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Customer Service Manager

Bracknell

Customer Service ManagerL ocation: Bracknell, Berkshire Salary : £45,000- £50,000 Benefits: Holiday, bank HolidaysJob Description Syntech Recruitment are currently working with a long standing client who are looking for a Customer Service Manager to jointheir expanding team. You will be responsible for planning and co- ordinating the activities of the customer service team and to maintaincustomer relationships and to meet operational objectives. Duties and Responsibilities

Develop and implement customer service, policies and procedures

Build and develop relationships with networking and visits

Delegate and prioritise work and ensure proper functioning of the department

Track customer complaints

Direct daily operations

Co-ordinate and manage service projects and initiatives

Support finance team with credit control etc

Define and communicate customer service standard

Handle complex customer service issues

Carry out staff reviews

About you

Degree in business administration

Proactive and customer focused

Supervisory skills

Organised

Flexible

Application Process: We aim to respond to all applicants within 5 working days. If you don't receive a response within this period, please consider your application unsuccessful. Privacy and Data Retention: By applying to this position, you confirm your consent to the retention of your personal data. The data you provide will only be used for recruitment purposes, stored securely, and treated as confidential in compliance with our Privacy Policy. Syntech Recruitment Limited: We act as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our T&C's, Privacy Policy, and Disclaimers are available on our website: www.Syntechrecruitment.co.uk

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