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Guidant Global
Redhill
The Role Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team. Performance Objectives: Excellence * Forwa
Job Source: Guidant GlobalGuidant Global
Redhill
The Role Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team. Performance Objectives: Excellence * Forward
Job Source: Guidant GlobalCandidate Source
East Grinstead
An East Grinstead based company that aims to share its passion for enjoying the great outdoors by providing an unrivalled choice of quality places to stay, at locations world-wide is looking for an Apprentice Contact Centre Agent to join the team. Over the course of the 15 months as an Apprentice, you’ll develop the skills and experience to manage
Job Source: Candidate SourceCandidate Source Ltd
East Grinstead
An East Grinstead based company that aims to share its passion for enjoying the great outdoors by providing an unrivalled choice of quality places to stay, at locations world-wide is looking for an Apprentice Contact Centre Agent to join the team. Over the course of the 15 months as an Apprentice, you’ll develop the skills and experience to manage
Job Source: Candidate Source LtdCandidate Source Ltd
East Grinstead
An East Grinstead based company that aims to share its passion for enjoying the great outdoors by providing an unrivalled choice of quality places to stay, at locations world-wide is looking for an Apprentice Contact Centre Agent to join the ; Over the course of the 15 months as an Apprentic...
Job Source: Candidate Source LtdWTW
Redhill
Do you want to be part of a team offering great customer service? Do you want a role in a Contact Centre that doesn’t involve cold calling, selling or people putting the phone down on you? Do you want a job that’s Monday to Friday with no weekend callouts? Then we could have a role for you! We’re looking for people to answer inbound calls and web c
Job Source: WTWAdecco
London
Role: Contact Centre Specialist Pay Rate: Competitive Duration: 3-month contract, that has the potential to turn into a permanent role. Hours: 9am - 5pm - office based Location: Beaufort House, 15 St Botolph Street, London EC3A 7QU Are you a people person? Are you a good listener who has the want to resolve customer issues? Then this role is
Job Source: AdeccoAdecco
London
Role: Contact Centre Specialist Pay Rate: Competitive Duration: 3-month contract, that has the potential to turn into a permanent role. Hours: 9am - 5pm - office based Location: Beaufort House, 15 St Botolph Street, London EC3A 7QU Are you a people person? Are you a good listener who has the want to resolve customer issues? Then this role is f
Job Source: AdeccoRedhill
Job Title: Contact Centre Agent
Location: Redhill, UK (Onsite Role)
Contract: 3 Months with Possibility of extension (Rolling Contract)
The Role Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team.Performance Objectives:Excellence• Forward on escalated calls in the correct manner• Maintain and develop knowledge of pension schemesPeople• Provide support to the administration team• Support team members during busy periods• Work as part of an effective teamClients• Answer the phones and respond to members queries to set service standards• Provide an efficient, professional service to meet all client/members' needs and to promote the Client brand• Communicate with members via email• Make outbound calls when requiredFinancial• Hit individual (KPI of 50 calls per day) and team targets• Ensure timely completion of timesheetsClient's Technology and Administration Solutions (TAS) is a global line of business whose revenue is primarily driven from providing outsourced pension administration services to occupational pension funds. Our three largest markets are Germany, UK and US. We have worked with some of the world’s leading organizations for over 25 years to provide benefit administration and outsourcing to over five million participants across the globe.Minimum Criteria & Skills (including education & licenses)Essential• Able to work to a high level of accuracy• Able to work well under pressure and meet targets• Interpersonal skills to include good written and verbal communication• Computer literate• Excellent customer service skills and a positive, customer focused attitudeAdvantageous• Experience in either DB or DC pensions administration would be an advantage• Experience working within a contact centre would be an advantage
Contact Centre Agent jobs in Redhill
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