ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Guidant Global
Manchester
Guidant Global are currently seeking a number of accomplished Team leaders to join our growing teams. We are looking for individuals with experience training, leading, developing, and supervising team performance. Within this role you will oversee and nurture direct reports who are responsible for a variety of case handling duties, ensuring excelle
Job Source: Guidant GlobalGuidant Global
Manchester
Guidant Global are currently expanding our growing team of talented case handlers and are looking for diligent individuals that are confident with technology. You will be managing diverse customer cases, utilising telephone, email, and written communication. Embracing flexible working, these roles have options for Manchester based office, hybrid or
Job Source: Guidant GlobalGuidant Global
Manchester
Guidant Global are currently expanding our growing team of talented case handlers and are looking for diligent individuals that are confident with technology. You will be managing diverse customer cases, utilising telephone, email, and written communication. Embracing flexible working, these roles have options for Manchester based office, hybrid o
Job Source: Guidant GlobalGuidant Global
Manchester
Case Handler Guidant Global are currently expanding our growing team of talented case handlers and are looking for diligent individuals that are confident with technology. You will be managing diverse customer cases, utilising telephone, email, and written communication. Embracing flexible working, these roles have options for Manchester based of
Job Source: Guidant GlobalGuidant Global
Manchester
Guidant Global are currently seeking a number of accomplished Team leaders to join our growing teams. We are looking for individuals with experience training, leading, developing, and supervising team performance. Within this role you will oversee and nurture direct reports who are responsible for a variety of case handling duties, ensuring excelle
Job Source: Guidant GlobalGuidant Global
Manchester
Guidant Global are currently seeking several Quality Assessors to join and play a vital role in our growing case handling team. You will be reviewing, analysing, and assessing completed cases as well as giving valuable and constructive feedback to colleagues, fostering their growth and development. Additionally, you will offer support, where necess
Job Source: Guidant GlobalGuidant Global
Manchester
Guidant Global are currently seeking several Quality Assessors to join and play a vital role in our growing case handling team. You will be reviewing, analysing, and assessing completed cases as well as giving valuable and constructive feedback to colleagues, fostering their growth and development. Additionally, you will offer support, where necess
Job Source: Guidant GlobalTravel Counsellors
Manchester
Are you looking for a new challenge? Want to head up a team of highly dedicated customer service representatives for a 2023 and 2024-listed Sunday Times Best Company to Work For? We are looking for a Team Leader with experience in the travel industry to join us as we continue to grow from strength to strength. About the Role Travel Counsellors a
Job Source: Travel CounsellorsManchester
£ 27500/annum
Guidant Global are currently seeking a number of accomplished Team leaders to join our growing teams. We are looking for individuals with experience training, leading, developing, and supervising team performance. Within this role you will oversee and nurture direct reports who are responsible for a variety of case handling duties, ensuring excellent service. As a Team Leader you pay a crucial role in training, onboarding, and recruitment of team members, supporting the Operations Manager.
Embracing flexible working, these roles have options for Manchester office based, hybrid or fully remote working.
What to expect as a Team Leader;
Support the training, onboarding, and recruitment of team members to ensure the maximisation of available resource.
Ensure teams are managed consistently and fairly in accordance with our policies, achieving the highest levels of employee engagement.
Support the operations manager to highlight operational risks and areas for improvement, make risk/impact assessments within existing processes and procedures.
Manage day to day activities, prioritise to deliver to SLA's and achieve KPI's.budgets, service levels and business targets
Ensure that all customer complaints/queries are resolved or escalated through the appropriate channels.
Ensure all individuals are motivated, trained and developed to meet the quality and service requirements of the team. Monitor effectiveness of controls to ensure compliance of all team activity a...
Case Handler Team Leader (Office) jobs in Manchester
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.