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800+ customer service jobs in Liverpool

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  1. Claims Handler - Customer Service

    Wirral | £19,000 - £20,000 per Annum | From Auger

    Auger is a well established, thriving company offering drainage solutions on a national basis to many of today's leading insurers is seeking a pro-active and confident individual to be responsible... excellent telephone manner and strong organisational skills are essential. As a Claims Handler - Customer Service it will be your responsibility to deliver an exceptional customer experience though ... and process reports, prepare invoices and send correct documentation to all parties within the agreed service level agreements. Emphasis on proactively managing customer and client expectations taking into ... - Customer Service - You will have / will be: * Previous experience within a customer service or administrative office environment. * Experienced at managing and being responsible for your own caseload...

  2. Customer Service Advisor - Bootle

    Bootle | £15379 pa | From Santander

    As a Customer Service Advisor you'll be the first point of telephone contact for our customers, and that will involve a lot more than just answering questions. In return, you can expect... we're aiming to make everything simpler. We want to make it easier for our customers to do business with us so there will be no more banking jargon and much more straightforward customer-friendly advice. So there's never been a better time to join us at Bootle. As a Customer Service Advisor your skills and qualifications will include: - Excellent listening and communication skills - A high level of motivation - Previous experience in a customer service role - A flexible approach - Strong team working skills - As you'll be working in a regulated environment, a high level of numeracy...

  3. Customer Service Advisor

    Runcorn | £14500 pa | From Capita Customer Management

    Job title: Customer Adviser Location: Preston Brook About us At Capita Customer Management, we are proud to work for some of the best-known brands in the country. Tesco, Marks & Spencer... 02, First Group and National Trust are just some of the businesses that look to us to provide customer service that adheres to the highest standards. Right now, we're looking for Customer ... the telephone and online channels. We'll train you to deliver service that is consistent, friendly and reliable so that each of your customers feel valued, understood and listened to. It's a great chance ... you build with customers and a key part of the great service you provide. As the voice of our customer service, your delivery and manner will enable us to share our values with customers, and in turn...

  4. Customer Services Representative

    Chester | | From THE BUSINESS CONNECTION

    Working for this successful and progressive company, the Customer Service Representative will be based within a motivated, fast-paced team who take pride in their exceptional levels of customer... support. The Customer Service Representative will be rewarded with 25 days holidays plus Bank Holidays, a BUPA scheme, pension and free parking. The offices are new, modern and open-plan, with the company encouraging a positive, committed, results-driven working environment. To apply for the Customer Service Representative role, you should have a proven background in telephone-based customer services, ideally gained within the banking or financial services sector. The Customer Service Representative will possess strong time management skills and the ability to manage deadlines. You must...

  5. Customer Service Representative

    Chester | plus bonus (OTE 19,000) | From THE BUSINESS CONNECTION

    An exciting opportunity for a Customer Service Representative to join a rapidly growing company on the outskirts of Chester. The successful Customer Service Representative will be joining... passionate and dedicated new team. The Customer Service Representative will be tasked with gathering and processing information, with exceptional levels of accuracy. The Customer Service Representative will receive full training with fantastic career progression within an expanding industry and have the potential to earn a quarterly bonus. The Customer Service Representative must be able to provide an exceptional level of customer service both through written and verbal methods. You must also have a great attention to detail and be able to process information effectively and accurately...

  6. Customer Service Advisor

    Chester | | From THE BUSINESS CONNECTION

    This is a great opportunity working for a well-established company based on the outskirts of Chester as a Customer Service Advisor. As a Customer Service Advisor and key member of a well organised... the Customer Service Advisor role, you must have proven customer service experience within a fast paced environment. You should be able to commit for the duration of the assignment : working for up to 3 ... at all times Essential Skills: * Professional customer service experience within an office environment * Client relationship building skills * IT literate (Microsoft and internal database ... organisational skills * Team player Keywords: Customer service advisor, inbound calls, customer service, service advisor, contact centre Unfortunately due to time restrictions we cannot...

  7. Team Manager (Customer Services

    Liverpool | £25k - 30k per year + n/a | From Douglas Jackson Limited

    Job Ref: DJHC4229 Job Title Team Manager (Customer Services) Location: North West Salary: £25-30k salary This is an opportunity for a Customer Services Team Manager to join... collaborative family run business. Some of the duties will include: - Manage a team of customer service agents - Drive performance of your team ensuring service levels are exceeded ... you will need proven experience in driving performance in a Contact Centre across customer service operations. You will also possess a real passion and focus on customer experience and driving continuous ... and executive search company, working specifically within the Executive and Skilled Customer Contact market place: We place individuals who effectively improve your Customer Service, who design, lead, plan...

