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Guidant Global
Redhill
The Role Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team. Performance Objectives: Excellence * Forwa
Job Source: Guidant GlobalGuidant Global
Redhill
The Role Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team. Performance Objectives: Excellence * Forward
Job Source: Guidant GlobaleTeam Inc
Redhill
Job Title: Contact Centre Agent Location: Redhill, UK (Onsite Role) Contract: 3 Months with Possibility of extension (Rolling Contract) The Role Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries
Job Source: eTeam IncNuffield Health
Epsom
Job Description Contact Centre Coordinator Hybrid • Epsom Support Centre | Service Centre | Permanent | Full Time | 37.5 x Hours A Week | Competitive Salary, DOE | Excellent Company Benefits Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship comm
Job Source: Nuffield HealthNuffield Health
epsom, england, United Kingdom
Contact Centre Coordinator Hybrid • Epsom Support Centre | Service Centre | Permanent | Full Time | 37.5 x Hours A Week | Competitive Salary, DOE | Excellent Company Benefits Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – w
Job Source: Nuffield HealthCandidate Source
East Grinstead
An East Grinstead based company that aims to share its passion for enjoying the great outdoors by providing an unrivalled choice of quality places to stay, at locations world-wide is looking for an Apprentice Contact Centre Agent to join the team. Over the course of the 15 months as an Apprentice, you’ll develop the skills and experience to manage
Job Source: Candidate SourceCandidate Source Ltd
East Grinstead
An East Grinstead based company that aims to share its passion for enjoying the great outdoors by providing an unrivalled choice of quality places to stay, at locations world-wide is looking for an Apprentice Contact Centre Agent to join the team. Over the course of the 15 months as an Apprentice, you’ll develop the skills and experience to manage
Job Source: Candidate Source LtdCandidate Source Ltd
East Grinstead
An East Grinstead based company that aims to share its passion for enjoying the great outdoors by providing an unrivalled choice of quality places to stay, at locations world-wide is looking for an Apprentice Contact Centre Agent to join the ; Over the course of the 15 months as an Apprentic...
Job Source: Candidate Source LtdRedhill
Do you want to be part of a team offering great customer service? Do you want a role in a Contact Centre that doesn’t involve cold calling, selling or people putting the phone down on you? Do you want a job that’s Monday to Friday with no weekend callouts? Then we could have a role for you! We’re looking for people to answer inbound calls and web chats from employees of our clients in relation to their occupational pension schemes. No prior experience is required as full training will be provided. We have a fantastic workplace culture with colleagues who are always on hand when needed to provide help and support. The Role Answer inbound queries via telephone, email and web chat.
Return voicemails and make call backs as required
Record your actions accurately on our database
Provide an exceptional level of customer service, adapting to different caller scenarios
Positively represent WTW and our Clients by providing a friendly and professional service
Work efficiently to achieve team and personal targets set around time to answer calls and offering a ‘Right First Time’ solution
What can we offer you? As an industry leader, we offer fantastic opportunities for career progression and a basic salary of £21,840 for 35 hours per week. We have a comprehensive benefits package including an annual bonus, a pension scheme, medical insurance, cycle to work scheme, dining and lifestyle card, eye care vouchers and many other options. The Requirements Keen to provide an exceptional service, with a positive and caller focused attitude
Good communication skills (listening, spoken and written)
Natural problem solver, able to work to a high level of accuracy
Able to work well under pressure and meet solo / team targets
Computer literate
Keen to take ownership and assist callers with their queries
Good time management
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity Equal Opportunity Employer
Customer Service Agent Contact Centre jobs in Redhill
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