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Macildowie Recruitment and Retention
Leicester
THE OPPORTUNITY: Macildowie are currently looking for a Customer Service Advisor working for a business based in Leicestershire. This is a permanent position working full time hours THE ROLE & YOUR RESPONSIBILITIES: Dealing with customer queries over the telephone and via email Managing complaints Processing customer orders Contacting customers
Job Source: Macildowie Recruitment and RetentionPurple Rocket
United Kingdom
Providing 1st line support to customers Dealing with queries through webchat and email Purple Rocket Recruitment is working with an IT specialist in Leicester who is looking for an experienced customer service assistant. The company offers a fantastic work life balance with 2 days working in the office and 3 days working from home. This role would
Job Source: Purple RocketKelly Services
United Kingdom
Kelly Services are looking for an experienced Customer Service Advisor to join our client's busy and progressive Company based in Shepshed, Leicestershire. Salary from £24,000 per annum. Office-based - Monday to Friday Company benefits Company Pension 23 days annual leave plus bank holidays Employee Discount Free Parking Sick Pay Role-based Tr
Job Source: Kelly ServicesBRELLIS RECRUITMENT LIMITED
Nuneaton
A superb opportunity has arisen to join a global brand in the role of Customer Services Advisor. Relationships mean everything to the client, and this one is particularly special. You’ll have an important part to play delivering best in class customer support to their prestigious automotive customer. You will play your part to deliver against busi
Job Source: BRELLIS RECRUITMENT LIMITEDEileen Richards Recruitment
Syston
Customer Service Advisor Syston, Leicestershire – Hybrid working (2 days office based) £23,500-£25,000p.a. Start Date 24th June * Do you enjoy being on the phones building rapport & handling customer queries? * Have you previously worked in a call centre or customer service office environment? * Would you like to be a part of a modern, innovate
Job Source: Eileen Richards RecruitmentBradshaw Taylor Ltd
Oakham
(Maternity Cover Jul 24-May 25) At Bradshaw Taylor Ltd we work with only the best, most exciting brands in outdoor apparel and footwear, managing brands in the UK, Europe and the USA. Our family-run business thrives because of the people within it, people like you bringing enthusiasm, dedication and fresh thinking to work daily. As a Customer Servi
Job Source: Bradshaw Taylor LtdMacildowie Recruitment and Retention
Leicester
THE OPPORTUNITY: Macildowie are currently recruiting for a Customer Service Advisor working for a business based in Leicester. This is a role which offers hybrid working, full time hours and is a permanent position. THE ROLE & YOUR RESPONSIBILITIES: To answer calls and take claim ownership where possibleDeal with queries across all departments w
Job Source: Macildowie Recruitment and RetentionAdecco
United Kingdom
HYBGRID Customer Support Administrator Permanent Warwick Competitive Salary Great benefits: 25 days AL, Adecco are currently recruiting for a well-established client based in Warwick, This company offers a great benefits package, working environment and opportunity to work from home after training. Duties Action amendment requests to system builds
Job Source: AdeccoUnited Kingdom
Salary: Competitive salary + bonus and benefits
generous benefits package which includes 25 days holidays, life insurance and maternity/paternity policy
Location: Leicestershire - Hybrid 3 days a week in office after completion of training
Type: Permanent, full time
Job Ref: SV109511
Language Recruitment Services (LRS) is currently recruiting an experienced Customer Service Advisor for a prestigious luxury goods company with several offices in the UK.
You will play a pivotal role in ensuring customer satisfaction within the UK based clients market managing mainly retail and business clients.
Key Responsibilities:
Managing high-volume inbound calls: Handling inquiries related to products, quotes, orders, and product availability, both for internal and external customers.
Customer Satisfaction: by promptly and efficiently addressing all incoming queries.
End to End Order Management: Overseeing the complete order cycle, from generating quotes to ensuring on-time delivery, while adhering to shipping, quality, and company procedures.
Complaint Resolution: Skilfully resolving customer complaints, invoice discrepancies, and delivery queries.
Cross-Team Collaboration: Collaborating closely with various teams including merchandising, sales, testing, compliance, and shipping to deliver customer service that consistently exceeds expectations.
Sales Administration: Undertaking general administrative tasks and actively contributing to process improvement initiatives. Assist with after-sales service including fault resolutions.
Data Management: Ensuring accurate and up-to-date information is maintained in CRM and ERP systems.
Fault Resolution: Handling fault resolution and offering support to both internal and external customers across all aspects of our product range.
Product Expertise: Demonstrating a proactive attitude by gaining knowledge of company’s brands and collections and providing additional support to the team as needed.
Requirements of the Customer Service Specialist:
Fluent in English
Previous experience as customer service advisor, merchandising, sales administration, or order processing experience.
Organised, ability to prioritise and work towards deadlines
Motivated and friendly
Strong communication skills with outstanding telephone manners
Ability to work independently as well as part of a team
Proactive, results orientated with a positive outlook
Solid experience with Microsoft Office
If you have a background in customer service, sales administration, sales support, account management, order processing and are ready to excel in a CS role within the luxury sector, we invite you to apply for this position. Join a team dedicated to delivering exceptional service and contribute to company's continued success.
Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 36 Years’ Experience in multilingual recruitment
Applications can only be accepted from individuals who are eligible to work in the UK.
We may not be able to reply to you due to the volume of applications received.
In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is An Equal Opportunities Employer.
Customer Service Advisor jobs in United Kingdom
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