  8. Operations Manager (Customer Services

    Liverpool | £0 - 50k per year + n/a | From Douglas Jackson Limited

    Job Ref: DJHC4228 Job Title Operations Manager (Customer Services) Location: North West Salary: Up to £50k salary This is an opportunity for an Operations Manager to join a collaborative... family run business. Some of the duties will include: - Manage a team of Team Leaders and take overall responsibility for a customer services contact centre (50FTE) - Encourage a culture ... -channel environment If you are interested to apply for this position then you will need proven experience in managing Managers in a high performing customer service environment. You will also ... individuals who effectively improve your Customer Service, who design, lead, plan, transform, or, deliver your Customer Strategy, Customer Experience, Customer Insight, or Customer Contact. Douglas...

  9. Customer Service Advisor

    Runcorn | | From Red Dot Recruitment

    Customer Service Advisor Tired of your current role? Looking for a change within a multi international business with prospering opportunities? If so, I may have the ideal role for... huge energy providers! The role My client is looking for Inbound customer service agents to join their team. You will be dealing with enquiries such as: * Billing Enquiries * Customer complaints * Change of Address * Change of Account Details * Customers who move house * General Account Enquiries This is an exciting opportunity for someone who wants to progress within a well ... candidates must have previous experience within a customer service or sales position, ideally telecommunications. Interested? Please click apply and I will be in touch as soon as possible regarding this...

  10. Customer Service Advisor

    St Helens | | From Red Dot Recruitment

    Customer Service Advisor Tired of your current role? Looking for a change within a multi international business with prospering opportunities? If so, I may have the ideal role for... huge energy providers! The role My client is looking for Inbound customer service agents to join their team. You will be dealing with enquiries such as: * Billing Enquiries * Customer complaints * Change of Address * Change of Account Details * Customers who move house * General Account Enquiries This is an exciting opportunity for someone who wants to progress within a well ... candidates must have previous experience within a customer service or sales position, ideally telecommunications. Interested? Please click apply and I will be in touch as soon as possible regarding this...

  11. Customer services specialist

    Chester | £19,000 | From Elite National Recruiters

    Are you looking for your next C/S role, close to Chester city centre? With immediate starts on offer, my client is looking for personable individuals with C/S experience, a little sales flair,... and a great phone manner for their vacancy at their head office. Their core aim is to provide a positive, pro-active resolution service for any issues that customers may have before, during or ... routine queries to complaints! Essential Experience: Previous experience in a B2C customer services/ customer-care orientated role Strong negotiation and issue resolution skills Desirable ... : Customer Services Management of incoming caseload – responding to customer contact within agreed service targets Successful resolution of customer issues and complaints as quickly as possible to...

  12. Customer Service Advisor

    Skelmersdale | Neg. | From Search Consultancy Ltd

    Job Title: Call Centre - Customer Service, Inbound, Job Type: Temporary/Temp to Perm Industry: Call Centre and Customer Services Location: Skelmersdale, England Salary: £10.50 per... hour. Start date ASAP We are currently looking for Customer Service Advisors to work within a busy Call centre environment based in Skelmersdale. We are looking for individuals, with great ... Services, then this could be an excellent opportunity for you to work at an exciting company. Please apply online now. Call Centre - Customer Service- Inbound- No Sales- Call centre advisor- Advisor ... suites The Job: - To deal with individual customer's accounts, inbound telephone enquiries and requests in an effective manner - Interact with customers through a range of channels (telephone...

  13. Customer Service Advisor

    Liverpool | £19k - £21k pa | From Recruitment Genius Ltd

    Reports to: Sales Manager Hours: Full Time, 0800-1700 Mon-Fri with 30 minutes' break Holiday: 28 days including public holidays Salary: £19,000 - £21,000 depending on experience plus bonus... customer requirements and record and communicate these effectively - Excellent written communication skills - Proactive team player able to work alongside the allocated Customer Service Supervisor - Negotiation skills for customer follow-up and assisting in closing sales - Ability to multi-task, prioritise, and manage time effectively - Outstanding knowledge of MS Office; knowledge of CRM ... responsible for providing great customer experience through painstaking, conscientious, meticulous attention to detail for customers. The team is also responsible to keep and grow all existing customers...

