts platform – with access to discounts at Tesco, Asda, etc…• Personal development and career progression opportunities
Our commitment to diversity and inclusion?
Excited about the role, but your past experience or qualifications don’t perfectly match everything in the job description? We would encourage you to still apply. Studies have shown that some people, particularly from minority groups are less likely to apply to jobs unless they meet every single qualification. Here at Ibstock Plc we are dedicated to building belonging, empowering our colleagues to be their true self by offering a diverse, inclusive and authentic workplace. You may just be the right candidate for this role, or other future roles across the Ibstock Group.
Ibstock Plc are committed and passionate about building a diverse environment. We are proud to be an Equal Opportunity employer. You will receive consideration for employment without regard to gender, gender identity or expression, sexual orientation, race, religion, national origin, disability or age.
Customer Service Advisor jobs in Sheffield
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