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Network Recruitment Solutions
London
The role of a supervised contact facilitator is to observe the interaction between parent(s) and child(ren) under the care of the Local Authority, and private proceedings.As a contact supervisor, you are there to accurately record progress the family are making and to look for evidence of this. In addition to this, you are also looking at how conta
Job Source: Network Recruitment SolutionsNetwork Recruitment Solutions
London
NRS Contact Centre (NRSCC) is a child contact centre based in Lewisham South East London. We are looking to recruit a full time child contact supervisor on a 6 month rolling contract to join our team. NRSCC provides services to local vulnerable children and their families, you would need to be able to support and safeguard the children who attend t
Job Source: Network Recruitment SolutionsNetwork Recruitment Solutions
Lewisham Central
NRS Contact Centre (NRSCC) is a child contact centre based in Lewisham South East London. We are looking to recruit a full time child contact supervisor on a 6 month rolling contract to join our team. NRSCC provides services to local vulnerable children and their families, you would need to be able to support and safeguard the children who attend
Job Source: Network Recruitment SolutionseTeam Inc
Redhill
Job Title: Contact Centre Agent Location: Redhill, UK (Onsite Role) Contract: 3 Months with Possibility of extension (Rolling Contract) The Role Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries
Job Source: eTeam IncAdecco
London
Role: Contact Centre Specialist Pay Rate: Competitive Duration: 3-month contract, that has the potential to turn into a permanent role. Hours: 9am - 5pm - office based Location: Beaufort House, 15 St Botolph Street, London EC3A 7QU Are you a people person? Are you a good listener who has the want to resolve customer issues? Then this role is f
Job Source: AdeccoAdecco
London
Role: Contact Centre Specialist Pay Rate: Competitive Duration: 3-month contract, that has the potential to turn into a permanent role. Hours: 9am - 5pm - office based Location: Beaufort House, 15 St Botolph Street, London EC3A 7QU Are you a people person? Are you a good listener who has the want to resolve customer issues? Then this role is
Job Source: AdeccoGuidant Global
Redhill
The Role Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team. Performance Objectives: Excellence * Forward
Job Source: Guidant GlobalGuidant Global
Redhill
The Role Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team. Performance Objectives: Excellence * Forwa
Job Source: Guidant GlobalLewisham Central
£ 11500/annum
The role of a supervised contact facilitator is to observe the interaction between parent(s) and child(ren) under the care of the Local Authority, and private proceedings.
As a contact supervisor, you are there to accurately record progress the family are making and to look for evidence of this. In addition to this, you are also looking at how contact is working in line with the Every Child Matters Agenda and this evidence needs to be compiled in a factual observation based report. Facilitators should be aware they could be called upon to attend court and answer questions on some or all of the reports they have provided. The ideal applicant will need to have experience of working with children and families, ideally in an observational or supportive role.
Key responsibilities:
• To observe the contact session and make appropriate notes.
• It is not appropriate for the contact facilitator to enter into long conversations with the adult having contact.
• The contact facilitator may offer advice to the adult having contact if it is felt necessary due to the child/ren needs not being met.
• It is only as a last resort that the contact facilitator should take over the care of the child whilst there is another adult having contact present in the room.
• If the adult does have to leave the room briefly, the supervisor will then be responsible for the child for the brief period that the adult having contact is out of the room.
• It is the role...
Child Contact Centre Supervisor jobs in Lewisham Central
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