  14. Customer Services

    Deeside | 15000.0000 | From Adele Carr Financial Recruitment

    Adele Carr Financial Recruitment is a specialist accountancy recruiter for the North West market. Customer Service Assistant is required to join a busy department for a leading business with... reputation for providing high quality products, based in Deeside. Role and Responsibilities: Working in attractive offices, the role is customer services and involves dealing with customer queries in relation to current accounts. Using your excellent customer service skills, you will play a key role within the contact centre. Person Specification The ideal candidates should have a CV that demonstrates the following attributes: • A friendly & professional telephone manner with great interpersonal / communication skills. • A good all round knowledge of customer service...

  15. Customer Service Advisor - Business Banking

    Bootle | £15379 pa | From Santander

    As a Customer Service Advisor you'll be the first point of telephone contact for our customers, and that will involve a lot more than just answering questions. In return, you can expect... we're aiming to make everything simpler. We want to make it easier for our customers to do business with us so there will be no more banking jargon and much more straightforward customer-friendly advice. So there's never been a better time to join us at Bootle. As a Customer Service Advisor your skills and qualifications will include: - Excellent listening and communication skills - A high level of motivation - Previous experience in a customer service role - A flexible approach - Strong team working skills - As you'll be working in a regulated environment, a high level of numeracy...

  16. Customer Service Advisor, First Group

    Runcorn | £14937 - £16085 pa | From Capita Customer Management

    At Capita Customer Management we work for some of the best-known brands in the country, like car makers, tech companies and mobile phone networks. Right now we're looking for people to take Customer... on every one of their employees to deliver vitally important services for passengers. If you want the chance to provide valuable customer service excellence to a varied market on behalf ... property, providing travel advice and much more. As well as answering inbound calls/correspondence, you will proactively contact customers as part of a requested service to provide travel updates ... skills. Although full training is provided, previous customer service experience is desirable. The range of work we do means there's lots of opportunity for ambitious people to progress. Great...

  17. Customer Service Advisor

    | 8.6300 | From Adecco

    Our successful Chester based client is seeking two Lead Administrators with excellent communication skills to support the team for the next three months. This is a superb opportunity for... candidates with exceptional customer service skills who enjoy building strong customer relationships. The role involves working to follow up on customer enquiries for property owners looking to let their holiday home out to holiday makers. This would include responding to emails or call enquiries explaining to the prospect customer the services the company offer along with fees and further details. The aim of the conversation is to arrange a visit for the Regional Manager. The ideal candidate will be positive with excellent customer service skills and confident telephone manner. They...

  18. Inbound Customer Services

    | 9.0000 | From Pontoon

    MBNA Customer Service Advisor You will be working in MBNA's Customer Services department handling a large variety of inbound calls from our Credit Card customers. Calls range from simple questions... to more complex queries and you will have the opportunity to find a resolution by offering the appropriate services, products and benefits to the customer. Qualities and Experience: Customer focused and Excellent communicator Good telephone manner Computer Literate Punctual Ability to work well under pressure within a fast paced environment Benefits : On-site subsidised restaurant On site subsidised coffee bar Full Training for the role plus the opportunity to learn and develop other skills On site sports facility with access to a full size football pitch, squash courts, fully...

  19. Inbound Customer Service

    Chester | 0.0000 | From Pontoon

    Adecco Customer Service Role Profile Do you appreciate exceptional customer service? Are you looking to join a company that puts the customer at the forefront of all they do? If so our client would... uphold their exceptional standards of customer service. Successful applicants can enjoy a wide range of benefits including but not limited to: On-site subsidised restaurant On site subsidised coffee ... ranging from simple questions to more complex queries regarding their credit cards. You will promote appropriate services, products and benefits to customers. Depending on performance and eligibility ... of respect, for each other, their customers and their shareholders, where they take accountability for what they do every day. They are flexible to the needs of their customers and business. They trust in...

  20. Customer Services Multilingual

    Chester | 0.0000 | From Pontoon

    Customer Service ( Cardholder Advisor) Location : Chester Cardholder Servicing Representative is responsible for answering commercial cardholder's telephone enquiries in accordance with... quality of work to ensure the correct balance between customer service and adherence to bank policies and procedures is maintained. Update bank records in accordance with Data Protection requirements. Competencies Acts as a Customer/Client Advocate Learns and adapts to Changing Business Needs Works effectively with others by establishing and maintaining positive working relationships Manages Risk ... the products, benefits and services. Utilise superior communication skills and knowledge of products, benefits and services to generate revenue and maximise account usage. Ensure that all information...